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Customer Service Rep Jobs in Decatur, IL (NOW HIRING)

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Domino's

Customer Service Rep

Decatur, IL · On-site

$15.50 - $21/hr

Company Description We are seeking a dedicated and friendly Customer Service Rep to join our team in Decatur, United States. As a key member of our customer-facing staff, you will be responsible for ...

Tate & Lyle

Customer Service Rep

Decatur, IL

$48K - $55K/yr

Customer Service Representative A Customer Service Representative requires strong dedication to providing a high level of service to our customers. Partners with sales to manage customer ...

Domino's Pizza

Customer Service Rep

Decatur, IL · On-site

$15.50 - $21/hr

We are seeking a dedicated and friendly Customer Service Rep to join our team in Decatur, United States. As a key member of our customer-facing staff, you will be responsible for providing ...

Tate & Lyle

Customer Service Rep

Decatur, IL · On-site

$48K - $55K/yr

Customer Service Representative A Customer Service Representative requires strong dedication to providing a high level of service to our customers. Partners with sales to manage customer ...

Domino's Franchise

Customer Service Rep

Decatur, IL

$15.50 - $21/hr

We are seeking a dedicated and friendly Customer Service Rep to join our team in Decatur, United States. As a key member of our customer-facing staff, you will be responsible for providing ...

Carevet

Veterinary CSR

Lincoln, IL

$15.50 - $21.25/hr

Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to join our team in ...

SHUR-CO

Customer Service Representative

Decatur, IL · On-site

$20 - $26/hr

Customer Service Representative Location: Decatur, IL Job Summary Perform out-bound and/or in-bound telephone selling and marketing calls. Represent the company to its customers in a professional ...

The Animal Hospital

Veterinary CSR

Lincoln, IL

$15.50 - $21.25/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

CareVet

Veterinary CSR

Lincoln, IL

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

The Animal Hospital

Veterinary CSR

Lincoln, IL · On-site

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

kirbyrisk

Customer Service Representative I

Decatur, IL · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do ...

kirbyrisk

Customer Service Representative I

Decatur, IL · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do ...

Kirby Risk

Customer Service Representative I

Decatur, IL

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do ...

Kirby Risk

Customer Service Representative I

Decatur, IL · On-site

$19 - $22/hr

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do ...

Aramsco

Customer Service Representative

Decatur, IL

$16.25 - $16.48/hr

Customer Service Representative Aramsco is always looking for dynamic and energetic team players to join our family of companies! Aramsco, a family of companies, is a leading solutions provider to ...

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How much do customer service rep jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service rep in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a Customer Service Rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What does a Customer Service Representative do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Decatur, IL? The most popular types of Customer Service Rep jobs in Decatur, IL are:
What are popular job titles related to Customer Service Rep jobs in Decatur, IL? For Customer Service Rep jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Decatur, IL look for? The top searched job categories for Customer Service Rep jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Customer Service Rep jobs? Cities near Decatur, IL with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Decatur, IL as of May 2026, with employment types broken down into 2% As Needed, 12% Full Time, 79% Part Time, 6% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,923 per year, or $18.2 per hour.
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.

Decatur, IL

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,297 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Store 4701302: 3798 N Woodford St, Decatur, Illinois 62526
Shift Availability
Days & Evenings & Overnight
Time Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!
Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Hiring Range: $15.00 to $15.25
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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