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Customer Service Operations Associate Jobs in Charleston, SC

Lifestylecommunities

Operations Associate

Charleston, SC · On-site

Operations Associate Location : Columbus, OH, Nashville, TN, Charleston, SC Department : Lifestyle ... Previous work experience in residential property management, administrative, or customer service is ...

Big Lots

Customer Service Associate

Summerville, SC

$13 - $18/hr

Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Moncks Corner, SC

$12.75 - $17.50/hr

Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

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How much do customer service operations associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service operations associate in Charleston, SC is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
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Operations Associate

Operations Associate

Lifestylecommunities

Charleston, SC • On-site

Full-time

Posted 8 days ago

Job description

Job Description:

Job Title: Operations Associate

Location: Columbus, OH, Nashville, TN, Charleston, SC

Department: Lifestyle Property Management

Job Description: Full Time

The Team You Will Join:

At the heart of LC is our vision to create community. Lifestyle Communities (LC) Home team does just that. You'll join a dynamic team committed to activating the company's purpose each day by building meaningful connections and putting our customers first. You'll push past the status quo to provide an experience that's unmistakably LC.

The Difference You Will Make:

Under the immediate supervision of the Director of Operations, the Operations Associate is responsible for all aspects of business operations management within property management.

Who You Are:

  • Provide support to Operations Manager with short and long-term strategic projects

  • Support on-site leasing teams with leasing system tech support items and one-off requests, as approved by leadership

  • Support as an alternate main point of home office contact for leasing operations

  • Drafting of communications as needed

  • Help administer and update the leasing operations systems

  • Support leadership with operational training initiatives for site teams

  • Help research and prepare presentations to support new initiatives & strategies

  • Review, edit, and distribute SOP documentation to all pertinent team members;

  • Schedule team-wide meetings and training as needed

  • Work collaboratively with IT, Marketing, Finance, HR, Legal, & Development teams on cross-functional projects and initiatives

  • Update & maintain all portfolio-wide electronic documents in the leasing operations system

  • Work with outside vendors on leasing-focused accounts & projects

  • Completes other tasks as directed and assigned.

What You'll Bring:

  • Bachelor's degree in business or related discipline preferred but high school degree or equivalent is required.

  • Previous work experience in residential property management, administrative, or customer service is preferred.

  • Ability to learn fair housing regulations required.

  • Strong analytical and problem-solving skills.

  • Strong attention to detail.

  • Time management skills.

  • Ability to follow written and verbal instructions and to work independently.

  • Familiarity with technology systems and concepts, including, but not limited to MS Word, MS Excel, MS PowerPoint, and Google Suites.

  • Demonstrated aptitude for learning new technologies.

  • Ability to manage multiple, concurrent projects.

BRG123

Lifestyle Communities (LC) is an Equal Opportunity Employer.

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