Come work with boat owners and our crew at Port Tarpon Marina! We’re seeking a Part-Time Customer Coordinator for our rapidly evolving marina on the beautiful Anclote River in Tarpon Springs, FL. If you’re a friendly, detail-oriented, people person who enjoys a wide variety of job duties and can multi-task in a fast-paced position, we want you to be the next member of our team!
POSITION RESPONSIBILITIES
· Coordinating and prioritizing boat moves among the barns, water, wash racks, and service racks, with the end goal of reducing customer wait times and operating the marina efficiently.
· Providing information to potential customers about rates and availability
· Processing new customers (creating contracts and explaining marina operating procedures)
· Processing monthly customer rent payments
· Entering customer purchases and processing cash, check and credit card payments
· Closing out and balancing the cash drawer at the end of the shift
· Checking in outside contractors and verifying insurance coverage
· Answering marina phones, responding to basic inquiries, and when appropriate, transferring callers to office staff
· Maintaining haul-out schedule for the marina’s boat yard
· Conducting inventory of ship’s store merchandise
WHAT WE'RE LOOKING FOR
· High school degree
· Availability to work some weekends and summer holidays
· Punctual and self-motivated
· Ability to multi-task in an extremely fast-paced environment
· Exceptional customer service skills; able to remain pleasant when stressed
· Excellent cash handling skills
· Basic computer skills
· Must present a neat, professional appearance
Experience as a cashier or in a customer service position is helpful, but not required.
This is a part-time position offering approximately 20 hours per week. Salary is $17-19 an hour. Paid vacation time provided after one year. References required.
PLEASE NOTE: THIS IS A DRUG-FREE WORKPLACE. Due to the heavy equipment in use on our property, our insurance carrier requires pre-employment drug testing as well as random drug testing throughout the year.