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How much do customer service representative pt jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service representative pt in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a PT customer service representative?

A part-time (PT) customer service representative is an employee who assists customers by answering questions, resolving issues, and providing information, typically working fewer hours than full-time staff. They often use communication tools like phone, email, or chat and may require skills in communication, problem-solving, and familiarity with customer service software. The role usually involves flexible scheduling and may require basic training or certifications depending on the industry.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills for managing customer interactions and resolving issues effectively. These competencies ensure customer satisfaction, efficient handling of inquiries, and contribute to a positive brand reputation.

What jobs pay 4000 a week without a degree?

Customer Service Representative part-time roles typically do not pay $4,000 a week; high earnings in customer service usually require full-time positions, experience, or specialized skills. Jobs that can pay this amount without a degree often include sales, real estate, or certain freelance roles, but they generally involve commission-based income or self-employment. Achieving $4,000 weekly income without a degree is uncommon and often depends on performance, industry, and experience.

What are some common challenges Customer Service Representatives face, and how can they effectively handle them?

Customer Service Representatives often encounter challenges such as managing difficult customers, handling high call volumes, and staying up-to-date with product or service changes. To effectively handle these situations, strong communication and problem-solving skills are essential, as is maintaining a calm and empathetic demeanor. Many employers provide training and support, and teamwork is encouraged to share knowledge and solutions. Building resilience and seeking feedback from supervisors also helps representatives continuously improve their performance.

What are Customer Service Representatives?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company. They handle inquiries, provide information about products or services, resolve complaints, and process orders or returns. CSRs may communicate with customers via phone, email, chat, or in person to ensure a positive customer experience. Their role is essential to maintaining customer satisfaction and loyalty.

What is the highest paying customer service job?

Customer service managers and specialized roles such as technical support managers or client services directors tend to have the highest salaries in customer service, often exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with relevant tools like CRM software. These skills help ensure positive customer experiences and efficient service delivery.
More about Customer Service Representative Pt jobs
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Customer Service Representative Pt jobs near you
Infographic showing various Customer Service Representative Pt job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

FYZICAL Therapy and Balance Centers

Gahanna, OH • On-site

$15 - $20.50/hr

Full-time

Re-posted 12 days ago

FYZICAL rating

6.2

Company rating: 6.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

696th of 884 rated healthcare providers

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Gahanna, OH, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Gahanna, OH!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

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