Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...
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Perform customer service activities such as helping customers with aircraft scheduling and fueling ... Required Skills Ramp Agent Qualifications * High school diploma or GED certificate * 18 years of ...
Below Wing (Ramp) Agent Part-Time
Sanford, FL · On-site
$16/hr
The Ramp Agent's role is to load and unload baggage, direct all departing and arriving aircraft ... Excellent customer service skills and a strong work ethic. * Present a neat professional appearance ...
Below Wing (Ramp) Agent Part-Time
Sanford, FL · On-site
$16/hr
The Ramp Agent's role is to load and unload baggage, direct all departing and arriving aircraft ... Excellent customer service skills and a strong work ethic. * Present a neat professional appearance ...
... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...
... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...
Frontier Ramp Agent
Orlando, FL · On-site
$16/hr
The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft to and from ...
Frontier Ramp Agent
Orlando, FL · On-site
$16/hr
The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft to and from ...
Ramp Agent
Jacksonville, FL · On-site
$15/hr
... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...
Ramp Agent
Jacksonville, FL · On-site
$15/hr
... services at over 300 locations in 65 countries, across 6 continents. But at the heart of our ... The Ramp Agent plays an important role in ensuring that flights run on time by maintaining detailed ...
Ramp Agent
Sarasota, FL · On-site
$17/hr
Job Summary As a Ramp Agent, you will be responsible for essential ramp service tasks, including ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
Ramp Agent
Sarasota, FL · On-site
$17/hr
Job Summary As a Ramp Agent, you will be responsible for essential ramp service tasks, including ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
Ramp Agent (Part-Time)
Fort Walton Beach, FL · On-site
$16.25/hr
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... The successful candidate will successfully complete the Ramp Agent training course. This position ...
Ramp Agent (Part-Time)
Fort Walton Beach, FL · On-site
$16.25/hr
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... The successful candidate will successfully complete the Ramp Agent training course. This position ...
Ramp Agent
Sarasota, FL · On-site
$17/hr
Job Summary As a Ramp Agent, you will be responsible for essential ramp service tasks, including ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
Ramp Agent
Sarasota, FL · On-site
$17/hr
Job Summary As a Ramp Agent, you will be responsible for essential ramp service tasks, including ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
Ramp Agent (Part-Time)
Sarasota, FL · On-site
$15.25/hr
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... The successful candidate will successfully complete the Ramp Agent training course. This position ...
Ramp Agent (Part-Time)
Sarasota, FL · On-site
$15.25/hr
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... The successful candidate will successfully complete the Ramp Agent training course. This position ...
Ramp Agent (Part-Time)
$15.25/hr
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... The successful candidate will successfully complete the Ramp Agent training course. This position ...
Ramp Agent (Part-Time)
$15.25/hr
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers ... The successful candidate will successfully complete the Ramp Agent training course. This position ...
Ramp Agent JAX
$16.43/hr
As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...
Ramp Agent JAX
$16.43/hr
As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...
Ramp Agent
Jacksonville, FL · On-site
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
Jacksonville, FL · On-site
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
Tallahassee, FL · On-site
$15/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
Tallahassee, FL · On-site
$15/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
Jacksonville, FL · On-site
$15/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
Jacksonville, FL · On-site
$15/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
Jacksonville, FL · On-site
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
Jacksonville, FL · On-site
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent
$14.25 - $17.50/hr
... interacting with customers. Responsibilities for Ramp Agent * Safely lift, load, unload and ... Drive and operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders ...
Ramp Agent DHL AM (MCO)
$15.50/hr
As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...
Ramp Agent DHL AM (MCO)
$15.50/hr
As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...
$16/hr
Day-In-The-Life-Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
$16/hr
Day-In-The-Life-Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
Ramp Agent
Sanford, FL · On-site
$16/hr
Day-In-The-Life-Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
Ramp Agent
Sanford, FL · On-site
$16/hr
Day-In-The-Life-Ramp Agent Responsibilities * Marshall aircraft upon arrival and departure. * Load ... Strong customer service orientation and a positive attitude toward passenger interactions Physical ...
Customer Service Ramp Agent information
See Florida salary details
$7.54 - $8.30
0% of jobs
$8.30 - $9.05
1% of jobs
$9.05 - $9.80
2% of jobs
$9.80 - $10.55
6% of jobs
$11.22 is the 25th percentile. Wages below this are outliers.
$10.55 - $11.30
17% of jobs
$11.30 - $12.05
18% of jobs
The median wage is $12.28 / hr.
$12.05 - $12.80
16% of jobs
$13.40 is the 75th percentile. Wages above this are outliers.
$12.80 - $13.55
17% of jobs
$13.55 - $14.31
12% of jobs
$14.31 - $15.06
6% of jobs
$15.06 - $15.81
3% of jobs
$7
$12
$15
How much do customer service ramp agent jobs pay per hour?
As of Jul 3, 2026, the average hourly pay for customer service ramp agent in Florida is $12.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $13.65 per hour, depending on experience, location, and employer.
What are some common challenges faced by Customer Service Ramp Agents and how can they be managed?
Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.
What are Customer Service Ramp Agents?
Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.
What is the difference between Customer Service Ramp Agent vs Baggage Handler?
| Aspect | Customer Service Ramp Agent | Baggage Handler |
|---|---|---|
| Credentials | High school diploma, on-the-job training | High school diploma, on-the-job training |
| Work Environment | Airport ramp, customer interaction, safety protocols | Airport ramp, handling luggage, safety protocols |
| Employer & Industry | Airlines, airports | Airlines, airports |
| Primary Focus | Customer service, assisting passengers, coordinating baggage | Handling and loading baggage, ensuring safety |
Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.
What are the key skills and qualifications needed to thrive as a Customer Service Ramp Agent, and why are they important?
To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.
Atlantic Aviation rating
7.3
Based on 60 frontline employees who took The Breakroom Quiz
19th of 53 rated aviation services
Job description
Why You’ll Love This Ramp Agent JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation? If so, this Ramp Agent position with Atlantic Aviation at SGJ in St. Augustine, FL may be perfect for you!
Pay: $17.50 / hour
Schedule: Requires availability for night shift, including overtime, weekends, holidays, and on-call duty
In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.
Build a career in aviation you are excited about and apply for the Ramp Agent job today!ResponsibilitiesRamp Agent Responsibilities
Pay: $17.50 / hour
Schedule: Requires availability for night shift, including overtime, weekends, holidays, and on-call duty
In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.
Build a career in aviation you are excited about and apply for the Ramp Agent job today!ResponsibilitiesRamp Agent Responsibilities
- Deliver and receive fuel to and from company tanks, vendor trucks, and aircraft.
- Operate all company ground support equipment as requested or required, including lavatory and water service carts, ground power unit, deice truck, etc.
- Perform ground marshalling using standard aviation signals.
- Perform customer service activities such as helping customers with aircraft scheduling and fueling.
- Assist with aircraft turning, loading, and unloading.
- Ensure all buildings and grounds are safe, clean, and organized.
- Conduct or assists with daily/weekly onsite safety inspections and audits of equipment and facility operations.
- Occasional travel may be required to support another Atlantic location.
- You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.
- High school diploma or GED certificate
- 18 years of age
- A valid state driver’s license
- Be comfortable and physically able to work in an environment with frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing.
- Be physically able to perform heavy lifting on a regular basis up to 50 lbs.
We maintain a drug-free workplace and perform pre-employment substance testing.
#airport #rampagent #St. Augustine
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