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Customer Service Operations Manager Jobs in Elmer, OK

Balfour Beatty

Assistant Operations Manager

Altus, OK · On-site

Monitors Customer Service Scores and implements action plans to resolve reported issues. * Daily ... operations or another customer service-oriented environment * Strong people management and ...

Walgreens

Customer Service Associate - Temporary

Altus, OK

$12.75 - $17.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Walgreens

Customer Service Associate - Temporary

Altus, OK · On-site

$12.75 - $17.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Walgreens

Customer Service Associate - Temporary

Altus, OK · On-site

$15 - $17.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

All America Bank

CSR/TELLER

Snyder, OK · On-site

$14.50 - $18.75/hr

Customer Service Representative / Teller We are seeking a friendly and detail-oriented Customer ... operations of our branch. If you enjoy working with people and have a passion for financial ...

Family Dollar

Customer Service Associate I

Electra, TX · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Altus, OK · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Altus, OK · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Electra, TX · On-site

$13.50 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Quanah, TX · On-site

$12.50 - $17.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Altus, OK · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Altus, OK · On-site

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Electra, TX · On-site

$13.50 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Frederick, OK · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Frederick, OK · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Snyder, OK · On-site

$13.50 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Vernon, TX · On-site

$11.50 - $15.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Altus, OK · On-site

$12.75 - $17.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate I

Quanah, TX · On-site

$12.50 - $17.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Elmer, OK

Customer Service Operations Manager information

See Elmer, OK salary details

$39.6K

$110K

$120.6K

How much do customer service operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer service operations manager in Elmer, OK is $110,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,200.00 and $119,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.
What cities near Elmer, OK are hiring for Customer Service Operations Manager jobs? Cities near Elmer, OK with the most Customer Service Operations Manager job openings:
Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Elmer, OK as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $110,045 per year, or $52.9 per hour.

Assistant Operations Manager

Balfour Beatty

Altus, OK • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Balfour Beatty US rating

6.8

Company rating: 6.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

58th of 80 rated construction

Job description

Who We Are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.
Our Benefits:
  • Discretionary bonuses
  • Medical and Dental Insurance 1st of the month following employment
  • Health, Flexible Spending and Dependent Care Accounts
  • Company paid life insurance
  • 401K plan with employer matching
  • Robust PTO to include, sick, floating holidays, vacation, and personal days
  • 2 Volunteer Days per year
  • Company paid short-term and long- term disability, parental leave.
  • And more!

About the role
This position is responsible for aiding the Operations Director and site team in achieving highest levels of exceptional living, customer service and financial performance metrics of the installation and is expected, in the absence of the Operations Director, to perform their duties.
What you'll be doing
  • Responsible for achieving budgeted occupancy, implementing marketing strategy, and preparing market reports. Oversee leasing/prospect management in accordance with our company Exceptional Living policy and management of fair market rent leases
  • Responsible for Purchase Order Review, Invoice Processing, and related vendor communications. Assists Residential Operations Director with monthly/quarterly/annual financial reports. Oversees rent and delinquency collections to include renewals, setting fair market rent, and appropriate resident notices. Manages MAC Allotments and Yardi database to ensure correct financial information for each resident. Completes Move-In and Move-Out Deposit Accounting and posting of related charges as required.
  • Maintains knowledge of legal documents and Polices & Procedures. Maintains ongoing communication and collaboration with military housing office on resolutions for escalated resident issues and other housing related items. Manages partner COM expectations.
  • Ensures the highest level of resident experience and satisfaction through responsive, consistent, positive, and professional interactions with both employees and residents. Monitors Customer Service Scores and implements action plans to resolve reported issues.
  • Daily engagement with Facilities Management team to provide support and collaborate on resident issues and develop solutions. Provide assistance and feedback when developing scopes of work based on resident and property needs.
  • Review team member work performance for accurate and timely completion. Maintains knowledge of legal documents and company policies and procedures and ensures team compliance. Confirms property inspections are completed on a regular basis to identify any deficiencies or issues that need to be addressed. Oversees pre-inspections on move-ins to ensure homes ready for occupancy, as well as move-out inspections using company software. Manage and conduct on-site audits in software system to ensure compliance with company policy
  • Participates in the interviewing, hiring, and onboarding of new team members. Trains team on policies and procedures, ensuring accountability and coaching for success. Maintain promotion pipeline and develop team members to achieve professional growth and goals. Review team member work performance for accurate and timely completion

Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs. Work is performed in an office environment as well as at multiple residential sites. Employee frequently interacts directly with community management and other staff members during the workday.
Who we're looking for
  • High School diploma or GED required. Associate's or Bachelor's degree is preferred
  • Minimum of two (2) years of experience in property management, hospitality/resort industry, leasing operations or another customer service-oriented environment
  • Strong people management and leadership skills
  • Solid interpersonal, customer relations and communication skills
  • Experience in Microsoft Office - Outlook, Word Excel
  • Possession of a valid state issued Driver's License and safe driving record are required.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
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