ZipRecruiter

Log In

1

Customer Service Representative Evening Jobs in Addison, IL

NVA

Customer Service Representative

Chicago, IL · On-site

$18 - $20/hr

Customer Service Representative Burnham Park Animal Hospital Chicago, IL Full-Time or Part-Time ... Evening shifts * Weekends * Holidays * Monday-Friday availability Required Experience * Veterinary ...

NVA

Customer Service Representative

Chicago, IL · On-site

$18 - $20/hr

Customer Service Representative Burnham Park Animal Hospital | Chicago, IL Full-Time or Part-Time ... Evening shifts * Weekends * Holidays * Monday-Friday availability Required Experience * Veterinary ...

Copart, Inc.

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Nailor Industries

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

Nailor Industries, Inc.

Customer Service Rep.

Cicero, IL · On-site

$16 - $21.75/hr

Customer Service Representative Location: Cicero, IL 60804 Industry: Manufacturing We are seeking a dedicated and detail-oriented Customer Service Representative to join our manufacturing company ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative Evening JobsCustomer Service Representative Evening Jobs in Addison, IL

Customer Service Representative Evening information

See Addison, IL salary details

$9

$18

$26

How much do customer service representative evening jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service representative evening in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a customer service representative evening?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the unique challenges of working as a customer service representative evening?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What are the key skills and qualifications needed to thrive as a customer service representative evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Addison, IL?

The most popular types of Customer Service Representative jobs in Addison, IL are:

What cities near Addison, IL are hiring for Customer Service Representative Evening jobs?

Cities near Addison, IL with the most Customer Service Representative Evening job openings:

Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Customer Service Representative

NORTHBROOK PARK DISTRICT

Northbrook, IL

$15.40 - $17.75/hr

Part-time

Re-posted 4 days ago

Job description

Join our amazing team as a Customer Service Representative. This position is responsible for receiving and responding to inquiries from patrons, entering data into a registration software system and handling transactions while at the front desk and on the telephone. Provides clerical and general office support to Supervisors and Managers. Demonstrates commitment to the Mission, Vision and Guiding Principles of the District. Work location and hours may fluctuate; evening or weekend work may apply.

Pay & Schedule:
$15.40+ Per Hour depending on experience

This is a part-time, non-exempt position OR IMRF

This position offers 15-25 hours per week. Shift lengths are typically 4-6 hours.

Facility Hours: Monday - Friday: 5:30am - 8:00pm Weekends: 7:00am - 5:00pm

Availability to work one weekend day and evening shift, is required.

Positions working 25+ hours per week may be eligible for IMRF with Benefits.

Anticipated Start Date: 9/29/2025

Duties & Responsibilities:

  • Perform registration operations using registration software to process customer transactions; transactions are accepted online, via email, in-person or by mail.

  • Accurately explains registration procedures and provides correct information regarding programs and facilities.

  • Correctly enters registration data into the computer system.

  • Accurately handles all monetary transactions and routinely runs registration reports while following established cash handling procedures.

  • Quickly learns (or has access to) all details of Park District programs, facilities, fee structures and instructors.

  • Provides staff and patrons timely notice of program changes and cancellations.

  • Readily assists with special event preparation and execution as needed.

  • Effectively provides a variety of clerical support functions to Supervisors and Managers including typing, filing, copying and message handling.

  • Diligently follows and adheres to all safety policies and procedures.

  • Collaborates with internal and external customers in a positive manner.

  • Follows safe work practices.

  • Attends trainings and meetings as required.

  • Performs related duties as assigned.

Benefits

All employees are eligible for the Recreation Benefits usage, which includes discounted and/or complimentary services.

To view job description, click here.

High school diploma or equivalent. Previous customer service experience is preferred.

Skills & Abilities

  • Basic proficiency with Microsoft Office (Word, Excel, Outlook)

  • Perform basic math computations to reconcile cash drawers

  • Effectively multitask

  • Communicate effectively both orally and in writing

  • Effectively communicate on telephone conversations; relaying messages that are clear and concise

  • Work with customers and coworkers in a professional manner in stressful situations

  • Work independently and efficiently

  • Become CPR/AED certified

Knowledge

  • Office methods and procedures

  • Business English and spelling

  • Excellent oral and written communication skills

  • Cashhandling procedures

  • District safety policies and procedures

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms.

  • Hand-eye coordination is necessary to operate computers and various pieces of office equipment.

  • Specific vision abilities are required and include close vision and ability to adjust focus.

  • May occasionally lift and/or move up to 25 pounds.

Apply