ZipRecruiter

Log In

2

Entry Level Customer Service Jobs in Oak Ridge, TN

DR Horton, Inc.

Customer Service Coordinator

Knoxville, TN · On-site

$17.25 - $22.50/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for a Customer Service Coordinator . The right candidate ...

DR Horton

Customer Service Coordinator

Knoxville, TN · On-site

$17.25 - $22.50/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Horton, Inc. is currently looking for a Customer Service Coordinator . The right candidate ...

next page

Showing results 1-20

All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Oak Ridge, TN

Entry Level Customer Service information

See Oak Ridge, TN salary details

$9

$17

$25

How much do entry level customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level customer service in Oak Ridge, TN is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Oak Ridge, TN?

The most popular types of Customer Service jobs in Oak Ridge, TN are:

What job categories do people searching Entry Level Customer Service jobs in Oak Ridge, TN look for?

The top searched job categories for Entry Level Customer Service jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Entry Level Customer Service jobs?

Cities near Oak Ridge, TN with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,379 per year, or $18 per hour.

WFH Entry Level Customer Service Rep

AO Globe Life

Knoxville, TN • On-site

$15.25 - $20.75/hr

Other

Posted 11 days ago

Job description

Graduating soon—or recently graduated? This is your opportunity to turn your education and people skills into a career that offers flexibility, growth, and purpose.

AO Globe Life is hiring Entry-Level Benefits Consultants to help individuals and families better understand their supplemental benefit options and protect what matters most. This fully remote opportunity is designed for new graduates who want to gain real-world experience in client relations, communication, and financial services while working in a supportive, mentorship-driven environment.

You will work with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through the enrollment process.

What You’ll Do

  • Connect with individuals who have expressed interest in learning about benefit programs

  • Schedule and conduct virtual consultations with clients via Zoom

  • Assess client needs and explain available coverage options in a clear, professional manner

  • Assist clients through the enrollment process and provide follow-up support

  • Maintain organized digital records of client interactions

  • Participate in weekly training sessions and professional development calls

  • Build communication, leadership, and client relationship skills

Why It’s a Great Fit for Recent Graduates

  • No prior industry experience required—training is provided

  • Mentorship from experienced leaders and team members

  • Hands-on experience that strengthens communication and leadership skills

  • 100% remote work environment with no commute

  • Opportunities for career growth and advancement based on performance

What We Offer

  • 100% remote role with flexible scheduling

  • Weekly pay via direct deposit

  • Warm leads provided — no cold calling or prospecting

  • Full training and licensing support

  • Monthly and quarterly performance bonuses

  • Clear advancement paths into leadership roles

  • Collaborative team culture with ongoing coaching and mentorship

  • Mission-driven work supporting working families nationwide

What We’re Looking For

  • Recent or upcoming college graduates

  • Strong communicators with a people-first mindset

  • Organized, self-motivated, and goal-oriented individuals

  • Willingness to learn, accept feedback, and grow professionally

  • Comfortable using Zoom and other digital tools in a remote environment

Requirements

  • Must be legally authorized to work in the United States

  • Reliable internet connection

  • Windows-based laptop or desktop computer with a functioning webcam

Ready to Launch Your Career?

If you’re looking for a remote opportunity where you can build meaningful skills, grow professionally, and make a positive impact, apply today to learn more about joining AO Globe Life.

Apply