Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Quick apply
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Customer Service - Self Storage Manager
Reno, NV · On-site
$16/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Quick apply
Customer Service - Self Storage Manager
Reno, NV · On-site
$16/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Quick apply
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Quick apply
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Experience : Successful candidates come from a variety of customer service centered sales ...
Service Manager
Reno, NV · On-site
Develop and maintain the best possible relationship between the customer and the service operation ... Ability to manage people and resources effectively. * Strong customer service skills. * Strong ...
Service Manager
Reno, NV · On-site
Develop and maintain the best possible relationship between the customer and the service operation ... Ability to manage people and resources effectively. * Strong customer service skills. * Strong ...
Service Manager
Reno, NV · On-site
$76K - $103K/yr
Develop and maintain the best possible relationship between the customer and the service operation ... Ability to manage people and resources effectively. * Strong customer service skills. * Strong ...
Service Manager
Reno, NV · On-site
$76K - $103K/yr
Develop and maintain the best possible relationship between the customer and the service operation ... Ability to manage people and resources effectively. * Strong customer service skills. * Strong ...
Customer Service Representative
Reno, NV · On-site
$15/hr
Customer Service Representatives Full Time availability - Reno, NV Now accepting applications until July 30, 2026 Why Join Us? Do you love helping people? Thrive in fast-paced environments? Want to ...
Customer Service Representative
Reno, NV · On-site
$15/hr
Customer Service Representatives Full Time availability - Reno, NV Now accepting applications until July 30, 2026 Why Join Us? Do you love helping people? Thrive in fast-paced environments? Want to ...
Service Manager
Reno, NV · On-site
$31 - $33/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
New
Quick apply
Service Manager
Reno, NV · On-site
$31 - $33/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
New
Service Manager
Sparks, NV · On-site
$73K - $75K/yr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Service Manager
Sparks, NV · On-site
$73K - $75K/yr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Service Manager
$31 - $33/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
New
Service Manager
$31 - $33/hr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
New
Service Manager
Sparks, NV · On-site
$73K - $75K/yr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Service Manager
Sparks, NV · On-site
$73K - $75K/yr
What You'll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical ...
Assistant Service Manager
Sparks, NV · On-site
$25 - $27/hr
Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Location - Silver ...
Assistant Service Manager
Sparks, NV · On-site
$25 - $27/hr
Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Location - Silver ...
Manager, Customer Experience
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... The Manager, Customer Experience at Stord plays a crucial role in leading the customer experience ...
Manager, Customer Experience
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... The Manager, Customer Experience at Stord plays a crucial role in leading the customer experience ...
Assistant Service Manager
Sparks, NV · On-site
$25 - $27/hr
Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Location - Silver ...
Assistant Service Manager
Sparks, NV · On-site
$25 - $27/hr
Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Location - Silver ...
Manager, Customer Experience
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... The Manager, Customer Experience at Stord plays a crucial role in leading the customer experience ...
Manager, Customer Experience
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... The Manager, Customer Experience at Stord plays a crucial role in leading the customer experience ...
Assistant Service Manager
Sparks, NV · On-site
$25 - $27/hr
Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Location - Silver ...
Quick apply
Assistant Service Manager
Sparks, NV · On-site
$25 - $27/hr
Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service driven team members. With growth comes advancement opportunities! Location - Silver ...
Customer Experience Manager
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...
Customer Experience Manager
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...
Customer Experience Manager
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...
Customer Experience Manager
Reno, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...
SERVICE MANAGER - HARLEY DAVIDSON
Carson City, NV · On-site
$60K - $75K/yr
The Service Manager plays a crucial role in ensuring the smooth operation of the service department, focusing on delivering exceptional customer satisfaction and maintaining high standards of service ...
Quick apply
SERVICE MANAGER - HARLEY DAVIDSON
Carson City, NV · On-site
$60K - $75K/yr
The Service Manager plays a crucial role in ensuring the smooth operation of the service department, focusing on delivering exceptional customer satisfaction and maintaining high standards of service ...
Customer Service Manager information
See Reno, NV salary details
$24.4K - $31.4K
5% of jobs
$31.4K - $38.3K
14% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$38.3K - $45.2K
16% of jobs
The median wage is $51.5K / yr.
$45.2K - $52.2K
17% of jobs
$52.2K - $59.1K
12% of jobs
$59.1K - $66K
9% of jobs
$67.6K is the 75th percentile. Wages above this are outliers.
$66K - $73K
11% of jobs
$73K - $79.9K
6% of jobs
$79.9K - $86.8K
5% of jobs
$86.8K - $93.8K
2% of jobs
$93.8K - $100.7K
3% of jobs
$24.4K
$57.8K
$100.7K
How much do customer service manager jobs pay per year?
As of Aug 12, 2026, the average yearly pay for customer service manager in Reno, NV is $57,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Reno, NV? The most popular types of Customer Service jobs in Reno, NV are:
What are popular job titles related to Customer Service Manager jobs in Reno, NV? For Customer Service Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Reno, NV look for? The top searched job categories for Customer Service Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Customer Service Manager jobs? Cities near Reno, NV with the most Customer Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Public Storage rating
6.9
Based on 56 frontline employees who took The Breakroom Quiz
5th of 29 rated removal and storage companies
Job description
Company Description
Additional Information
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $16.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
- Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
- Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
What Public Storage employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Public Storage
Sourced by ZipRecruiter
Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.
Industry
Warehousing and storage
Company size
5,001 - 10,000 Employees
Headquarters location
Glendale, CA, US
Year founded
1972