Pleaselist 4 - 5 main tasks & responsibilities * Task1 * Task 2 * ...
Pleaselist 4 - 5 main tasks & responsibilities * Task1 * Task 2 * ...
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Quick apply
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Quick apply
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
As a customer service manager with Liliana Reyes Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to ...
As a customer service manager with Liliana Reyes Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to ...
Service Manager
Fairfield, NJ · On-site
$100K - $115K/yr
Your primary duties will include managing the service team, ensuring efficient workflow, maintaining high levels of customer satisfaction, and driving performance across key metrics. Responsibilities:
Service Manager
Fairfield, NJ · On-site
$100K - $115K/yr
Your primary duties will include managing the service team, ensuring efficient workflow, maintaining high levels of customer satisfaction, and driving performance across key metrics. Responsibilities:
Service Manager
Newark, NJ · On-site
Respond to operational, employee, and customer issues promptly and efficiently. * Review and process all invoices accurately and timely. * Develop and manage service inventory policies, levels, and ...
Quick apply
Service Manager
Newark, NJ · On-site
Respond to operational, employee, and customer issues promptly and efficiently. * Review and process all invoices accurately and timely. * Develop and manage service inventory policies, levels, and ...
Service Manager
Newark, NJ · On-site
Respond to operational, employee, and customer issues promptly and efficiently. * Review and process all invoices accurately and timely. * Develop and manage service inventory policies, levels, and ...
Service Manager
Newark, NJ · On-site
Respond to operational, employee, and customer issues promptly and efficiently. * Review and process all invoices accurately and timely. * Develop and manage service inventory policies, levels, and ...
Service Manager
Fairfield, NJ · On-site
Our customers aren't just businesses; they're change-makers, innovators, and visionaries in their ... Service Management: * Provide exceptional support to both internal and external customers.
Service Manager
Fairfield, NJ · On-site
Our customers aren't just businesses; they're change-makers, innovators, and visionaries in their ... Service Management: * Provide exceptional support to both internal and external customers.
Service Manager
Brooklyn, NY · On-site
$60K - $65K/yr
Handle customer complaints or concerns regarding services, products, or personnel quickly and ... Manage time cards, time off requests of branch personnel * Speak with customers about inspections ...
Quick apply
Service Manager
Brooklyn, NY · On-site
$60K - $65K/yr
Handle customer complaints or concerns regarding services, products, or personnel quickly and ... Manage time cards, time off requests of branch personnel * Speak with customers about inspections ...
Service Manager
New York, NY · On-site
$27.60 - $42.55/hr
You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, while also ... You'll Come With 3+ years of Retail Management or Store Operations experience at an Off Price, Big ...
Service Manager
New York, NY · On-site
$27.60 - $42.55/hr
You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, while also ... You'll Come With 3+ years of Retail Management or Store Operations experience at an Off Price, Big ...
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
Service Manager
New York, NY · On-site
$27.60 - $42.55/hr
Ensure team delivers excellent customer service while demonstrating a high degree of professionalism. You'll Come With 3+ years of Retail Management and Operations experience at an Off Price, Big Box ...
Service Manager
New York, NY · On-site
$27.60 - $42.55/hr
Ensure team delivers excellent customer service while demonstrating a high degree of professionalism. You'll Come With 3+ years of Retail Management and Operations experience at an Off Price, Big Box ...
Service Manager
Newark, NJ · On-site
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
Service Manager
Newark, NJ · On-site
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
Service Manager
Brooklyn, NY · On-site
$85K/yr
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
Service Manager
Brooklyn, NY · On-site
$85K/yr
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
Service Manager
Brookdale, NJ · On-site
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Service Manager
Brookdale, NJ · On-site
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Service Manager
$70K - $80K/yr
At Veselka, Managers are knowledgeable and friendly, operate in a quick and efficient manner with a ... and customer service; ● Assisting with filling out the daily ordering sheet from Veselka ...
Quick apply
Service Manager
$70K - $80K/yr
At Veselka, Managers are knowledgeable and friendly, operate in a quick and efficient manner with a ... and customer service; ● Assisting with filling out the daily ordering sheet from Veselka ...
Service Manager
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Service Manager
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Service Manager
Newark, NJ · On-site
$75K - $90K/yr
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
Service Manager
Newark, NJ · On-site
$75K - $90K/yr
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
At Veselka, Managers are knowledgeable and friendly, operate in a quick and efficient manner with a ... and customer service; ● Assisting with filling out the daily ordering sheet from Veselka ...
At Veselka, Managers are knowledgeable and friendly, operate in a quick and efficient manner with a ... and customer service; ● Assisting with filling out the daily ordering sheet from Veselka ...
Customer Service Manager information
See Ridgewood, NJ salary details
$24.8K - $31.8K
5% of jobs
$31.8K - $38.9K
14% of jobs
$41.6K is the 25th percentile. Wages below this are outliers.
$38.9K - $45.9K
16% of jobs
The median wage is $52.3K / yr.
$45.9K - $52.9K
17% of jobs
$52.9K - $60K
12% of jobs
$60K - $67K
9% of jobs
$68.6K is the 75th percentile. Wages above this are outliers.
$67K - $74K
11% of jobs
$74K - $81.1K
6% of jobs
$81.1K - $88.1K
5% of jobs
$88.1K - $95.2K
2% of jobs
$95.2K - $102.2K
3% of jobs
$24.8K
$58.7K
$102.2K
How much do customer service manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for customer service manager in Ridgewood, NJ is $58,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $70,800.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Ridgewood, NJ? The most popular types of Customer Service jobs in Ridgewood, NJ are:
What job categories do people searching Customer Service Manager jobs in Ridgewood, NJ look for? The top searched job categories for Customer Service Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Customer Service Manager jobs? Cities near Ridgewood, NJ with the most Customer Service Manager job openings:
