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Customer Service Operations Associate Jobs in North Charleston, SC

MUSC

Courier Operations Associate I-2

Charleston, SC · On-site

Summary The Courier Operations Associate I reports to the Courier Operations Program Coordinator ... in customer service work. 6 months minimum courier and/or dispatch experience preferred.

MUSC

Courier Operations Associate I-1

Charleston, SC · On-site

Summary The Courier Operations Associate I reports to the Courier Operations Program Coordinator ... in customer service work. 6 months minimum courier and/or dispatch experience preferred.

Big Lots

Customer Service Associate

Goose Creek, SC · On-site

$13.25 - $18.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

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Customer Service Operations Associate information

See North Charleston, SC salary details

$9

$24

$48

How much do customer service operations associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service operations associate in North Charleston, SC is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.15 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in North Charleston, SC look for?

The top searched job categories for Customer Service Operations Associate jobs in North Charleston, SC are:

What cities near North Charleston, SC are hiring for Customer Service Operations Associate jobs?

Cities near North Charleston, SC with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in North Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,015 per year, or $24.5 per hour.

Courier Operations Associate I-1

Charleston, SC • On-site

Medical University of South Carolina
See more jobs at Medical University of South Carolinaexternal

Full-time

Re-posted 10 days ago

Job description

Job Description Summary

The Courier Operations Associate I reports to the Courier Operations Program Coordinator. Under general supervision, the Courier Operations Associate is responsible for courier transport and transport documentation for the MUHA Courier Operations Department. This role is the front line of communication and interaction with the department's internal and external customers.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000503 CHS - Logistics Support (CHS)

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Work Shift

Job Description

The Courier Operations Associate I reports to the Courier Operations Program Coordinator. Under general supervision, the Courier Operations Associate is responsible for courier transport and transport documentation for the MUHA Courier Operations Department. This role is the front line of communication and interaction with the department's internal and external customers.

Additional Job Description

Minimum Requirements: High school diploma or equivalent (GED) required, and a minimum of 1 year of experience in customer service work. 6 months minimum courier and/or dispatch experience preferred. Credentials: Valid South Carolina driver's license in good standing is required at time of employment and must be maintained.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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