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Customer Service Ramp Agent Jobs (NOW HIRING)

Atlantic Aviation

Ramp Agent - Part Time

Blaine, MN

$18 - $19/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

Atlantic Aviation

Ramp Agent - Full Time

Farmingdale, NY

$18/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Apply Early

Atlantic Aviation

Ramp Agent - Full Time

Dulles, VA

$20 - $21/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Apply Early

NextGen GHS, LLC

Ramp Agent

Austin, TX

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

NextGen GHS, LLC

Ramp Agent

Austin, TX · On-site

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

NextGen GHS

Ramp Agent

Austin, TX · On-site

$15.25 - $18.75/hr

The Ramp Agent will be responsible for handling cargo and baggage, operating ground support equipment, and ensuring the safe and timely movement of aircraft. Schedule: Sunday 04:15-08:00 AM Monday 03 ...

Atlantic Aviation

Ramp Agent - Seasonal

Aspen, CO · On-site

$22/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Apply Early

Atlantic Aviation

Ramp Agent - Seasonal

Hyannis, MA

$18/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Apply Early

Atlantic Aviation

Ramp Agent - Full Time

Casper, WY

$17/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Apply Early

NextGen GHS, LLC

Ramp Agent

Austin, TX

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

NextGen GHS, LLC

Ramp Agent

Austin, TX

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

Naniq Global Logistics

Ramp Agent

Kahului, HI

$19.38 - $23.36/hr

Perform essential services for aircraft, including refueling, lavatory servicing, water ... include employer, customer, and/or SIDA background checks * Must be authorized to work in the ...

Atlantic Aviation

Ramp Agent - Full Time

Ketchikan, AK

$21.50/hr

Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...

Apply Early

Menzies Aviation

Ramp Agent

Tamuning, GU

$14.50 - $17.75/hr

As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical ... We take the safety of our staff, customers and passengers seriously and as such, you will have to ...

NextGen GHS

Ramp Agent

Austin, TX

$15.25 - $18.75/hr

The Ramp Agent will be responsible for handling cargo and baggage, operating ground support equipment, and ensuring the safe and timely movement of aircraft. Schedule: Sunday 04:15-08:00 AM Monday 03 ...

NextGen GHS, LLC

Ramp Agent

Austin, TX

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

NextGen GHS, LLC

Ramp Agent

Austin, TX

$18.40/hr

NEXTGEN GROUND HANDLING SERVICES IS HIRING!! COME JOIN OUR TEAM!! AUSTIN BERGSTROM INTERNATIONAL AIRPORT - AUS We are seeking a diligent Ramp Agent to join our team The Ramp Agent will be responsible ...

Apply Early

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All JobsCustomer Service Ramp Agent Jobs

Customer Service Ramp Agent information

See salary details

$10

$16

$21

How much do customer service ramp agent jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service ramp agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Ramp Agents and how can they be managed?

Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.

What are Customer Service Ramp Agents?

Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.

What is the difference between Customer Service Ramp Agent vs Baggage Handler?

AspectCustomer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport ramp, customer interaction, safety protocolsAirport ramp, handling luggage, safety protocols
Employer & IndustryAirlines, airportsAirlines, airports
Primary FocusCustomer service, assisting passengers, coordinating baggageHandling and loading baggage, ensuring safety

Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.

What are the key skills and qualifications needed to thrive as a Customer Service Ramp Agent, and why are they important?

To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.
What cities are hiring for Customer Service Ramp Agent jobs? Cities with the most Customer Service Ramp Agent job openings:
What states have the most Customer Service Ramp Agent jobs? States with the most job openings for Customer Service Ramp Agent jobs include:
Customer Service Ramp Agent jobs near you
Infographic showing various Customer Service Ramp Agent job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 31% Full Time, 65% Part Time, 2% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.

Below Wing (Ramp) Agent Part-Time

SANFORD AIRPORT AUTHORITY

Sanford, FL • On-site

$16/hr

Part-time

Posted 8 days ago

Job description

Join Our Dynamic Team at Sanford Airport Authority!

Are you ready to embark on a thrilling career in aviation? The Sanford Airport Authority is seeking dedicated individuals to join our team as a Ramp Agent. As a vital part of our ground operations, you'll play a crucial role in ensuring the smooth and efficient movement of aircraft, cargo, and passengers. If you're passionate about the aviation industry, thrive in a fast-paced environment, and are committed to delivering top-notch service, we invite you to explore this exciting opportunity with us. Join our team at Sanford Airport Authority and be a key player in keeping our operations running at the highest standards of excellence.

 

The Ramp Agent’s role is to load and unload baggage, direct all departing and arriving aircraft, operate ground equipment and vehicles, service the aircraft, and communicate with flight deck and fellow workers, all while maintaining the safety and security of the ramp. Ramp Agent works indoors and outdoors in all kinds of weather, with potentially hazardous aviation jet fuel and gasoline.

ESSENTIAL DUTIES:

  • The Ramp Agent's role is to load and unload baggage, direct all departing and arriving aircraft, operate ground equipment and vehicles, service the aircraft, and communicate with flight deck and fellow workers, all while maintaining the safety and security of the ramp
  • Ramp Agent works, indoors and outdoors in all kinds of weather, with potentially hazardous aviation jet fuel and gasoline
  • Marshal aircraft in and out of the gate area
  • Load and unload customer luggage on and off the aircraft
  • Communicate efficiently with ground personnel and flight crews
  • Practice all safety policies and procedures
  • Comply with all security and policy requirements of air carriers
  • Work in conjunction with other departments to ensure on-time performance of flights

OTHER DUTIES:

  • Other duties as assigned.

 TOOLS AND EQUIPMENT USED:

Ground equipment for moving baggage, and marshalling aircraft.

SKILLS:

  • Must complete paperwork accurately and have basic computer skills.
  • Excellent customer service skills and a strong work ethic.
  • Present a neat professional appearance and demeanor.
  • Must be punctual & dependable.
  • Must be flexible with scheduling and able to work a variety of shifts to include nights, weekends and holidays.
  • Willing to work in a time-sensitive and fast paced environment.

QULAIFICATIONS:

  • Must pass a required pre-employment drug screen and criminal background check
  • Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
  • High school diploma, GED or equivalent in experience Able to read, write, speak, and understand English Must complete paperwork accurately and have basic computer skills
  • Excellent customer service skills and a strong work ethic
  • Present a neat professional appearance and demeanor
  • Must be punctual and dependable and have a flexible schedule
  • Willing to work in a time-sensitive and fast-paced environment

EDUCATION/EXPERIENCE:

  • High school diploma or GED required. Ramp/airport operations experience preferred

REQUIRED: 

  • Ability to pass Federal Fingerprint Background Check - the Federal Fingerprint Background Check is not limited to 7 years but checks your entire lifetime. Felonies will not be cleared.
  • Ability to pass a 10 Panel Drug Test - The Full Panel Drug Test DOES include testing for THC. SAA is a drug free workplace.
  • Favorable Moving Violation Report (MVR) - The Moving Violation Report Check is checking for a DL suspension, several moving violations, DUIs, etc. to your current employer until you are confirmed clear.

Apply today and become part of the team that keeps travelers moving at SFB!

Apply