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Customer Service Manager Jobs in Midvale, UT (NOW HIRING)

Overlook Point

Service Manager

West Valley City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up ...

Overlook Point

Service Manager

West Valley City, UT · On-site

$32 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication -- relay scope of work, schedule repairs, and follow up ...

ELEVATE OPERATIONS GROUP

Service Manager

West Jordan, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling ... Address customer complaints regarding equipment condition or operation with professionalism and ...

PARAGON PRO RENTALS LLC

Service Manager

West Jordan, UT

  • Medical

  • Dental

  • Vision

  • Life

As a Service Manager, you'll oversee the heart of our operations by leading and scheduling ... Address customer complaints regarding equipment condition or operation with professionalism and ...

asburyauto

Assistant Service Manager

Sandy, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

Outback Steakhouse

Service Manager

Sandy, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...

Sharecare

Lead Customer Service Rep

Salt Lake City, UT · On-site

Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...

asburyauto

Assistant Service Manager

Sandy, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...

Addison Group

Customer Service Liason

Salt Lake City, UT · On-site

$19 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide excellent customer service by communicating with customers and internal sales teams while managing every aspect of the customer order lifecycle. This role supports assigned sales ...

Public Storage

Customer Service - Self Storage Manager

Midvale, UT · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Property Managers have the opportunity to earn performance-based bonuses ! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Midvale, UT

Customer Service Manager information

See Midvale, UT salary details

$23.1K

$54.7K

$95.3K

How much do customer service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service manager in Midvale, UT is $54,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Midvale, UT?

The most popular types of Customer Service jobs in Midvale, UT are:

What are popular job titles related to Customer Service Manager jobs in Midvale, UT?

For Customer Service Manager jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Midvale, UT look for?

The top searched job categories for Customer Service Manager jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Customer Service Manager jobs?

Cities near Midvale, UT with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Midvale, UT as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,699 per year, or $26.3 per hour.

Service Manager

Chuck-a-Rama Buffet Restaurants

Bountiful, UT

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Restaurant Service Manager

Chuck-A-Rama Buffet has been serving up made-from-scratch dishes since 1966. With nine locations in Utah and two in Idaho, we are proud to offer our customers an incredible value for the money. It's the Chuck-A-Rama way we've worked hard for over 50 years to perfect.

Beyond our restaurants, we extend our influence to promote health-conscious choices by sponsoring local schools and universities, and worthy causes throughout Utah and Idaho. It's our way of giving back to the communities that have been an integral part of our journey.

We take pride in delivering unforgettable dining experiences to our guests and fostering a positive, team-oriented workplace.

Position Overview:

We are seeking an experienced and passionate Restaurant Service Manager to oversee the daily operations of our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a commitment to ensuring exceptional guest experiences.

Responsibilities:

  • Manage and lead the front-of-house team, ensuring smooth daily operations.
  • Deliver outstanding customer service by addressing guest inquiries, concerns, and feedback.
  • Train, mentor, and motivate staff to maintain high service standards.
  • Collaborate with the kitchen and serving teams to ensure seamless service.
  • Oversee scheduling, shift management, and staff performance evaluations.
  • Monitor inventory levels for front-of-house supplies and ensure timely replenishment.
  • Enforce health, safety, and cleanliness standards.
  • Assist in resolving operational challenges to ensure guest satisfaction.
  • Identify opportunities for improving service and guest experience.

Qualifications:

  • At least one year of management experience as a Service Manager or similar role in the restaurant industry.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to multitask and thrive in a fast-paced environment.
  • Solid knowledge of restaurant operations, including POS systems and scheduling tools.
  • Passion for hospitality and delivering top-notch guest experiences.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Fluent in English both verbal and written.
  • Back of house experience is a plus.

What We Offer:

  • Competitive salary based on experience.
  • Bonus, paid monthly, based on store performance
  • Generous paid time off (PTO)
  • Low-cost health insurance
  • 401(k) match (after one year)
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Employee discounts on food and beverages.

How to Apply:

If you’re passionate about hospitality and ready to lead a dynamic team, we’d love to hear from you! Apply today and take your career to the next level at Chuck-A-Rama.

Since 1966, Chuck-A-Rama has been much more than a family buffet. We are proud to offer healthy options that fuel world famous athletes, sponsor local schools and universities, and feed worthy causes across Utah and Idaho.
We have 11 locations, 9 in Utah and 2 in Idaho, and are always looking for outstanding people to be part of our team. Our goal is to deliver the highest possible quality in food and service, and to do so consistently.
We feel that the people who work for Chuck-A-Rama are a cut above the rest and we are proud of our accomplishments. Many of our current management-level staff began with the company as hourly employees, and employees are encouraged by the partners to advance through the corporation.