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Customer Service Manager Jobs in Port Richey, FL

DH Pace

Service Manager

Tampa, FL

We sell, service, and install every type of door you can imagine! Our managers are skilled at ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...

Bridgestone Americas, Inc

Service Manager

Tampa, FL · On-site

$19.57 - $29.36/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

New

Bridgestone

Service Manager

Tampa, FL

$19.57 - $29.36/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

New

DH Pace

Service Manager

Tampa, FL

Manage day-to-day operations of the commercial door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...

DH Pace

Service Manager

Tampa, FL · On-site

Manage day-to-day operations of the commercial door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...

DH Pace

Service Manager

Tampa, FL

Manage day-to-day operations of the commercial door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Port Richey, FL

Customer Service Manager information

See Port Richey, FL salary details

$21.7K

$51.4K

$89.5K

How much do customer service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer service manager in Port Richey, FL is $51,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Port Richey, FL? The most popular types of Customer Service jobs in Port Richey, FL are:
What are popular job titles related to Customer Service Manager jobs in Port Richey, FL? For Customer Service Manager jobs in Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Port Richey, FL look for? The top searched job categories for Customer Service Manager jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Customer Service Manager jobs? Cities near Port Richey, FL with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,418 per year, or $24.7 per hour.

Service Manager

DH Pace

Tampa, FL

Full-time

Posted 8 days ago

DH Pace rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

127th of 278 rated repair and maintenance companies

Job description

DH Pace Company, Inc.  aspires to hire a Service Manager in our Tampa, FL office!  We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you have strong managerial and leadership skills, please apply!

Job Responsibilities

  • Manage day-to-day operations of the commercial door service department
  • Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
  • Review workload and manpower to meet customer commitments in a cost effective manner
  • Ensure that projects are completed timely, below budget and to the satisfaction of the customer
  • Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
  • Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
  • Will assist with hiring, training and developing new employees
  • Other duties as assigned by Manager

Requirements

  • Bachelor's degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
  • Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
  • Review customer survey data, respond to customer concerns
  • Possess an ability for technical applications and mechanical systems
  • Must possess a Valid Driver's License and good driving record

What DH Pace employees say

Pay

Benefits

Hours and flexibility

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