Customer Service Ramp Agent Jobs in California (NOW HIRING)

Overview 

People. Passion. Pride. This is what has driven our teams since 1833. 

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. 

But at the heart of our business is our people. 

Role Purpose 

Unloading and loading of luggage, freight and cargo on and off commercial aircraft, in the outbound bag room and the baggage claim area as well as safe and efficient cleaning of aircraft cabins. Driving and operating small specialized commercial vehicles. Position requires heavy lifting, pushing, pulling, bending, stretching and frequent kneeling.  

What you will be doing 

• Comfortably and continuously lift/move 70 lbs. of cargo and baggage on and off aircraft and transport it between aircraft, airport terminals and air cargo facilities.  

• Frequent bending, stretching push/pulling, stacking and kneeling in small, confined locations.  

• Operate motorized equipment and small specialized commercial vehicles  

• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.  

• Remove blankets and pillows and replace them with clean ones  

• Ensure all cleaning solvents are stored correctly after use  

• Ensure that all cleaning equipment is in working order and that all protective clothing is worn as instructed 

• Deposit all soiled linens into laundry bins  

• Maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures  

• Conduct physical search of empty interiors and accessible exterior of the aircraft to detect prohibited articles and unlawful interferences that may jeopardize the security of the aircraft.  

• Provide ramp guard services to ensure that only authorized personnel are servicing the aircraft.  

• Follow all TSA, airline, local and/or federal security mandates regarding security and reporting any tampering and prohibited items.  

• Adheres to Menzies’ uniform guidelines and code of conduct 

• Performs other duties as assigned.  

Safety, Security, Wellbeing and Compliance: 

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. 

What we are looking for: 

• Must be at least 18 years of age.  

• Must have high school diploma, GED or six months prior ramp agent work experience.  

• Must be able to pass all pre-employment testing, including a drug test.  

• Capable of safely lifting up to 70 lbs. continuously;  

• Must be able to proficiently speak, read, and write in English proficiently.  

• Must have current driver’s license with no violations over the past 5 years  

• Must be available and flexible to work variable shifts including overtime, weekends and holidays.  

• Work is done primarily outdoors. Must be comfortable working in all weather conditions.  

• Must be able to obtain and maintain all required Airports and Custom badges/seals;  

• Prior ramp experience a plus.  

Diversity 

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. 

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. 

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here. 

Application Instructions 

Is this role ticking all the boxes for you? If so, please click apply now!