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Customer Service Ramp Agent Jobs (NOW HIRING)

Ramp Agent

Tamuning, GU · On-site

$14.50 - $17.75/hr

As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical ... We take the safety of our staff, customers and passengers seriously and as such, you will have to ...

Ramp Agent

GU · On-site

$14.50 - $17.75/hr

As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical ... We take the safety of our staff, customers and passengers seriously and as such, you will have to ...

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Ramp Agent - Full Time

Aspen, CO · On-site

$22 - $28.90/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Ramp Agent We can't wait to share our passion for aviation with you! Join a team that works hard ... At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ...

Ramp Agent

Kahului, HI · On-site

$19.38 - $23.36/hr

Perform essential services for aircraft, including refueling, lavatory servicing, water ... include employer, customer, and/or SIDA background checks * Must be authorized to work in the ...

Ramp Agent

Kahului, HI · On-site

$19.38 - $23.36/hr

Perform essential services for aircraft, including refueling, lavatory servicing, water ... include employer, customer, and/or SIDA background checks * Must be authorized to work in the ...

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Ramp Agent

Lihue, HI · On-site

$19 - $23/hr

Working as part of a ground handling team, the Ramp Agent is responsible for various tasks related to the movement, loading, unloading, and servicing of aircraft, as well as the coordination of ...

Ramp Agent

Austin, TX · On-site

$15.25 - $18.75/hr

The Ramp Agent will be responsible for handling cargo and baggage, operating ground support equipment, and ensuring the safe and timely movement of aircraft. Schedule: Sunday 04:15-08:00 AM Monday 03 ...

$17.75/hr

We perform at the highest level for our customers every day, and strive to be an exceptional leader ... Ramp Agent, you will be responsible for essential ramp service tasks, including loading and ...

Ramp Agent We can't wait to share our passion for aviation with you! Join a team that works hard ... At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ...

Ramp Agent

Kahului, HI

$19.38 - $23.36/hr

Perform essential services for aircraft, including refueling, lavatory servicing, water ... include employer, customer, and/or SIDA background checks * Must be authorized to work in the ...

Ramp Agent

Mobile, AL · On-site

$13.25 - $16.25/hr

... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...

Ramp Agent

Austin, TX · On-site

$15.25 - $18.75/hr

The Ramp Agent will be responsible for handling cargo and baggage, operating ground support equipment, and ensuring the safe and timely movement of aircraft. Schedule: Sunday 04:15-08:00 AM Monday 03 ...

Ramp Agent

Lihue, HI · On-site

$19 - $26/hr

... unloading, and servicing of aircraft, as well as the coordination of ground equipment and ... Our mission revolves around empowering MLCs to cultivate stronger customer relationships by ...

... unloading, and servicing of aircraft, as well as the coordination of ground equipment and ... Our mission revolves around empowering MLCs to cultivate stronger customer relationships by ...

Ramp Agent

Kahului, HI · On-site

$19.38 - $23.36/hr

Perform essential services for aircraft, including refueling, lavatory servicing, water ... include employer, customer, and/or SIDA background checks * Must be authorized to work in the ...

Ramp Agent

Lihue, HI · On-site

$19 - $26/hr

... unloading, and servicing of aircraft, as well as the coordination of ground equipment and ... Our mission revolves around empowering MLCs to cultivate stronger customer relationships by ...

Showing results 41-60

Customer Service Ramp Agent information

See salary details

$10

$16

$21

How much do customer service ramp agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service ramp agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What is a customer service ramp agent?

Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.

What are the key skills and qualifications needed to thrive as a customer service ramp agent?

To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.

What are some common challenges faced by customer service ramp agents and how can they be managed?

Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.

What is the difference between Customer Service Ramp Agent vs Baggage Handler?

AspectCustomer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport ramp, customer interaction, safety protocolsAirport ramp, handling luggage, safety protocols
Employer & IndustryAirlines, airportsAirlines, airports
Primary FocusCustomer service, assisting passengers, coordinating baggageHandling and loading baggage, ensuring safety

Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.

Is it hard to get hired as a customer service ramp agent?

Getting hired as a customer service ramp agent can be competitive, as airlines and logistics companies often seek candidates with good communication skills, physical stamina, and the ability to work in a fast-paced environment. Relevant certifications, such as safety or security training, and prior customer service experience can improve chances of employment. The hiring process typically involves interviews, background checks, and sometimes drug testing.

What cities are hiring for Customer Service Ramp Agent jobs?

Cities with the most Customer Service Ramp Agent job openings:

What states have the most Customer Service Ramp Agent jobs?

States with the most job openings for Customer Service Ramp Agent jobs include:

What are popular job titles related to Customer Service Ramp Agent jobs?

For Customer Service Ramp Agent jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Ramp Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.

Ramp Agent

Tamuning, GU • On-site

Menzies Aviation
Aviation • 10K+ employees

$14.50 - $17.75/hr

Part-time

Re-posted 24 days ago


Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

44th of 68 rated aviation services


Job description

Description

We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them.  Do you catch yourself searching the sky when you hear an airplane flying overhead?  Embrace your passion for aviation and let your career take off with Menzies Aviation.  As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical Support and Fuelling services, we provide a range of career opportunities.  View our video to see how members of our leadership team started their careers with Menzies Aviation https://youtu.be/O-EYcIUrOks

View our Ramp Agent video here: https://youtu.be/I2DClpoDtcI

As a member of our ramp team you will be assisting passengers and their property to arrive safely at their destinations.  You will work within a team to load and unload luggage, freight and cargo on and off commercial aircraft.  You will be driving and operating small specialized commercial vehicles at times and as such you will require a valid driver’s license with a clear driving record.

You will need to be able to perform simple mathematical functions such as adding, subtracting, multiplying, and dividing as you will need to interpret aircraft weight and balance loading instructions, hazardous material, identification labels, aircraft loading manifests, and baggage and cargo routing tags. You and your team will be required to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures. 

We cross-train our employees so you may be expected to work in other areas of the operation. While previous experience may be beneficial, it is not required as we provide classroom and on the job training to ensure you are fully trained for your new position prior to starting.

Requirements

To be part of our high performing team, you will need to be at least 18 years of age, be able to speak, read and write in English proficiently and have authorization to work in the US.

All airport staff working airside must be badged by the relevant airport authority.  In order to obtain an airport identification badge with a customs seal, you will need to pass all FBI and other background checks.

We take the safety of our staff, customers and passengers seriously and as such, you will have to be willing to submit and pass a drug and physical abilities test.  The job is a physical job and requires lifting up to 70lbs continuously, pushing, pulling, bending, stretching and frequent kneeling.

The job is primarily is done outdoors which will require you to work in all weather conditions.  A flexible schedule is needed due to the ever changing airline schedules.

Apply now to join the Menzies team - a team that delivers excellence from touchdown to take-off


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