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Customer Service Coordinator Jobs in Oak Ridge, TN

DR Horton, Inc.

Customer Service Coordinator

Knoxville, TN · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Responsibilities include the following. Other duties may ...

New

DR Horton

Customer Service Coordinator

Knoxville, TN · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Responsibilities include the following. Other duties may ...

New

Master Service Companies

Service Coordinator

Knoxville, TN · On-site

$18.75 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Do you enjoy coordinating schedules, assisting customers, and ensuring projects run smoothly? If so, Master Foundation & Crawl Space Repair wants you on our team! As a Service Coordinator , you will ...

MASTER SERVICE COMPANIES LLC

Service Coordinator

Knoxville, TN · On-site

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Coordinator - Customer Service & Project Scheduler Location: Knoxville, Tennessee Competitive Pay + Benefits Full-Time Monday-Friday Are you an organized, detail-oriented professional who ...

Master Services

Service Coordinator

Knoxville, TN

$16.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Coordinator - Customer Service & Project Scheduler Location: Knoxville, Tennessee Competitive Pay + Benefits Full-Time | Monday-Friday Are you an organized, detail-oriented professional who ...

Food City

Customer Service Coordinator-1

Clinton, TN · On-site

$12.25 - $15.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Provide efficient and courteous service to customers at all times. * Provide training for new cashiers and courtesy clerks in all job related areas. * Give produce test to authorized cash register ...

NHE

Resident Service Coordinator

Knoxville, TN

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service, communication, relationship-building, critical thinking, and independent decision ... Resident Service Coordinators are required to adhere and acknowledge documents below: - NHE ...

Nhe

Resident Service Coordinator

Knoxville, TN · On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service, communication, relationship-building, critical thinking, and independent decision ... Resident Service Coordinators are required to adhere and acknowledge documents below: - NHE ...

NHE, Inc.

Resident Service Coordinator

Knoxville, TN · On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service, communication, relationship-building, critical thinking, and independent decision ... Resident Service Coordinators are required to adhere and acknowledge documents below: - NHE ...

NHE, Inc.

Resident Service Coordinator

Knoxville, TN · On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service, communication, relationship-building, critical thinking, and independent decision ... Resident Service Coordinators are required to adhere and acknowledge documents below: - NHE ...

Nhe

Resident Service Coordinator at Harriman Gardens

Harriman, TN · On-site

$24.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It is essential that a Resident Service Coordinator demonstrates exemplary customer service and social service skills, as the Resident Service Coordinator is often the liaison between residents, the ...

Covenant Health (Tennessee)

SERVICE COORD

Knoxville, TN · On-site

Serves as liaison with medical staff and other customers. * Serves as expert, resource, and consultant for specialty area. * Coordinates maintenance of service equipment. * Maintains proficiency for ...

Covenant Health

SERVICE COORD

Knoxville, TN · On-site

$18.75 - $23.75/hr

Serves as liaison with medical staff and other customers. * Serves as expert, resource, and consultant for specialty area. * Coordinates maintenance of service equipment. * Maintains proficiency for ...

Banfield Pet Hospital

Client Service Coordinator

Knoxville, TN · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from the ... Customer Focus * Peer Relationships * Integrity & Trust * Action Oriented * Listening * Functional

Covenant Health

SERVICE COORD

Knoxville, TN · On-site

$18.75 - $23.75/hr

Serves as liaison with medical staff and other customers. * Serves as expert, resource, and consultant for specialty area. * Coordinates maintenance of service equipment. * Maintains proficiency for ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Oak Ridge, TN

Customer Service Coordinator information

See Oak Ridge, TN salary details

$11

$19

$26

How much do customer service coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service coordinator in Oak Ridge, TN is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.59 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Oak Ridge, TN?

The most popular types of Customer Service jobs in Oak Ridge, TN are:

What job categories do people searching Customer Service Coordinator jobs in Oak Ridge, TN look for?

The top searched job categories for Customer Service Coordinator jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Customer Service Coordinator jobs?

Cities near Oak Ridge, TN with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,315 per year, or $19.4 per hour.

Customer Service Coordinator

DR Horton, Inc.

Knoxville, TN • On-site

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Customer Service Coordinator. The right candidate's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is achieved by scheduling subcontractors to make repairs. The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Receive and confirm receipt of homeowner requests
  • Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments
  • Evaluate homeowner repair issues to determine if they are warrantable items
  • Communicates effectively to homeowner if repair issue is deemed not warrantable
  • Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Schedule and manage subcontractors to make designated warranty repairs
  • Certifies warranty work is completed within contractor obligations
  • Follow up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Develops and maintains good rapport with subcontractors and homeowners
  • Execute policies to ensure compliance with quality standards

Required Qualifications
  • High School Diploma or GED
  • 6 months to 1 year related experience
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 15 pounds

Preferred Qualifications
  • Previous customer service experience
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to provide a systematic approach in carrying out assignments

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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