Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Paramus, NJ · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Paramus, NJ · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Manage adherence to customer service policies, procedures, and best practices * Handle, track, and report on customer complaints and inquiries with professionalism and urgency * Manage back-office ...
Manage adherence to customer service policies, procedures, and best practices * Handle, track, and report on customer complaints and inquiries with professionalism and urgency * Manage back-office ...
Customer Service Manager
New York, NY · On-site
Manage adherence to customer service policies, procedures, and best practices * Handle, track, and report on customer complaints and inquiries with professionalism and urgency * Manage back-office ...
Customer Service Manager
New York, NY · On-site
Manage adherence to customer service policies, procedures, and best practices * Handle, track, and report on customer complaints and inquiries with professionalism and urgency * Manage back-office ...
Customer Service Manager, Aerospace
$123K - $139K/yr
Customer Service Manager, Aerospace Location: Falconer, Ny Salary Range: $123,000.00 to $139,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is ...
Customer Service Manager, Aerospace
$123K - $139K/yr
Customer Service Manager, Aerospace Location: Falconer, Ny Salary Range: $123,000.00 to $139,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is ...
Department Management: * Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office * Ensure departments meet or exceed sales and profit ...
Department Management: * Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office * Ensure departments meet or exceed sales and profit ...
Customer Service Manager (m/f/d)
Secaucus, NJ · On-site
$60K - $75K/yr
Become Customer Service Manager (m/f/d) at Retarus. Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global ...
Customer Service Manager (m/f/d)
Secaucus, NJ · On-site
$60K - $75K/yr
Become Customer Service Manager (m/f/d) at Retarus. Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global ...
Service Manager
Harriman, NY · On-site
$63K - $91K/yr
Excellent customer service disposition * Good communication skills * Leadership ability * Team ... As a Midas automotive service manager, you will manage and direct all automotive and general ...
Quick apply
Service Manager
Harriman, NY · On-site
$63K - $91K/yr
Excellent customer service disposition * Good communication skills * Leadership ability * Team ... As a Midas automotive service manager, you will manage and direct all automotive and general ...
Service Manager
$63K - $91K/yr
Excellent customer service disposition * Good communication skills * Leadership ability * Team ... As a Midas automotive service manager, you will manage and direct all automotive and general ...
Quick apply
Service Manager
$63K - $91K/yr
Excellent customer service disposition * Good communication skills * Leadership ability * Team ... As a Midas automotive service manager, you will manage and direct all automotive and general ...
Service Manager
$50K - $130K/yr
As an HVAC Service Manager, you will be responsible for overseeing and coordinating our service ... Monitor and prioritize service requests, ensuring that customer needs are met promptly and ...
Quick apply
Service Manager
$50K - $130K/yr
As an HVAC Service Manager, you will be responsible for overseeing and coordinating our service ... Monitor and prioritize service requests, ensuring that customer needs are met promptly and ...
Service Manager
$50K - $130K/yr
As an HVAC Service Manager, you will be responsible for overseeing and coordinating our service ... Monitor and prioritize service requests, ensuring that customer needs are met promptly and ...
Quick apply
Service Manager
$50K - $130K/yr
As an HVAC Service Manager, you will be responsible for overseeing and coordinating our service ... Monitor and prioritize service requests, ensuring that customer needs are met promptly and ...
Service Manager
White Plains, NY · On-site
$175K - $200K/yr
Service Manager - Ray Catena BMW of Westchester 543 Tarrytown Road, White Plains, NY 10607 914-761 ... Ensure exceptional customer satisfaction through proactive communication and service excellence.
Service Manager
White Plains, NY · On-site
$175K - $200K/yr
Service Manager - Ray Catena BMW of Westchester 543 Tarrytown Road, White Plains, NY 10607 914-761 ... Ensure exceptional customer satisfaction through proactive communication and service excellence.
Pleaselist 4 - 5 main tasks & responsibilities * Task1 * Task 2 * ...
Pleaselist 4 - 5 main tasks & responsibilities * Task1 * Task 2 * ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Quick apply
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Quick apply
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
As a customer service manager with Liliana Reyes Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to ...
As a customer service manager with Liliana Reyes Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to ...
Service Manager
Fairfield, NJ · On-site
$100K - $115K/yr
Your primary duties will include managing the service team, ensuring efficient workflow, maintaining high levels of customer satisfaction, and driving performance across key metrics. Responsibilities:
Service Manager
Fairfield, NJ · On-site
$100K - $115K/yr
Your primary duties will include managing the service team, ensuring efficient workflow, maintaining high levels of customer satisfaction, and driving performance across key metrics. Responsibilities:
Service Manager
Fairfield, NJ · On-site
Our customers aren't just businesses; they're change-makers, innovators, and visionaries in their ... Service Management: * Provide exceptional support to both internal and external customers.
Service Manager
Fairfield, NJ · On-site
Our customers aren't just businesses; they're change-makers, innovators, and visionaries in their ... Service Management: * Provide exceptional support to both internal and external customers.
Customer Service Manager information
See Park Ridge, NJ salary details
$25.6K - $32.9K
5% of jobs
$32.9K - $40.2K
14% of jobs
$42.9K is the 25th percentile. Wages below this are outliers.
$40.2K - $47.4K
16% of jobs
The median wage is $54K / yr.
$47.4K - $54.7K
17% of jobs
$54.7K - $62K
12% of jobs
$62K - $69.2K
9% of jobs
$70.9K is the 75th percentile. Wages above this are outliers.
$69.2K - $76.5K
11% of jobs
$76.5K - $83.8K
6% of jobs
$83.8K - $91.1K
5% of jobs
$91.1K - $98.3K
2% of jobs
$98.3K - $105.6K
3% of jobs
$25.6K
$60.6K
$105.6K
How much do customer service manager jobs pay per year?
As of Aug 15, 2026, the average yearly pay for customer service manager in Park Ridge, NJ is $60,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $73,200.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Park Ridge, NJ?
The most popular types of Customer Service jobs in Park Ridge, NJ are:
What job categories do people searching Customer Service Manager jobs in Park Ridge, NJ look for?
The top searched job categories for Customer Service Manager jobs in Park Ridge, NJ are:
What cities near Park Ridge, NJ are hiring for Customer Service Manager jobs?
Cities near Park Ridge, NJ with the most Customer Service Manager job openings:
$20.15 - $21.15/hr
Full-time
Re-posted 14 days ago
Hobby Lobby rating
6.2
Based on 882 frontline employees who took The Breakroom Quiz
20th of 39 rated national retailers
Job description
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
- Perform duties as front-end manager
- Assist customers with returns
- Manage registers
- Assist customers as needed
- Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
What Hobby Lobby employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Hobby Lobby
Sourced by ZipRecruiter
Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US