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Customer Service Professional Jobs in Oak Ridge, TN

Food City

Customer Service Coordinator-1

Clinton, TN · On-site

$12.25 - $15.50/hr

Provide efficient and courteous service to customers at all times. * Provide training for new cashiers and courtesy clerks in all job related areas. * Give produce test to authorized cash register ...

Jim 'N Nick's

Guest Service Professional

Knoxville, TN · On-site

$11.25 - $13.50/hr

Do you love giving great customer service, serving your community and working with a team that feels like family? If so, a Front of the House position with Jim 'N Nick's is for YOU! No freezers, no ...

Jim 'N Nick's

Guest Service Professional

Knoxville, TN · On-site

$13 - $15.75/hr

Do you love giving great customer service, serving your community and working with a team that feels like family? If so, a Front of the House position with Jim 'N Nick's is for YOU! No freezers, no ...

KFC - Livingston K, LLC

Customer Service

Lenoir City, TN

$13.75 - $18.75/hr

Build a strong Foundation both professionally and personally with a career at KFC! We're looking ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

KFC - Livingston K, LLC

Customer Service

Loudon, TN

$14 - $19.25/hr

Build a strong Foundation both professionally and personally with a career at KFC! We're looking ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

Harper Collision

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative We are seeking a professional, friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. We are a ...

Harper Auto Wash

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative We are seeking a professional, friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. We are a ...

Harper Collision

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

We are seeking a professional, friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. We are a customer focused collision repair ...

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

Harper Collision

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

We are seeking a professional, friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. We are a customer focused collision repair ...

Domino's Pizza

Customer Service Rep

Rocky Top, TN · On-site

$14 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

Domino's Franchise

Customer Service Rep

Clinton, TN · On-site

$13 - $17.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Oak Ridge, TN

Customer Service Professional information

See Oak Ridge, TN salary details

$9

$16

$25

How much do customer service professional jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service professional in Oak Ridge, TN is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.45 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Oak Ridge, TN?

The most popular types of Customer Service jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Customer Service Professional jobs?

Cities near Oak Ridge, TN with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,779 per year, or $16.2 per hour.

Customer Service Coordinator-1

Food City

Clinton, TN • On-site

$12.25 - $15.50/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Food City rating

5.1

Company rating: 5.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

101st of 122 rated grocery stores

Job description

Essential Job Functions:
  • Provide efficient and courteous service to customers at all times.
  • Provide training for new cashiers and courtesy clerks in all job related areas.
  • Give produce test to authorized cash register operators on a weekly basis.
  • Assist in keeping checkout lines moving as fast as possible.
  • Assist cashiers in unloading the bottom of shopping carts.
  • Obtain change for cashiers as needed.
  • Approve checks.
  • Accountable for security of all safe combinations entrusted to you.
  • Maintain all proper paperwork.
  • Assist cashiers with voids.
  • Delegate cleaning duties to appropriate associates.
  • Approve customer refunds.
  • Regularly inspect cashier tills.
  • Other duties may be assigned as needed.

?Benefits of working for Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to 'run the best store in town.' Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

What Food City employees say

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