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Customer Service Representative Appointment Setter Jobs

Pavago

Appointment Setter

Tampa, FL · Remote

Appointment Setter (Sales Development, Outbound Outreach, CRM) - Remote | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We're hiring a confident and ...

Car Guys Inc.

BDC Representatives

Norwood, MA · On-site

$40K - $85K/yr

Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly ...

SOS Recruitment Services, LLC

Be Seen First

Appointment Setter

Indianapolis, IN · Remote

SOS Recruitment Services, LLC -- www.sosrecruitment.org Appointment Setter -- Business Development ... call log or CRM tracker • Meet weekly targets for calls made and appointments set WHAT WE'RE ...

SOS Recruitment Services, LLC

Be Seen First

Appointment Setter

Indianapolis, IN · Remote

SOS Recruitment Services, LLC -- www.sosrecruitment.org Appointment Setter -- Business Development ... call log or CRM tracker • Meet weekly targets for calls made and appointments set WHAT WE'RE ...

SOS Recruitment Services, LLC

Be Seen First

Appointment Setter

Indianapolis, IN · Remote

SOS Recruitment Services, LLC -- www.sosrecruitment.org Appointment Setter -- Business Development ... call log or CRM tracker • Meet weekly targets for calls made and appointments set WHAT WE'RE ...

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Customer Service Representative Appointment Setter information

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$10

$18

$26

How much do customer service representative appointment setter jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service representative appointment setter in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are Customer Service Representative Appointment Setters?

Customer Service Representative Appointment Setters are professionals who handle incoming and outgoing calls or messages to schedule appointments between customers and a business. They provide information about products or services, answer customer inquiries, and confirm or reschedule appointments as needed. These representatives play a key role in ensuring clients are connected with the right staff members and that appointments are properly managed. Their work often requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Appointment Setter, and why are they important?

To excel as a Customer Service Representative Appointment Setter, you need strong verbal communication, active listening, and organizational skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is highly valued. Patience, resilience, and a positive attitude help build rapport and handle rejections effectively. These abilities ensure efficient appointment scheduling, high customer satisfaction, and contribute to overall business growth.

How does a Customer Service Representative Appointment Setter typically handle scheduling conflicts or last-minute changes from clients?

Customer Service Representative Appointment Setters frequently encounter scheduling conflicts or last-minute changes, and handling these efficiently is essential for maintaining client satisfaction. They usually rely on robust scheduling software and clear communication protocols to quickly update calendars, notify relevant team members, and reschedule appointments without disrupting workflow. Proactive communication, flexibility, and a calm demeanor are key, as these representatives must assure clients their needs are prioritized while minimizing any inconvenience. Over time, developing strong organizational skills and familiarity with company processes helps streamline these interactions and build trust with both clients and colleagues.

What is the difference between Customer Service Representative Appointment Setter vs Customer Service Representative?

AspectCustomer Service Representative Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and follow-upsHandling customer inquiries and support
Required SkillsCommunication, scheduling software familiarityCommunication, problem-solving
Work EnvironmentCall centers, remote or office-basedCall centers, retail, office settings
Common Industry UsageSales, telemarketing, lead generationCustomer support, client relations

While both roles involve communication skills, the Customer Service Representative Appointment Setter primarily focuses on scheduling and lead follow-up, whereas the Customer Service Representative handles ongoing customer inquiries and support. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

More about Customer Service Representative Appointment Setter jobs
What job categories do people searching Customer Service Representative Appointment Setter jobs look for? The top searched job categories for Customer Service Representative Appointment Setter jobs are:
Customer Service Representative Appointment Setter jobs near you

Appointment Setter

Pavago

Tampa, FL • Remote

Full-time

Posted 16 days ago

Job description

Appointment Setter (Sales Development, Outbound Outreach, CRM) – Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

We’re hiring a confident and results-driven Appointment Setter to generate qualified meetings by engaging attorneys and legal professionals.

This role is focused on:

  • Starting conversations
  • Qualifying interest
  • Handling objections
  • Following up consistently

Your goal is simple: