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Customer Service Operations Manager Jobs in Oklahoma

Anchor Glass Container

Operations Manager

Jenks, OK · On-site

Job Title Operations Manager About Us: Anchor Glass Container LLC, headquartered in Tampa, Florida ... customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service ...

Anchor Glass Container

Operations Manager

Henryetta, OK · On-site

Job Title Operations Manager About Us: Anchor Glass Container LLC, headquartered in Tampa, Florida ... customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service ...

Anchor Glass Container

Operations Manager

Tulsa, OK · On-site

Job Title Operations Manager About Us: Anchor Glass Container LLC, headquartered in Tampa, Florida ... customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service ...

Anchor Glass Container

Operations Manager

Muskogee, OK · On-site

Job Title Operations Manager About Us: Anchor Glass Container LLC, headquartered in Tampa, Florida ... customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service ...

POOLCORP

Operations Manager

Oklahoma City, OK

... our customers with pride and professionalism. Our network includes SCP Distributors, SCP ... Consults with regional buyers and/or vendors to obtain product or service information such as price ...

NOV, Inc.

Sr. Operations Manager

Yukon, OK · On-site

The Senior Operations Manager collaborates closely with Sales, Product Management, Engineering, Service Delivery, and Customer Success teams to align operational capabilities with customer ...

NOV, Inc.

Sr. Operations Manager

Yukon, OK · Remote

The Senior Operations Manager collaborates closely with Sales, Product Management, Engineering, Service Delivery, and Customer Success teams to align operational capabilities with customer ...

Camping World Holdings, Inc.

Operations Manager

Tulsa, OK · On-site

$60K - $90K/yr

Camping World is seeking an Operations Manager for our growing team. What You'll Do: * Maximizes ... Provides "cradle to grave" customer service * May answer phones and provide assistance * Maintains ...

Raising Cane's

Operations Manager

Oklahoma City, OK · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Tulsa, OK · On-site

$21.50/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Camping World

Operations Manager

Tulsa, OK

$60K - $90K/yr

Camping World is seeking an Operations Manager for our growing team. What You'll Do: * Maximizes ... Provides "cradle to grave" customer service * May answer phones and provide assistance * Maintains ...

Raising Cane's

Operations Manager

Tulsa, OK

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Oklahoma City, OK · On-site

$21.50/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Tulsa, OK · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Oklahoma City, OK

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

Raising Cane's

Operations Manager

Oklahoma City, OK · On-site

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Provides exemplary customer service * Utilizes reward and recognition program for the Crewmembers ...

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Showing results 41-60

All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Oklahoma

Customer Service Operations Manager information

See Oklahoma salary details

$41.1K

$114.2K

$125.1K

How much do customer service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer service operations manager in Oklahoma is $114,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,700.00 and $123,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.
What are the most commonly searched types of Customer Service Operations jobs in Oklahoma? The most popular types of Customer Service Operations jobs in Oklahoma are:
What cities in Oklahoma are hiring for Customer Service Operations Manager jobs? Cities in Oklahoma with the most Customer Service Operations Manager job openings:
Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $114,196 per year, or $54.9 per hour.

Operations Manager

Anchor Glass Container

Jenks, OK • On-site

Full-time

Re-posted 8 days ago

Job description

Job Title

Operations Manager

About Us:

Anchor Glass Container LLC, headquartered in Tampa, Florida, is a leading North American manufacturer of premium glass containers with five, strategically located production facilities throughout the US. Founded in 1983, Anchor serves many of the most iconic and recognizable consumer packaging brands in the beer, beverage, spirits and food industries. Anchor Glass Container LLC strives to exceed customer expectations through unrelenting attention to detail. What we do goes beyond glass making. We find incredible meaning in all the small things that create enriching experiences for customers and consumers alike. Everything we do - creating, customizing, shipping, collaborating - we do with the customer's best interests in mind. Each solution is the result of a thousand-and-one details coming together in brilliant succession, thanks to our team of experts that do whatever it takes to make life easier and more enjoyable for our customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service all of your glass packaging needs, without the complexity and bureaucracy associated with larger suppliers. Excellence is in the details!

Anchor Glass in an Equal Opportunity Employer

Job Summary

Oversees 24/7 operations of plant production. Ensures all required quality and regulatory standards are met. Assists in developing processes for maximizing safety, quality, productivity and stewardship. Assists in developing major goals to support broad functional objectives. Working in and promoting an environment that operates on the following principles:
Critical strategic objectives are associated with breakthrough and/or disruptive market opportunities.
A dedicated organization model, based on entrepreneurial spirit and approach.
A strong sense of urgency; driven by the vital importance of "Just in Time"
Teams are empowered with high level of autonomy within this framework.

MAIN POSITION RESPONSIBILITIES:

  • Foster a team environment of strong communication, collaboration, and a willingness to challenge the status quo.
  • Provides leadership for employee relations through effective communications, coaching, training, and development to accomplish the company goals and objectives.
  • Foster a culture that includes an open, high trust, learning environment.
  • Drive overall plant operations which may include finance, manufacturing, manufacturing engineering, materials, quality assurance/control, human resources, and information systems.
  • Assist in developing a culture of high trust, clear metrics, leading indicators, ownership, and accountability.
  • Assist with aligning objectives within each function to achieve the business strategic goals.; including safety, quality, reliability, productivity, and people development.
  • Observe 24/7- daily operations to ensure facility performance is aligned to and achieves business objectives in the areas of safety, quality, productivity, and people development.
  • In conjunction with General Manager, coordinate plant activities through the planning with departmental managers to ensure the manufacturing objectives are accomplished and contribute to the overall success and instill a culture of accountability to perform against these objectives.
  • Understand and ensure all regulatory compliance standards are met.
  • Ensure technical objectives are met and any roadblocks or issues are quickly resolved.
  • This role will lead between 20-30 employees (Salary), strategic partners, and suppliers.

EMPLOYEE QUALIFICATIONS:

  • EMPLOYEE QUALIFICATIONS:

  • Bachelor's degree in Engineering or Manufacturing equivalent.
  • Manufacturing experience of 7 plus years with 5 years operations leadership.
  • Experience in change management, process improvement and optimization.
  • Ability to lead in a way that builds trust with a passion to grow and develop self and others.
  • Ability to effectively communicate at all levels - from shop floor to executive leadership.
  • Willing to be accessible 24/7 and holidays to support facility as needed

  • LEADERSHIP ATTRIBUTES:

  • High drive and commitment to meet all success criteria
  • Willingness to challenge the status quo (think-outside-the-box on various solutions)
  • Hold Yourself and Others Accountable
  • Willingness to work under uncertain and dynamic conditions, yet provide stability to the team
  • Roll-up-the-sleeves attitude - willing to take on any task if needed, not matter how big or small
  • Strong ability to build trust and build a strong team environment

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