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Customer Service Manager Jobs in Port Richey, FL

Popeyes

Service Manager

Tampa, FL · On-site

$16 - $18/hr

You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to ...

XBP ASIA

Customer Service Associate

Tampa, FL · On-site

$17 - $21/hr

Manage all inbound and outbound mail operations in compliance with client and carrier policies ... Customer Service: 2 year (Preferred)Experience as a Site Representative and/or a minimum of 2 plus ...

PGA TOUR Superstore

Customer Service Associate

Tampa, FL · On-site

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

PGA TOUR Superstore

Customer Service Associate

Tampa, FL · On-site

$13.75 - $19/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

PGA TOUR Superstore

Customer Service Associate

Tampa, FL

$13.75 - $19/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

Real Floors

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Customer Service Manager LOCATION: 8106 Krauss Blvd, Suite 104, Tampa, FL 33619 JOB TYPE: Full-Time | Monday-Friday | 8:30AM-5:30PM COMPANY OVERVIEW: Real Floors, Inc. has been recognized as a Top ...

Bubba's 33

Service Manager

Wesley Chapel, FL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Wesley Chapel, FL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Robert Half

Customer Service

Tampa, FL · On-site

$18 - $20/hr

Manage a steady volume of inbound service interactions while maintaining professionalism and service quality * Document customer cases and order activity using platforms such as Salesforce and AS400

Hello Sunshine Travels

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Comfortable working remotely and managing multiple clients at once. * Proficient in using online ...

Elevator Services Group

Fleet Service Manager

Clearwater, FL · On-site

$60K - $80K/yr

Position Description The Fleet Service Manager is responsible for managing all functions within the ... Exceptional customer service, communication, and organizational skills are required * A high school ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Port Richey, FL

Customer Service Manager information

See Port Richey, FL salary details

$21.7K

$51.4K

$89.5K

How much do customer service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer service manager in Port Richey, FL is $51,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,100.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Port Richey, FL?

The most popular types of Customer Service jobs in Port Richey, FL are:

What job categories do people searching Customer Service Manager jobs in Port Richey, FL look for?

The top searched job categories for Customer Service Manager jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Customer Service Manager jobs?

Cities near Port Richey, FL with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,418 per year, or $24.7 per hour.

Service Manager

Tampa, FL • On-site

Popeyes
Food Services and Drinking Places • 10K+ employees
Learn more about Popeyesexternal

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Train and execute service procedures, including Cajun Hospitality, TIP-TOP, suggestive selling, and service basics.

  • Manage daily operational tasks such as handling guest complaints, completing service tracker, and ensuring cleanliness and organization of dining and drive-thru areas.

  • Coordinate administrative duties including scheduling, forecasting sales, ordering supplies, onboarding new team members, and tracking team progress.

Popeyes rating

4.3

Company rating: 4.3 out of 10

Based on 408 frontline employees who took The Breakroom Quiz

Job description

Pulse is seeking a Service Manager to join our team! You will be responsible for providing customers with a

memorable dining experience. The Service Manager is passionate about providing Guests with the best

experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized

by the opportunity to learn, grow, and explore your career potential.

Essential Duties and Responsibilities:

Training and Execution

• Cajun Hospitality/ TIP-TOP

• Suggestive Selling

• Service Basics

• H.E.A.R.T.

• Manage Alerts

• Drive Thru service with speed initiatives

• Cross-training of team members and PA completions

• Echo communication from Service Team to Production Team

• LTO training of procedures and follow-up of the execution

• Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA)

• 5-day New Hire Training plan executed, schedule NH and cross training

• Developing a Pros Team or crew trainers

• Completing and analyzing the Service Tracker

Administrative Work

• Weekly forecasted sales to be submitted to RGM by EOD Monday

• Weekly Food and chicken orders

• Weekly writing of schedule to be submitted to RGM by EOD Tuesday

• Weekly review and goal setting for the shift huddles

• Weekly review and goal setting for the restaurant’s rSuccess Scorecard /ACR

• Handling guest complaints and Qualtrics alerts

• All management team and team members have access to Popeyes Academy

• Tracking the progress of team members and the management team in the Popeyes Academy

• Document smallware that needed to be purchased for the service area by completing the Smallware

• Inventory in Zenput

Restaurant Follow Up

• Communicates with the RGM regarding ongoing issues with the production and service team

• All Daily tasks for the Image Calendar completed in Zenput

• Dining room and packing areas are neat, clean, and organized

• Curb Appeal – landscaping, corners of the parking lot, signage, drive-thru menus, trash cans

• Cashier/Drive-Thru areas are neat, clean, and organized

• Marketing Materials, POPs, and table tents are in good condition

• Proper FOH closing procedures are being followed

• Accountable for Drive-thru times

• Service Tracker completed daily

• IDMB/ODMB and Music in working condition

Requirements:

• Strong attention to detail and a passion for food quality and presentation.

• Ability to work effectively in a team environment and communicate clearly with team members in a

fast-paced environment.

• Previous experience in a kitchen or food service environment is preferred but not required.

• Ability to stand on your feet for a minimum of 4 hours and up to 8-10 hours.

• Capable of reaching overhead, bending, and lift, push and pull up to 50 lbs without assistance.

• Willingness to work weekends, holidays, and flexible shifts.

• Motivation to learn and follow directions.

• Black Dress Pants and Non-Slip Shoes: Provide your own attire for a professional appearance and

safety in the workplace.

• Working Hours: Works up to 45-50 hours per week.

Work Environment:

• Fast-paced restaurant setting

• Exposure to kitchen equipment and cleaning chemicals

• May involve working in hot or cold conditions

Benefits:

• Competitive Pay and Bonus Opportunities

• Daily Pay & Electronic Pay

• Paid Time Off

• Discounts and Perks

• Shift Meal

• Health insurance: Medical, Dental & Vision

• 401 K/ Retirement

• Fun and Fast-Paced Work Environment

• Opportunities for Growth and Advancement

Location: 5321 - Fletcher Avenue - Tampa

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.

What Popeyes employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Popeye's Louisiana Kitchen logo

About Popeye's Louisiana Kitchen

Sourced by ZipRecruiter

Popeyes Louisiana Kitchen, based in Miami, FL, US, is a renowned name in the fast-food industry and the multinational operator of fried chicken fast food restaurants. Their offerings primarily include Fried Chicken, Cajun Cuisine, seafood, red beans and rice, and other regional meals. Founded in New Orleans, Louisiana in 1972, the company strives to bring Louisiana's rich culinary tradition of exceptional flavors, spices, and unique recipes to the world. Their mission is anchored in their core values of passion for their food, respect for their heritage, and love for their guests. Over the decades, Popeyes has scored major achievements like steady global expansion, reaching near 3,000 locations globally, and continually innovating by introducing items like the virally popular Popeyes Chicken Sandwich.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1972

View All Popeye's Louisiana Kitchen Jobs