ZipRecruiter

Log In

1

Customer Service Representative Coordinator Jobs in Raleigh, NC

Circle K

Customer Service Representative

Smithfield, NC · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Apex, NC · On-site

$12.25 - $16.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Fuquay Varina, NC · On-site

$13.25 - $18/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Garner, NC · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Carrboro, NC · On-site

$13.50 - $18.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K Stores, Inc.

Customer Service Representative

Cary, NC · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Circle K

Customer Service Representative

Cary, NC · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Coordinator JobsCustomer Service Representative Coordinator Jobs in Raleigh, NC

Customer Service Representative Coordinator information

See Raleigh, NC salary details

$12

$19

$27

How much do customer service representative coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service representative coordinator in Raleigh, NC is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Coordinator vs Customer Service Representative?

AspectCustomer Service Representative CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer certifications in customer serviceHigh school diploma; customer service certifications optional
Work EnvironmentSupervises and coordinates customer service teams, often in call centers or retail settingsHandles customer inquiries directly, working in call centers, retail, or online support
Employer UsageUsed by companies to denote a supervisory or coordinating role within customer service teamsCommonly used for frontline customer support roles
Comparison Search IntentUnderstanding supervisory or team coordination roles in customer serviceLooking for direct customer support roles

The Customer Service Representative Coordinator typically oversees and coordinates customer service teams, requiring some supervisory skills, while the Customer Service Representative focuses on directly assisting customers. Both roles share similar credentials and work environments but differ in responsibilities and scope.

Is remote customer service representative coordinator a stressful job?

A remote customer service representative coordinator role can be stressful due to managing customer issues, coordinating team activities, and meeting performance targets. The job often requires strong communication skills, problem-solving abilities, and the use of customer management software, which can contribute to workload and pressure levels.

What is a customer service representative coordinator?

A customer service representative coordinator is a role responsible for overseeing and supporting customer service teams, ensuring efficient communication and resolution of customer issues. They often handle scheduling, training, and performance monitoring, and may use customer relationship management (CRM) tools to improve service quality.

What is the role of a customer service representative coordinator?

A customer service representative coordinator oversees and manages customer service teams, ensuring efficient handling of customer inquiries and issues. They often coordinate schedules, provide training, and monitor performance to improve service quality, using tools like CRM software. Strong communication and leadership skills are essential for this role.

What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC?

The most popular types of Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Service Representative Coordinator jobs?

Cities near Raleigh, NC with the most Customer Service Representative Coordinator job openings:

Customer Service Representative Coordinator jobs near you

Customer Service Representative

Insight Pest Solutions

Morrisville, NC • On-site

$15 - $20.25/hr

Other

Re-posted 6 days ago

Job description

Job title
Customer Service Representative
Reports to
Team Lead
Job purpose
A Customer Service Representative (CSR), will act as a liaison, provide service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. A CSR should genuinely be excited to help customers. Remaining patient, empathetic, and passionately communicative. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. A CSR is confident at troubleshooting and investigating if they don't have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Duties and responsibilities
  • Manage large amounts of incoming calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team targets and call handling quotas.
  • Maintains customer records by updating account information.
  • Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents in back end notes.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Contributes to team effort by accomplishing related results as needed.
*It is essential to the job function to be present every day of work.*
Competencies
  • Communication Proficiency;
  • Typing;
  • Data Entry Skills;
  • Attention to Detail;
  • Team Player with High Level of Dedication;
  • Organizational Skills;
  • Ability to Work Under Strict Deadlines;
  • Performance Management;
  • Confidentiality;
  • Thoroughness;
  • Problem Solving/Analysis;
  • Technical Capacity;
  • High Energy
Qualifications
Due to the nature of this position it will be imperative certain qualifications are met to attract new business and retain current clientele.
Qualifications include:
  • Pass a Drug Test;
  • Pass a Background check.
  • High School Diploma or Equivalent;
Preferred Education and Experience:
  • Associate Degree
  • Customer Service Experience in a call center setting
Working conditions
This job operates in a call center office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Working conditions may alter depending on the vast and varied task(s) assigned. In general, individuals filling this position will work the majority time inside an office environment. Individuals must have the ability to work with exemplary attendance Monday-Friday and Saturday's as scheduled. Work schedule may vary based upon a mutual arrangement between an employee and supervisor.

Apply