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Customer Service Representative Tmobile Jobs in Addison, IL

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

Customer Service Representative

Wood Dale, IL · On-site

$18.50/hr

  • Medical

  • Retirement

  • PTO

Company parties Our tight-knit team in Wood Dale is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible ...

Customer Service Representative

Niles, IL

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting projects, and make a real difference in the lives of our customers. From servicing systems to diagnosing ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Customer Service Representative

Oswego, IL · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Oswego, IL (Hybrid) $23.00-$28.00 per hour Shift: 8:00am CT - 4:30pm CT Radiac Abrasives, part of the global Tyrolit Group, is a leading manufacturer of engineered ...

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

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Customer Service Representative Tmobile information

See Addison, IL salary details

$9

$18

$26

How much do customer service representative tmobile jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service representative tmobile in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Tmobile vs Customer Support Specialist Tmobile?

AspectCustomer Service Representative TmobileCustomer Support Specialist Tmobile
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized product knowledge beneficial
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail locations, remote support
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & ComparisonCustomer Service Representative Tmobile vs Customer Support Specialist Tmobile

Customer Service Representatives Tmobile primarily handle general customer inquiries, billing, and account issues, focusing on customer satisfaction. Customer Support Specialists Tmobile often provide more technical assistance, troubleshooting, and product-specific support. While both roles require strong communication skills and familiarity with Tmobile products, Support Specialists typically need deeper technical knowledge. Understanding these differences helps job seekers identify the role that best matches their skills and career goals within Tmobile's customer service team.

What cities near Addison, IL are hiring for Customer Service Representative Tmobile jobs?

Cities near Addison, IL with the most Customer Service Representative Tmobile job openings:

Infographic showing various Customer Service Representative Tmobile job openings in Addison, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

TCC - IL Bartlett - RSR - PT - T-Mobile

TCC Wireless (T-Mobile)

Bartlett, IL • On-site

$20/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


TCC Wireless rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Retail Sales Representative

Part-Time Retail Sales Representative

T-Mobile Premium Retailer - TCC Wireless

Make up to $20+/hour all in! Base pay and commission!

The Retail Sales Representative enjoys a fast-paced and high energy environment. As a Retail Sales Representative you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long lasting relationships and meaningful connections with not only your customers, but your business colleagues as well.

Essential Functions

Must be able to perform the essential functions of the position with or without reasonable accommodation.

  • Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
  • Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics.
  • Builds relationships with TCC Wireless employees and customers across all channels of the business.
  • Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
  • Ensures compliance with all company policies and procedures.
  • Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
  • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
  • Retail Sales Representative is responsible for achieving assigned performance metrics.
Minimum Qualifications
  • High School Diploma or GED
  • Minimum 6 months experience in retail and/or sales with a strong customer focus
  • Legally authorized to work in the United States
  • Ability to work nights, weekends, and holidays in a retail environment
  • Professional, energetic, honest, patient and empathetic
  • Ability to problem solve, analyze results, plan for the future, and make good decisions
  • Excellent written, verbal and interpersonal communications skills
  • Reliable transportation
  • Must be able to stand for long periods of time on the sales floor
  • Must be able to move and/or lift up to 25 pounds
Benefits Offered:
  • Medical, dental and vision
  • 401k match
  • Phone service discounts
  • Development and growth opportunities

EEO Statement:

TCC Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


What TCC Wireless employees say

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