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Customer Service Ramp Agent Jobs in Florida (NOW HIRING)

Ramp Agent AM TPA

Tampa, FL

$14.75 - $18/hr

As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...

Ramp Agent PM TPA

Tampa, FL · On-site

$14.75 - $18/hr

As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on ...

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Ramp Agent

Orlando, FL · On-site

$16.50/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Ramp Agent

Pensacola, FL · On-site

$15/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Ramp Agent

Fort Myers, FL · On-site

$17/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Ramp Agent

Miami, FL · On-site

$21.91/hr

Job Details Responsible for providing outstanding customer service in aircraft loading and ... Responsible for maintaining safety and security on the ramp at all times. * Onload and offload ...

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Ramp Agent

Miami, FL · On-site

$21.91/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Ramp Agent

Fort Lauderdale, FL · On-site

$20.13/hr

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Job Summary Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo ...

Ramp Lead Agent (OA)

Orlando, FL

$13.50 - $16.75/hr

Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass all pre-employment testing, including a drug test. * Must be able to proficiently speak, read, and ...

Airport Ramp Agent - GNV

Gainesville, FL · On-site

$14 - $17.25/hr

M. shift Requirements and Description Unifi has decades of experience in the aviation services ... customers, and partners. No experience is required . Paid training is provided for all new ...

Ramp Lead Agent PART TIME

Fort Lauderdale, FL · On-site

$15 - $18.50/hr

Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass all pre-employment testing, including a drug test. * Must be able to proficiently speak, read, and ...

Ramp Lead Agent (OA)

Orlando, FL · On-site

$13.50 - $16.75/hr

Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass all pre-employment testing, including a drug test. * Must be able to proficiently speak, read, and ...

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Showing results 1-20

Customer Service Ramp Agent information

See Florida salary details

$7

$12

$15

How much do customer service ramp agent jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service ramp agent in Florida is $12.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $13.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Service Ramp Agents and how can they be managed?

Customer Service Ramp Agents often work in fast-paced, outdoor environments where they must handle tight schedules, heavy luggage, and changing weather conditions. Managing these challenges requires strong communication skills, attention to safety protocols, and the ability to remain calm under pressure. Building good relationships with both passengers and team members can help resolve issues efficiently, while ongoing training ensures agents stay updated on safety and operational procedures.

What are Customer Service Ramp Agents?

Customer Service Ramp Agents are airport employees responsible for handling baggage, guiding aircraft to and from gates, loading and unloading cargo, and ensuring the safety of ground operations. They also provide customer service by assisting passengers with special needs, lost luggage, or boarding requirements. Ramp Agents work closely with flight crews and other ground staff to maintain efficient and safe airport operations. The role often involves physical labor, working outdoors, and following strict safety protocols.

What is the difference between Customer Service Ramp Agent vs Baggage Handler?

AspectCustomer Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, on-the-job training
Work EnvironmentAirport ramp, customer interaction, safety protocolsAirport ramp, handling luggage, safety protocols
Employer & IndustryAirlines, airportsAirlines, airports
Primary FocusCustomer service, assisting passengers, coordinating baggageHandling and loading baggage, ensuring safety

Customer Service Ramp Agents and Baggage Handlers both work on airport ramps and require similar certifications. The main difference is that Customer Service Ramp Agents focus on assisting passengers and coordinating baggage services, while Baggage Handlers primarily handle luggage loading and unloading. Both roles are essential for smooth airport operations and often overlap in work environment and employer industry.

What are the key skills and qualifications needed to thrive as a Customer Service Ramp Agent, and why are they important?

To thrive as a Customer Service Ramp Agent, you need strong communication skills, physical stamina, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline ground service equipment, baggage handling systems, and safety protocols is often required, along with training or certification in ramp operations. Excellent teamwork, problem-solving abilities, and a customer-oriented attitude help agents effectively manage stressful situations and deliver positive passenger experiences. These skills ensure efficient, safe ground operations and contribute to smooth airline workflows and customer satisfaction.
Infographic showing various Customer Service Ramp Agent job openings in Florida as of June 2026, with employment types broken down into 1% As Needed, 35% Full Time, 62% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $25,967 per year, or $12.5 per hour.

$14.75 - $18/hr

Part-time

Posted 7 days ago


Job description

Discover an exciting future at the Airport!

TYPE: Part - Time | SHIFT HOURS: Tuesday to Saturday 4:30 AM - 8:00 AM (until the work is done) | Some weekends will be required Guaranteed 3-hours shift.

Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.

Our employees receive the following, based on position and eligibility requirements:

Employee Engagement Program

Employee Assistance Program

Employee discounts

Competitive wages

Flexible schedule

Advancement opportunities

On the job training

$300 referral bonuses - unlimited

DailyPay

Position Overview:

As a Ramp Agent you will work as part of a team delivering safe and efficient aircraft services will providing highest level of customer service, keeping passenger and aircraft moving safely and on time.

Essential Duties and Responsibilities (Including but not limited to):

Properly and safely loads and unloads freight. Including build up and break down of cargo pallets and freight containers following guidelines;

Holds equipment certifications and operates equipment safely;

Obtains proper security documents for all shipments;

Verifies upon receipt from customer shipment pieces, weight, dimensions and airworthiness;

Verifies upon delivery to customer shipment pieces and airway bill numbers;

Required Skills and Experience:

High school diploma or equivalent preferred;

Maintain and treat all information as confidential;

Possess the tact to deal with all levels of employees and client representatives;

Must be able to read, write, understand and carry out instructions in English;

Must be able to verbally direct in English;

Successful completion of the SIDA airport badging or background check process required for this location;

A valid driver's license is preferred for this position.

Work Environment:

Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment;

Outdoor - prolonged periods of time standing with exposure to prevalent weather, dust, dirt, fuel, fumes and noise, in or around heavy equipment and moving vehicles.

Physical Demands:

Must be able to use hands to handle or feel objects, tools or controls; reach with hands and arms;

Must be able to speak and hear efficiently;

Able to lift, push, pull up to 75 pounds at times;

Ability to climb ladders of up to 15 feet in height;

Prolonged periods of sitting, standing, walking, bending, stooping, pushing and pulling.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group.