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Customer Service Representative Appointment Setter Jobs

Bath Planet

Appointment Setter

Eugene, OR · On-site

$19 - $25/hr

We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ... sales representatives. This is a great opportunity for someone who enjoys talking with people ...

Bath Planet

Appointment Setter

Portland, OR · On-site

We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ... sales representatives. This is a great opportunity for someone who enjoys talking with people ...

Toyota of Clermont

Appointment Setter

Clermont, FL · On-site

$100K/yr

The Appointment Setter supports our sales efforts by contacting prospective customers in a call ... Other reasonable duties as may be requested Requirements: * 1-2 years customer service experience ...

Toyota of Clermont

Appointment Setter

Clermont, FL · On-site

$100K/yr

The Appointment Setter supports our sales efforts by contacting prospective customers in a call ... Other reasonable duties as may be requested Requirements: * 1-2 years customer service experience ...

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Customer Service Representative Appointment Setter information

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$10

$18

$26

How much do customer service representative appointment setter jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service representative appointment setter in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are Customer Service Representative Appointment Setters?

Customer Service Representative Appointment Setters are professionals who handle incoming and outgoing calls or messages to schedule appointments between customers and a business. They provide information about products or services, answer customer inquiries, and confirm or reschedule appointments as needed. These representatives play a key role in ensuring clients are connected with the right staff members and that appointments are properly managed. Their work often requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Appointment Setter, and why are they important?

To excel as a Customer Service Representative Appointment Setter, you need strong verbal communication, active listening, and organizational skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is highly valued. Patience, resilience, and a positive attitude help build rapport and handle rejections effectively. These abilities ensure efficient appointment scheduling, high customer satisfaction, and contribute to overall business growth.

How does a Customer Service Representative Appointment Setter typically handle scheduling conflicts or last-minute changes from clients?

Customer Service Representative Appointment Setters frequently encounter scheduling conflicts or last-minute changes, and handling these efficiently is essential for maintaining client satisfaction. They usually rely on robust scheduling software and clear communication protocols to quickly update calendars, notify relevant team members, and reschedule appointments without disrupting workflow. Proactive communication, flexibility, and a calm demeanor are key, as these representatives must assure clients their needs are prioritized while minimizing any inconvenience. Over time, developing strong organizational skills and familiarity with company processes helps streamline these interactions and build trust with both clients and colleagues.

What is the difference between Customer Service Representative Appointment Setter vs Customer Service Representative?

AspectCustomer Service Representative Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and follow-upsHandling customer inquiries and support
Required SkillsCommunication, scheduling software familiarityCommunication, problem-solving
Work EnvironmentCall centers, remote or office-basedCall centers, retail, office settings
Common Industry UsageSales, telemarketing, lead generationCustomer support, client relations

While both roles involve communication skills, the Customer Service Representative Appointment Setter primarily focuses on scheduling and lead follow-up, whereas the Customer Service Representative handles ongoing customer inquiries and support. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

More about Customer Service Representative Appointment Setter jobs
What job categories do people searching Customer Service Representative Appointment Setter jobs look for? The top searched job categories for Customer Service Representative Appointment Setter jobs are:
Customer Service Representative Appointment Setter jobs near you
Infographic showing various Customer Service Representative Appointment Setter job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
D2D Sales Representative (Appointment Setter)

D2D Sales Representative (Appointment Setter)

Sol-Up

Las Vegas, NV • On-site

Contractor

Posted 4 days ago

Job description

Description:

The Appointment Setter is responsible for generating high-quality leads for the sales team. In this role, you will be assigned a designated residential territory where you will engage directly with homeowners, build relationships within the community, and schedule qualified appointments for the company’s closers.


Key Responsibilities

  • Generate qualified leads for the sales team through door-to-door outreach.
  • Engage with homeowners in your assigned residential territory to introduce company services.
  • Build and maintain positive relationships with families and homeowners in your area.
  • Schedule appointments for closers with qualified prospects.
  • Utilize the Sol Up app to manage your territory, track activities, and set appointments.
  • Maintain professionalism and accurate documentation of leads and appointments.
  • Strictly follows quality, safety and workplace behavior standards;
  • Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company;
  • Other duties as assigned or required.


Training

New setters will complete the Path to Pro: Setter Training Program, which includes:

  • Video training modules
  • Chapter quizzes
  • Role-play exercise


Compensation

  • This position is 100% commission-based.
  • Earnings are based on deals sold and installed that originate from your scheduled appointments.
  • This role is classified as an independent contractor (1099) position.
Requirements:
  • Preferably Bilingual (Spanish) and Timeshare experience are a plus!
  • A valid Driver License is required.
  • Strong interpersonal skills to influence and persuade clients as a professional representation of Sol-Up.
  • Reliable and transparent communication skills with team and leaders.
  • Must have reliable transportation and attendance.
  • Ability to walk and stand for extended periods of time.
  • Available to work a schedule of 5 days per week which may include weekends.
  • Authorized to work in the United States.

Physical Requirements:

Must be able to:

  • Lift or carry up to 30 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Physically access all work areas with or without a reasonable accommodation.
  • Ability for prolonged periods of time to sit, walk, stand, stretch, bend and kneel.
  • Work in a fast-paced and busy environment.
  • Work indoors and outdoors in the sales region, be exposed to various environmental factors such as, but not limited to, heat, cold, noise, dust, fragrance aromas.