ZipRecruiter

Log In

1

Customer Service Ramp Agent Jobs in California (NOW HIRING)

wearegat

Airport Ramp Agent

San Francisco, CA · On-site

$18.25 - $22.50/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

United Service Companies

Ramp Agent

Ontario, CA

$15.75 - $19.25/hr

... services as contracted by the customer to include, but not be limited to, loading and unloading ... Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.

wearegat

Airport Ramp Agent

Burbank, CA

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

San Francisco, CA

$18.25 - $22.50/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

Worldwide Flight Services

$16.50 - $20.25/hr

About WFS Join our Worldwide Flight Services and Oxford family and contribute to the timely ... We perform at the highest level for our customers every day, and strive to be an exceptional leader ...

Unifi

Airport Ramp Agent - SBD

San Bernardino, CA · On-site

$16 - $19.50/hr

General information Job Title Airport Ramp Agent - SBD Date Thursday, July 9, 2026 Entity Unifi Aviation, LLC State California City San Bernardino Base Pay Rate: $ 17.00 Full/Part Time Part Time ...

wearegat

Airport Ramp Agent

San Francisco, CA · On-site

$22.04/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

Unifi

Airport Ramp Agent - SFO FT

San Francisco, CA · On-site

$18.25 - $22.50/hr

General information Job Title Airport Ramp Agent - SFO FT Date Monday, August 10, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.51 Full/Part Time Full Time ...

Worldwide Flight Services

$16.50 - $20.25/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... We perform at the highest level for our customers every day, and strive to be an exceptional leader ...

Unifi

Airport Ramp Agent - PSP

Palm Springs, CA · On-site

$15.75 - $19.25/hr

General information Job Title Airport Ramp Agent - PSP Date Friday, July 24, 2026 Entity Unifi Aviation, LLC State California City Palm Springs Base Pay Rate: $ 17.00 Full/Part Time Part Time Exempt ...

wearegat

Airport Ramp Agent

Burbank, CA

$17/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

Unifi

Airport Ramp Agent - SJC

San Jose, CA · On-site

$18.25 - $22.25/hr

General information Job Title Airport Ramp Agent - SJC Date Wednesday, August 19, 2026 Entity Unifi Aviation, LLC State California City San Jose Base Pay Rate: $ 21.77 Full/Part Time Part Time Exempt ...

wearegat

Airport Ramp Agent

San Francisco, CA

$22.04/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

San Francisco, CA · On-site

$18.25 - $22.50/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

San Francisco, CA · On-site

$22.04/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

wearegat

Airport Ramp Agent

San Francisco, CA · On-site

$18.25 - $22.50/hr

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Ramp Agent JobsCustomer Service Ramp Agent Jobs in California

Customer Service Ramp Agent information

See California salary details

$9

$16

$20

How much do customer service ramp agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service ramp agent in California is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.03 per hour, depending on experience, location, and employer.

What is a customer service ramp agent?

Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.

What are the key skills and qualifications needed to thrive as a customer service ramp agent?

To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.

What are some common challenges faced by customer service ramp agents and how can they be managed?

Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.

What is the difference between Customer Service Ramp Agent vs Baggage Handler?

AspectCustomer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport ramp, customer interaction, safety protocolsAirport ramp, handling luggage, safety protocols
Employer & IndustryAirlines, airportsAirlines, airports
Primary FocusCustomer service, assisting passengers, coordinating baggageHandling and loading baggage, ensuring safety

Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.

Is it hard to get hired as a customer service ramp agent?

Getting hired as a customer service ramp agent can be competitive, as airlines and logistics companies often seek candidates with good communication skills, physical stamina, and the ability to work in a fast-paced environment. Relevant certifications, such as safety or security training, and prior customer service experience can improve chances of employment. The hiring process typically involves interviews, background checks, and sometimes drug testing.
Customer Service Ramp Agent jobs near you
Infographic showing various Customer Service Ramp Agent job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,293 per year, or $16.5 per hour.

Airport Ramp Agent

San Francisco, CA • On-site

wearegat
See more jobs at wearegatexternal

$18.25 - $22.50/hr

Full-time

Retirement

Re-posted 11 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

65th of 68 rated aviation services

Job description

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. This position requires no prior experience, offering an excellent opportunity to begin your career in the aviation industry. 

Compensation & Benefits: 

  • Competitive pay starting at $22.04 - The pay rate listed in this post is what the company reasonably expects to pay for this position upon hire. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 

  • Company-provided uniforms 

  • Daily pay options 

  • Paid training 

  • 401(k) matching 

  • Opportunities for career advancement into leadership roles and other positions within the company 

Position Overview: 

As a Ramp Agent, you will be responsible for the safe and efficient loading and unloading of customer baggage, operating ground service equipment, and coordinating the servicing of arriving and departing aircraft. You will also prepare aircraft cabins for departure, assist with ramp services (including waste disposal and re-servicing of aircraft), and assist customers as needed. This position may require you to work with multiple carriers and fulfill various duties as assigned. Ramp Agents must be comfortable interacting with customers and proficient in using computers. The role requires the ability to work under stress, meet rigid time constraints, and work outdoors in various weather and noise conditions. 

Key Responsibilities: 

  • Safely lift, load, unload, and transport baggage, mail, and cargo from the aircraft to the airport 

  • Guide aircraft to and from gate positions to maintain on-time connections 

  • Protect baggage and other equipment from damage, loss, and adverse weather conditions 

  • Operate ground equipment such as tugs, cargo carts, service trucks, and belt loaders 

  • Ensure ground equipment is available in the ramp area and bag room for upcoming flights 

  • Prepare the cabin for customer boarding, including cleaning seats, seat pockets, floors, galleys, and lavatories 

  • Assist with record-keeping and documentation to ensure accurate routing of baggage

  • Adhere to safety guidelines and maintain safe working conditions for yourself and others

  • Communicate effectively with managers and lead agents to manage daily schedules

  • Report equipment issues and breakdowns to facilitate quick repairs 

  • Work with multiple carriers, as needed, and perform other duties as assigned Requirements: 

  • Must be at least 18 years of age 

  • Able to work in extreme conditions (e.g., hot and cold weather) and small spaces

  • Must have a high school diploma or equivalent (GED) 

  • Must be able to read, speak, and understand the English language fluently. Basic computer proficiency for record-keeping and baggage routing 

  • Possession of a valid driver's license with a good driving record 

  • Strong teamwork, collaboration, and communication skills 

  • Flexibility to work nights, weekends, and holidays 

  • Ability to adapt to changing priorities and manage time effectively 

  • Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.

  • Must successfully complete and pass a pre-employment drug test. 

Equal Opportunity Employer Statement: 

GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.

What GAT Airline Ground Support employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply