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Customer Service Professional Jobs in Oak Ridge, TN

TNBANK

Customer Service Representative

Oak Ridge, TN · On-site

$15/hr

We are seeking qualified Customer Service Representatives to join our team! You will be responsible ... and professional appearance • Proven sales track record, self-motivated, able to work with ...

TNBANK

Customer Service Representative

Oak Ridge, TN · On-site

$15/hr

Customer Service Representative Hot Job Oak Ridge Office - Oak Ridge, TN Overview Salary Range $15 ... and professional appearance • Proven sales track record, self-motivated, able to work with ...

Collabera

Customer Service Representative

Oak Ridge, TN

$15.25 - $20.75/hr

As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices ... Customer Service Representative Duration : 7 Months (could go beyond) Details: * There is an ...

TNBANK

Customer Service Representative

Oak Ridge, TN

$15/hr

We are seeking qualified Customer Service Representatives to join our team! You will be responsible ... and professional appearance • Proven sales track record, self-motivated, able to work with ...

Ritchie Bros.

Customer Service Representative

Knoxville, TN · On-site

$14.75 - $20/hr

Professional and clean appearance What Do IAA Customer Service Reps Do? * Provide a variety of customer support services through the mail, telephone, and direct personal contact * Process orders and ...

Travelers

Customer Service Associate

Knoxville, TN · On-site

$37K - $61K/yr

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Can you provide a superior customer experience while maintaining a high level of professionalism ...

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Customer Service Professional information

See Oak Ridge, TN salary details

$9

$16

$25

How much do customer service professional jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service professional in Oak Ridge, TN is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.45 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Oak Ridge, TN?

The most popular types of Customer Service jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Customer Service Professional jobs?

Cities near Oak Ridge, TN with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,779 per year, or $16.2 per hour.

Customer Service Representative

TNBANK

Oak Ridge, TN • On-site

$15/hr

Full-time

Re-posted 17 days ago

Job description

We are seeking qualified Customer Service Representatives to join our team! You will be responsible for giving an exceptional customer experience and cross selling products and services to help the bank grow and reach its goals and vision.
Responsibilities:
  • Responsible for handling confidential and sensitive matters
  • Provides customer service including the opening of new accounts and resolution of customer inquiries
  • Provides customers with information on deposit accounts, rates, service charges, restrictions, and other relevant account information
  • Responsible for following proper regulatory guidelines in the preparation of all paperwork for opening of all new account products offered within the Bank
  • Responsible for cross-selling other bank services and refers customers to other departments as appropriate
  • Knowledge of Bank Operations
  • Keeps informed of changes in bank services or procedures
  • Implements company policy pertaining to the cashing of checks and withdrawal of funds from accounts
  • Responsible for approval of cashing of checks and withdrawal of funds from accounts within the authority of the dollar amount approved for the position.
  • Responsible for handling a wide variety of customer problems either through direct personal action or referral to the proper department
  • Trains additional new accounts representatives
  • Performs Teller duties when necessary
  • Responsible for ensuring compliance with BSA/AML/OFAC policies, procedures, and processes as it pertains to the CSR role in the Bank.

Qualifications:
• Previous experience preferred
• Excellent communication skills, leadership skills, goal oriented and professional appearance
• Proven sales track record, self-motivated, able to work with minimal supervision
• Ability to build rapport with clients
• Strong analytical and mathematical skills
• Must have reliable transportation and able to work all 5 TNBANK locations
• High School Diploma or Equivalent
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer

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