ZipRecruiter

Log In

1

Customer Service Representative Virtual Assistant Jobs in Georgia

dbi

Customer Service Representative

Macon, GA

$15.25 - $20.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Athens, GA · On-site

$15.50 - $21/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Savannah, GA · On-site

$15 - $20.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

dbi

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Friendly team environment Key Responsibilities * Assist customers with shipping, packaging, and ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

GA130

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Friendly team environment Key Responsibilities * Assist customers with shipping, packaging, and ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Friendly team environment Key Responsibilities * Assist customers with shipping, packaging, and ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

next page

Showing results 1-20

All JobsCustomer Service Representative JobsCustomer Service Representative Virtual Assistant JobsCustomer Service Representative Virtual Assistant Jobs in Georgia

Customer Service Representative Virtual Assistant information

What is a customer service representative virtual assistant?

A Customer Service Representative Virtual Assistant is a remote professional who provides support to customers through various communication channels such as email, chat, or phone. Their responsibilities often include answering customer inquiries, resolving issues, processing orders, and providing product or service information. By working virtually, they help businesses maintain high-quality customer service without being physically present in an office. This role requires strong communication skills, patience, and the ability to multitask using digital tools. Virtual assistants in customer service often work for multiple clients or companies, depending on their employment arrangement.

What are the key skills and qualifications needed to thrive as a customer service representative virtual assistant?

To thrive as a Customer Service Representative Virtual Assistant, you need strong communication skills, problem-solving abilities, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in CRM tools, live chat platforms, and productivity software like Microsoft Office or Google Workspace is typically required. Exceptional interpersonal skills, patience, and the ability to multitask effectively help individuals stand out in this remote role. These skills are crucial to ensuring customer satisfaction, efficient issue resolution, and seamless virtual support for clients.

How do customer service representative virtual assistants typically collaborate with remote teams and supervisors?

Customer Service Representative Virtual Assistants often work closely with remote teams and supervisors using digital communication tools such as chat platforms, video conferencing, and shared task management systems. Regular check-ins, virtual team meetings, and real-time updates help ensure alignment on priorities and customer needs. Successful collaboration also involves clear documentation of customer interactions and prompt reporting of issues or trends, allowing supervisors to provide support and feedback efficiently. This structure fosters a supportive work environment and helps virtual assistants stay connected with their team, even while working from different locations.

How do I become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you typically need strong communication skills, proficiency with customer support tools like live chat or email platforms, and a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or bilingual abilities.

How to become a customer service representative virtual assistant?

To become a customer service representative virtual assistant, you should develop strong communication and problem-solving skills, familiarize yourself with customer service tools like live chat and email platforms, and have a reliable internet connection. Many employers prefer candidates with previous customer service experience or relevant certifications, and some roles may require flexible scheduling or specific software knowledge.

What cities in Georgia are hiring for Customer Service Representative Virtual Assistant jobs?

Cities in Georgia with the most Customer Service Representative Virtual Assistant job openings:

Customer Service Representative Virtual Assistant jobs near you

Customer Service Representative

Atlanta, GA • On-site

PostNet - GA130
See more jobs at PostNet - GA130external

$14/hr

Part-time

Retirement

Re-posted 15 days ago

Job description

Benefits:
  • Flexible schedule
  • 401(k) matching
  • Competitive salary
  • Employee discounts

Customer Service Representative
Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342
We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other store services while providing an excellent in-store experience.
Schedule
  • Monday–Friday: Store open 9 AM – 5 PM

  • Team hours: 8:30 AM – 5:30 PM

  • Closed on most Federal Holidays

What We Offer
  • Competitive compensation - starting pay at $14
  • Flexible scheduling
  • Paid Notary Public certification (if required)
  • Career growth opportunities
  • Friendly team environment
Key Responsibilities
  • Assist customers with shipping, packaging, and printing services

  • Operate point-of-sale system, printers, and store equipment

  • Process orders and provide product/service recommendations
  • Sort and manage virtual mailbox mail

Qualifications
  • Excellent customer service skills
  • Strong multitasking and communication abilities
  • Detail-oriented with good time management
  • High school diploma or equivalent
  • Valid driver’s license required

  • Retail/POS software experience preferred
Physical Requirements
  • Ability to stand for extended periods

  • Ability to lift up to 50 lbs

If you enjoy working with customers and staying busy in a fast-paced environment, we’d love to hear from you.
Apply today!