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Online Customer Service Rep Jobs in Park Ridge, NJ

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Northeastern Appliance

Customer Service Rep

Peekskill, NY · On-site

$16.75 - $22.75/hr

Our Customer Service Representative will act as a liaison of Northeastern Appliance Service, providing product and service information to clients and resolving any emerging issues that clients may ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

Cesna Group

Customer Service Representative *

Northvale, NJ · On-site

$16.25 - $22.25/hr

Job Summary We are seeking a Customer Service representative to support our growing business. This ... What's On Offer * - Salary 47-50k * - Health, Vision and Dental * - Simple IRA Apply online or feel ...

CESNA GROUP INC

Customer Service Representative *

Northvale, NJ · On-site

$16.25 - $22.25/hr

Job Summary We are seeking a Customer Service representative to support our growing business. This ... What's On Offer * - Salary 47-50k * - Health, Vision and Dental * - Simple IRA Apply online or feel ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Park Ridge, NJ

Online Customer Service Rep information

See Park Ridge, NJ salary details

$10

$19

$28

How much do online customer service rep jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for online customer service rep in Park Ridge, NJ is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What does an online customer service rep do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

What are the key skills and qualifications needed to thrive as an online customer service rep?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What are some common challenges faced by online customer service reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

Can you work from home as an online customer service representative?

Yes, many online customer service representatives work remotely from home, using computers and communication tools like chat, email, or phone to assist customers. Employers often require reliable internet access and may provide training on specific software or platforms.

What are the most commonly searched types of Customer Service Rep jobs in Park Ridge, NJ?

The most popular types of Customer Service Rep jobs in Park Ridge, NJ are:

What are popular job titles related to Online Customer Service Rep jobs in Park Ridge, NJ?

For Online Customer Service Rep jobs in Park Ridge, NJ, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Rep jobs in Park Ridge, NJ look for?

The top searched job categories for Online Customer Service Rep jobs in Park Ridge, NJ are:

What cities near Park Ridge, NJ are hiring for Online Customer Service Rep jobs?

Cities near Park Ridge, NJ with the most Online Customer Service Rep job openings:

Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Park Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,876 per year, or $19.7 per hour.

Online CSR No Experience Needed

American Income Life Insurance Company

New York, NY • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 13 days ago

Job description

AO Globe Life is expanding its remote workforce and hiring service-minded professionals who want to support veterans and their families while building meaningful long-term careers from home.
In this role, you'll connect with individuals who requested additional information about supplemental benefit programs, schedule virtual consultations, and guide families through their available options with professionalism and care.
This opportunity offers flexibility, structured mentorship, and a mission-driven culture designed for individuals who value service, growth, and long-term opportunity.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Warm leads provided - no cold outreach or unsolicited prospecting required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Long-term income growth through vested renewals
Equity opportunities for qualifying team members
Leadership development and advancement pathways
Supportive, mission-driven team culture
What You'll Do
Connect with veterans and families who requested information about available benefit programs
Schedule and conduct virtual consultations through Zoom
Explain supplemental benefit options clearly, respectfully, and professionally
Guide clients through the enrollment process and provide follow-up support
Maintain accurate digital records using secure cloud-based systems
Build strong client relationships through consistency and responsive service
Participate in weekly training sessions, mentorship calls, and professional development programs
Who Thrives Here
Confident communicators comfortable conducting virtual consultations
Organized professionals who work well independently
Service-driven individuals motivated by helping others
Growth-minded candidates seeking long-term remote career opportunities
Veterans, military spouses, and individuals passionate about supporting the military community are strongly encouraged to apply
Customer service, consulting, leadership, or sales experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with webcam capability
Must be physically located within the United States
Why Veterans Succeed Here
Veterans bring discipline, leadership, accountability, and mission-focused thinking-qualities that align naturally with AO Globe Life's systems and culture. Many of our top-performing professionals are veterans who continue serving families in meaningful ways while building successful civilian careers.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental life and health benefits to working-class families nationwide. Our remote-first workforce is built around mentorship, flexibility, integrity, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career centered on service, growth, and meaningful impact, apply today to learn more about joining AO Globe Life.

Apply