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Customer Service Representative Appointment Setter Jobs

HomeSafe llc

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Appointment Setter

Denver, CO · On-site

$41K - $65K/yr

Pre-Sales Rep. Full Time Pay: Hourly + Commission $41,600 (working a 40 hour week) to $60,000+ (w ... the customer off to a sales department to complete the process. This is an outbound calling ...

HomeSafe llc

Be Seen First

Appointment Setter

Glendale, CO · On-site

$41K - $65K/yr

Pre-Sales Rep. Full Time Pay: Hourly + Commission $41,600 (working a 40 hour week) to $60,000+ (w ... the customer off to a sales department to complete the process. This is an outbound calling ...

Bath Planet

Appointment Setter

Longview, WA · On-site

$19 - $25/hr

We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ... sales representatives. This is a great opportunity for someone who enjoys talking with people ...

Bath Planet

Appointment Setter

Portland, OR · On-site

$19 - $25/hr

We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ... sales representatives. This is a great opportunity for someone who enjoys talking with people ...

Bath Fitter

Appointment Setter

York, PA · On-site

Call center, customer service, appointment setter, inbound, outbound phone, support representative, call center agent, sales appointment setter, lead setter, sales, marketing #PR1 eoe

Car Guys Inc.

BDC Representatives

Rockford, MI

$12.75 - $17/hr

Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly ...

Bath Planet

Appointment Setter

Eugene, OR · On-site

$19 - $25/hr

We pride ourselves on delivering exceptional craftsmanship and outstanding customer service while ... sales representatives. This is a great opportunity for someone who enjoys talking with people ...

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Customer Service Representative Appointment Setter information

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$10

$18

$26

How much do customer service representative appointment setter jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for customer service representative appointment setter in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are Customer Service Representative Appointment Setters?

Customer Service Representative Appointment Setters are professionals who handle incoming and outgoing calls or messages to schedule appointments between customers and a business. They provide information about products or services, answer customer inquiries, and confirm or reschedule appointments as needed. These representatives play a key role in ensuring clients are connected with the right staff members and that appointments are properly managed. Their work often requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Appointment Setter, and why are they important?

To excel as a Customer Service Representative Appointment Setter, you need strong verbal communication, active listening, and organizational skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is highly valued. Patience, resilience, and a positive attitude help build rapport and handle rejections effectively. These abilities ensure efficient appointment scheduling, high customer satisfaction, and contribute to overall business growth.

How does a Customer Service Representative Appointment Setter typically handle scheduling conflicts or last-minute changes from clients?

Customer Service Representative Appointment Setters frequently encounter scheduling conflicts or last-minute changes, and handling these efficiently is essential for maintaining client satisfaction. They usually rely on robust scheduling software and clear communication protocols to quickly update calendars, notify relevant team members, and reschedule appointments without disrupting workflow. Proactive communication, flexibility, and a calm demeanor are key, as these representatives must assure clients their needs are prioritized while minimizing any inconvenience. Over time, developing strong organizational skills and familiarity with company processes helps streamline these interactions and build trust with both clients and colleagues.

What is the difference between Customer Service Representative Appointment Setter vs Customer Service Representative?

AspectCustomer Service Representative Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and follow-upsHandling customer inquiries and support
Required SkillsCommunication, scheduling software familiarityCommunication, problem-solving
Work EnvironmentCall centers, remote or office-basedCall centers, retail, office settings
Common Industry UsageSales, telemarketing, lead generationCustomer support, client relations

While both roles involve communication skills, the Customer Service Representative Appointment Setter primarily focuses on scheduling and lead follow-up, whereas the Customer Service Representative handles ongoing customer inquiries and support. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

More about Customer Service Representative Appointment Setter jobs
What job categories do people searching Customer Service Representative Appointment Setter jobs look for? The top searched job categories for Customer Service Representative Appointment Setter jobs are:
Customer Service Representative Appointment Setter jobs near you
Call Center Representative | Appointment Setter | 55K-75K | Tukwila

Call Center Representative | Appointment Setter | 55K-75K | Tukwila

Luxury Bath Technologies

Tacoma, WA • On-site

$55K - $75K/yr

Full-time

Posted 2 hours ago

Job description

Call Center Representative | Appointment Setter | $55K-$75K |
Pay: $20/hour + performance-based commission
Total Annual Earnings: $55,000-$75,000
Job Type: Full-time
Work Location: In person (Tukwila, WA)
Call Center Representative (Appointment Setter)
Bath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions.
We are seeking motivated Business Development Representatives to join our team. This is a high-volume communication role focused on engaging homeowners, managing appointments, and supporting our sales team through consistent scheduling and follow-up.
This is a fast-paced, phone-based position ideal for individuals who are comfortable in a high-activity environment and enjoy speaking with people throughout the day.
Compensation & Benefits
  • $20/hour base pay
  • $55,000-$75,000 total annual earnings (base + commission)
  • Performance-based commission and bonus opportunities
  • Paid training
  • Advancement opportunities into sales and leadership roles

What You'll Do
  • Spend most of your day speaking with homeowners to confirm or reschedule existing appointments
  • Schedule new appointments for the sales team with interested homeowners
  • High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments
  • No cold calling - all contacts are existing homeowners who have already engaged with Bath Center or requested information
  • Build rapport and maintain professional communication with homeowners
  • Track all interactions and update CRM records accurately
  • Work closely with the sales team to support appointment success and follow-through

Ideal Background
Candidates often come from:
  • Business Development Representative (BDR) roles
  • Sales Development Representative (SDR) roles
  • Inside sales roles
  • Outbound sales environments
  • Call center sales or customer engagement roles
  • Appointment setting roles
  • Customer service roles involving frequent phone communication
  • Retail or hospitality roles requiring strong interpersonal communication

No experience required - paid training provided.
Qualifications
  • Strong communication and phone skills
  • Comfortable in a high-volume, fast-paced calling environment
  • Professional and confident customer interaction skills
  • Reliable, self-motivated, and accountable
  • Comfortable using CRM systems and basic computer tools
  • Goal-oriented and performance-driven mindset

Why Join Bath Center?
  • High-volume communication role with structured lead flow
  • No cold calling - all homeowners have already engaged or requested information
  • Consistent scheduling support for sales team success
  • Fast-paced environment ideal for strong communicators
  • Opportunity to grow into sales or leadership roles within a rapidly expanding company

If you are motivated, dependable, and ready to build a career in business development and appointment setting, we encourage you to apply today.

Apply