ZipRecruiter

Log In

1

Customer Service Ramp Agent Jobs in Florida (NOW HIRING)

Menzies Aviation

Ramp Agent FT

Melbourne, FL · On-site

$14/hr

As a member of the Menzies Aviation Ramp Agent Team, you will be responsible for loading and unloading cargo and baggage, as well as driving small commercial vehicles in a safe and timely manner. You ...

Swissport International AG

Ramp Agent

Pensacola, FL · On-site

$15/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Swissport International AG

Ramp Agent

Fort Myers, FL

$17/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Menzies Aviation

Part-Time Ramp Agent

Fort Lauderdale, FL · On-site

$17.80/hr

Part-Time Ramp Agent Job Category: Airport Operations Requisition Number: RAMPA019836 Location: Fort Lauderdale, FL | FLL Part-Time On-site Rate: $17.80 USD per hour Description Great News! Want to ...

Hhs

Ramp Agent

West Palm Beach, FL

$16.50/hr

... customer service functions, to support airlines effectively. Responsibilities * Ensure a safe work ... ramp area and backroom for upcoming flights, guide inbound aircraft into the ramp area of the ...

Triangle Services of Florida

Ramp Agent

Miami, FL · On-site

$21.91/hr

Job Details Responsible for providing outstanding customer service in aircraft loading and ... Responsible for maintaining safety and security on the ramp at all times. * Onload and offload ...

Swissport International AG

Ramp Agent

Orlando, FL

$16/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Inlandgroup

Ramp Agent AM TPA

Tampa, FL · On-site

$14.75 - $18/hr

As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...

Menzies Aviation

AS Ramp Agent

Miami, FL · On-site

$21.91/hr

Must have high school diploma, GED or six months prior ramp agent work experience * Must be able to pass all pre-employment testing, including a drug test * Capable of safely lifting up to 70 lbs ...

Unifi

Airport Ramp Agent - JAX Breeze PT

Jacksonville, FL · On-site

$14.25 - $17.50/hr

General information Job Title Airport Ramp Agent - JAX Breeze PT Date Wednesday, August 12, 2026 Entity Unifi Aviation, LLC State Florida City Jacksonville Base Pay Rate: $ 15.00 Full/Part Time ...

Swissport International AG

Ramp Agent

Pensacola, FL · On-site

$15/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Unifi

Airport Ramp Agent - JAX (DL) FT

Jacksonville, FL · On-site

$14.25 - $17.50/hr

General information Job Title Airport Ramp Agent - JAX (DL) FT Date Tuesday, May 5, 2026 Entity Unifi Aviation, LLC State Florida City Jacksonville Base Pay Rate: $ 15.00 Full/Part Time Full Time ...

Inlandgroup

Ramp Agent PM TPA

Tampa, FL · On-site

$14.75 - $18/hr

As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...

Menzies Aviation

Ramp Agent FT

Melbourne, FL · On-site

$14/hr

As a member of the Menzies Aviation Ramp Agent Team, you will be responsible for loading and unloading cargo and baggage, as well as driving small commercial vehicles in a safe and timely manner. You ...

previous page

Showing results 41-60

All JobsCustomer Service Ramp Agent JobsCustomer Service Ramp Agent Jobs in Florida

Customer Service Ramp Agent information

See Florida salary details

$7

$12

$15

How much do customer service ramp agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service ramp agent in Florida is $12.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $13.65 per hour, depending on experience, location, and employer.

What is a customer service ramp agent?

Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.

What are the key skills and qualifications needed to thrive as a customer service ramp agent?

To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.

What are some common challenges faced by customer service ramp agents and how can they be managed?

Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.

What is the difference between Customer Service Ramp Agent vs Baggage Handler?

AspectCustomer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport ramp, customer interaction, safety protocolsAirport ramp, handling luggage, safety protocols
Employer & IndustryAirlines, airportsAirlines, airports
Primary FocusCustomer service, assisting passengers, coordinating baggageHandling and loading baggage, ensuring safety

Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.

Is it hard to get hired as a customer service ramp agent?

Getting hired as a customer service ramp agent can be competitive, as airlines and logistics companies often seek candidates with good communication skills, physical stamina, and the ability to work in a fast-paced environment. Relevant certifications, such as safety or security training, and prior customer service experience can improve chances of employment. The hiring process typically involves interviews, background checks, and sometimes drug testing.
Customer Service Ramp Agent jobs near you
Infographic showing various Customer Service Ramp Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $25,967 per year, or $12.5 per hour.

Ramp Agent FT

Melbourne, FL • On-site

Menzies Aviation
Aviation • 10K+ employees
Learn more about Menzies Aviationexternal

$14/hr

Full-time

Re-posted 7 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

Job description

Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family!

As a member of the Menzies Aviation Ramp Agent Team, you will be responsible for loading and unloading cargo and baggage, as well as driving small commercial vehicles in a safe and timely manner. You will be required to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.

• Watch our Ramp Agent Video Here: https://www.youtube.com/watch?v=tXNYUIyQLJA

Key Responsibilities

  • Comfortably and continuously lift/move 70lbs of cargo and baggage on and off aircraft
  • Frequent bending, stretching, pushing, pulling, stacking, squatting, and kneeling in small confined locations
  • Operate motorized equipment
  • Transport (Drive) cargo and baggage between aircraft, airport terminals, and air cargo facilities
  • Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
  • Ensure safe and secure operations, in accordance with the highest possible standards of health, safety, security, and all government statutory requirements
  • Perform other duties as assigned

Qualifications

  • Must be 18 years of age or older
  • Possess valid US driver's license
  • Pass pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting 70lbs repetitively
  • Must be comfortable working in all weather conditions
  • Pass FBI background and obtain US Customs Seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior loading and unloading of heavy products or equipment (preferred)
  • Ability to perform basic math calculations
  • Ability to work at heights up to forty (40) feet

Knowledge, Skills, and Abilities

  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages, and high hydraulic/pneumatic pressures.  The employee is also frequently exposed to very loud noise levels, fumes or airborne particles, and hazardous substances, materials, or waste.  The employee occasionally works in high, precarious places.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear.

An employee may also engage in debris removal which involves lifting, bending, and stooping. The employee must frequently lift and/or move up to 25 lbs and occasionally lift and/or move up to 70 lbs.

What Menzies Aviation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply