Customer Service Ramp Agent Jobs in Rhode Island

LIFTING BAGS, GUIDING PLANES, LAUNCHING JOURNEYS - NOW HIRING RAMP AGENTS!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Ramp Agent is responsible for the loading and unloading of baggage, cargo, and mail as applicable onto the aircraft, along with guiding the aircraft to and from gates. You will be ensuring the secure and prompt handling of aircraft on the ground, in compliance with safety standards and airline guidelines. The duties extend to providing support for various ground operations, playing an important role in maintaining the seamless flow of airport services. 

RESPONSIBILITIES

• Repetitive loading and unloading of baggage, cargo, and mail as applicable onto aircraft with accuracy  
• Operate ground service equipment such as pushbacks, tugs, belt loaders, and baggage carts 
• Read and analyze aircraft load sheets, checked baggage tags, and cargo labels  
• Marshalling aircraft to and from gates 
• Ensure safe movement of aircraft on the ground 
• Adhere to strict safety protocols and airline regulations 
• Work efficiently in a fast-paced, team-oriented environment 
• Lift heavy objects in varying weather conditions 
• Communicate effectively with team members and airline personnel 
• Maintain cleanliness and organization of work areas 
• Perform routine inspections of equipment and report any issues 
• Follow standard operating procedures for ramp operations 
• Adapt to the changing of flight schedules and priorities 
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
•  Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
•  Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
•  May need to push, pull
•  May need to crawl and crouch, at times, in confined tight spaces
•  May need to bend, stretch, squat, kneel
•  May need to climb and work at elevated heights
• Exposure to moderate and at times high noise levels
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)  

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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