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Customer Service Rep Supervisor Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular ... supervisor in a 1:1 meeting, or just hanging out with your coworkers. There are also plenty of ...

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Customer Service Rep Supervisor information

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$101K

How much do customer service rep supervisor jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer service rep supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Rep Supervisor vs Customer Service Representative?

AspectCustomer Service Rep SupervisorCustomer Service Representative
CredentialsHigh school diploma; leadership skillsHigh school diploma or equivalent
Work EnvironmentSupervises team in call centers or retail settingsHandles customer inquiries directly in call centers or retail
Employer UsageUsed in companies with team management needsCommon in customer-facing roles across industries
Search IntentComparison for supervisory rolesEntry-level customer service roles

The main difference is that a Customer Service Rep Supervisor oversees and manages a team of Customer Service Representatives, focusing on leadership and team performance. In contrast, a Customer Service Representative handles customer inquiries directly without supervisory responsibilities. Both roles require strong communication skills, but the supervisor position also demands leadership abilities and experience managing others.

What does a customer service representative supervisor do?

A customer service representative supervisor oversees a team of customer service agents, ensuring they provide quality support to customers. They handle escalated issues, monitor performance metrics, train staff, and ensure adherence to company policies, often using customer management software. The role requires strong communication, leadership skills, and knowledge of customer service standards.

What is the highest position in customer service?

The highest position in customer service is typically a Customer Service Director or Vice President, responsible for overseeing the entire customer service department and developing strategic initiatives. These roles often require extensive experience, leadership skills, and knowledge of customer relations tools and processes.

What skills do you need to be a customer service representative supervisor?

A customer service representative supervisor needs strong leadership, communication, and problem-solving skills to manage a team and address customer issues effectively. They should have experience in customer service, conflict resolution, and often familiarity with customer management software. Good organizational skills and the ability to handle stressful situations are also important.

What cities are hiring for Customer Service Rep Supervisor jobs?

Cities with the most Customer Service Rep Supervisor job openings:

What states have the most Customer Service Rep Supervisor jobs?

States with the most job openings for Customer Service Rep Supervisor jobs include:

What are popular job titles related to Customer Service Rep Supervisor jobs?

For Customer Service Rep Supervisor jobs, the most frequently searched job titles are:

Customer Service Rep Supervisor jobs near you
Infographic showing various Customer Service Rep Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Lead

Leominster, MA • On-site

Amerivet Services LLC
Construction • 1 - 10 employees
Learn more about Amerivet Services LLCexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Do you love helping people as much as you love animals?
Are you energized by leading others, building strong teams, and creating an exceptional client experience?
Leominster Animal Hospital is seeking a Customer Service Representative (CSR) Supervisor to guide and support our front desk team. As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors.
What We're Looking For:
  • A natural leader who can motivate, mentor, and support a team of CSRs.
  • Someone who genuinely enjoys working with people and leading by example in providing exceptional client care.
  • A strong communicator who is patient, empathetic, positive, and solutions-focused.
  • A team player who thrives in a fast-paced environment and can balance client service with team management.
  • Previous experience in customer service and supervisory or leadership roles (veterinary/medical experience is a plus).
Key Responsibilities:
  • Oversee, coach, and support the CSR team to ensure excellent client service and teamwork.
  • Train new CSRs and provide ongoing mentorship and feedback to foster growth and development.
  • Manage scheduling, workflow, and responsibilities for the front desk team.
  • Greet clients and patients with warmth and professionalism-in person, by phone, and via email.
  • Support client communication with the medical team, appointment scheduling, and billing accuracy.
  • Assist in handling escalated client concerns with empathy and professionalism.
  • Help maintain a positive, collaborative, and solutions-oriented culture.
Why You'll Love It Here:
At Leominster Animal Hospital, we believe excellent care starts at the front desk-and that starts with a strong leader. You'll join a close-knit team that values humor, hard work, and heart. We're proud of the way we support one another, and we're excited to welcome a supervisor who will help our client service team shine.
This is a full-time position with competitive pay, benefits, and opportunities for growth.
If you're a people-person with leadership skills who wants to make a difference in a pet's life every single day-this is the role for you.
Apply today and become part of the Leominster Animal Hospital family!
Current hours of operation: Monday, Tuesday, Thursday 8-6pm, Wednesdays 8-7pm,Fridays 8-5pm. We are also planning to open Saturday hours (8-1pm) and extend some weekday hours (until 7pm) in the future.
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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