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Entry Level Customer Service Jobs in Oak Ridge, TN

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Entry Level Customer Service information

See Oak Ridge, TN salary details

$9

$17

$25

How much do entry level customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for entry level customer service in Oak Ridge, TN is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Oak Ridge, TN? The most popular types of Customer Service jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Entry Level Customer Service jobs? Cities near Oak Ridge, TN with the most Entry Level Customer Service job openings:
Infographic showing various Entry Level Customer Service job openings in Oak Ridge, TN as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,379 per year, or $18 per hour.

Customer Service Personnell

Knoxville Wholesale Furniture

Knoxville, TN

$15.25 - $20.75/hr

Full-time

Re-posted 10 days ago


Job description

We are seeking experienced customer service people that know and understand the importance of the customer service. We have entry level positions open however we are always looking for qualified candidates at all levels of our office operations. The qualified candidate must have a great work ethic and exhibit a positive attitude at all times. Our wage and salary opportunities are unlimited for the right candidates.

Company Description

Knoxville Wholesale Furniture is the largest furniture retailer in the mid-south. We have been voted best furniture store for 10 years in a row as well as one of the best places to work in Knoxville. We have amazing facilities, we are known for our culture our awesome leadership and our community giving!

If your interested in joining our family we would love to talk to you!


Knoxville Wholesale Furniture logo

About Knoxville Wholesale Furniture

Sourced by ZipRecruiter

Knoxville Wholesale Furniture has been family owned and locally operated since 1992, when Tim Harris decided to bring a new, unique kind of wholesale furniture store to Knoxville, Tennessee. With 2 furniture super stores and more than 220,000 square feet of furniture available at legendary low prices, we are able to offer East Tennessee more than sixty top name-brands including Vanguard, Bradington & Young, Hooker Furniture, Bernhardt, Sam Moore and Craftmaster. Knoxville Wholesale Furniture has been voted the best furniture store in Knoxville by CityView Magazine ten years in a row.

Industry

Furniture manufacturing

Company size

51 - 200 Employees

Headquarters location

Knoxville, TN, US