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Customer Service Ramp Agent Jobs in California (NOW HIRING)

Worldwide Flight Services

$17.75/hr

We perform at the highest level for our customers every day, and strive to be an exceptional leader ... Ramp Agent, you will be responsible for essential ramp service tasks, including loading and ...

Alliance Ground International, LLC.

Ramp Agent

San Diego, CA · On-site

$16.50 - $20.25/hr

We are committed to providing the highest quality service and continuing our outstanding safety ... Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or ...

Unifi

Airport Ramp Agent - SFO

San Francisco, CA

$18.25 - $22.50/hr

General information Job Title Airport Ramp Agent - SFO Date Tuesday, March 24, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.04 Full/Part Time Full Time ...

wearegat

Airport Ramp Agent

San Diego, CA

$16.50 - $20.25/hr

... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...

wearegat

Airport Ramp Agent

San Diego, CA

$16.50 - $20.25/hr

... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...

wearegat

Airport Ramp Agent

San Diego, CA

$16.50 - $20.25/hr

... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...

wearegat

Airport Ramp Agent

San Diego, CA

$16.50 - $20.25/hr

... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...

Unifi

Ramp Agent AS/FT - SAN

San Diego, CA

$16.50 - $20.25/hr

General information Job Title Ramp Agent AS/FT - SAN Date Thursday, April 30, 2026 Entity Unifi Aviation, LLC State California City San Diego Base Pay Rate: $ 18.00 Full/Part Time Full Time Exempt or ...

wearegat

Airport Ramp Agent

Burbank, CA

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

Unifi

Airport Ramp Agent - SJC

San Jose, CA · On-site

$18.25 - $22.25/hr

General information Job Title Airport Ramp Agent - SJC Date Thursday, January 1, 2026 Entity Unifi Aviation, LLC State California City San Jose Base Pay Rate: $ 21.34 Full/Part Time Part Time Exempt ...

wearegat

Airport Ramp Agent

Burbank, CA · On-site

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

Burbank, CA

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

Burbank, CA

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

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All JobsCustomer Service Ramp Agent JobsCustomer Service Ramp Agent Jobs in California

Customer Service Ramp Agent information

See California salary details

$9

$16

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How much do customer service ramp agent jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for customer service ramp agent in California is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Ramp Agents and how can they be managed?

Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.

What are Customer Service Ramp Agents?

Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.

What is the difference between Customer Service Ramp Agent vs Baggage Handler?

AspectCustomer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport ramp, customer interaction, safety protocolsAirport ramp, handling luggage, safety protocols
Employer & IndustryAirlines, airportsAirlines, airports
Primary FocusCustomer service, assisting passengers, coordinating baggageHandling and loading baggage, ensuring safety

Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.

What are the key skills and qualifications needed to thrive as a Customer Service Ramp Agent, and why are they important?

To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.
Customer Service Ramp Agent jobs near you
Infographic showing various Customer Service Ramp Agent job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $34,293 per year, or $16.5 per hour.
Airport Ramp Agent - Full Time

Airport Ramp Agent - Full Time

Atlantic Aviation

Goleta, CA

$20 - $22/hr

Full-time

Posted 3 days ago

Be an early applicant

Atlantic Aviation rating

7.3

Company rating: 7.3 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

19th of 53 rated aviation services

Job description

Why You’ll Love This Airport Ramp Agent JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation? If so, this Airport Ramp Agent position with Atlantic Aviation at SBA in Goleta, CA may be perfect for you!
Pay:The starting pay at our SBA location is $24.60 - 26.60 per hour, which includes a base rate of $20-22 per hour plus a housing allowance rate of $4.60 per hour for SBA.  The competitive pay structure ensure you earn a strong hourly rate while receiving additional support for housing expenses.
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.
Build a career in aviation you are excited about and apply for the Airport Ramp Agent job today!ResponsibilitiesAirport Ramp Agent Responsibilities
  • Deliver and receive fuel to and from company tanks, vendor trucks, and aircraft.
  • Operate all company ground support equipment as requested or required, including lavatory and water service carts, ground power unit, deice truck, etc.
  • Perform ground marshalling using standard aviation signals.
  • Perform customer service activities such as helping customers with aircraft scheduling and fueling.
  • Assist with aircraft turning, loading, and unloading.
  • Ensure all buildings and grounds are safe, clean, and organized.
  • Conduct or assists with daily/weekly onsite safety inspections and audits of equipment and facility operations.
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.  
Required SkillsAirport Ramp Agent Qualifications
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Be comfortable and physically able to work in an environment with frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing.
  • Be physically able to perform heavy lifting on a regular basis up to 50 lbs.
We maintain a drug-free workplace and perform pre-employment substance testing.
#airport #lineservice #Goleta

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