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Customer Service Assistant Jobs in Midvale, UT (NOW HIRING)

El Pollo Loco

EL Service Assistant

West Jordan, UT · On-site

$11.75 - $15.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Sandy, UT · On-site

$12 - $16/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lehi, UT · On-site

$11.75 - $15.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

Sherwin-Williams

Customer Service Specialist

Draper, UT · On-site

$17.02/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Riverton, UT

$16.50 - $21.75/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Draper, UT · On-site

$16 - $21/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

Midvale, UT · On-site

$16 - $21.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Sherwin-Williams

Customer Service Specialist

South Jordan, UT · On-site

$16.25 - $21.25/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Service Assistant information

See Midvale, UT salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service assistant in Midvale, UT is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

Is CSR a good entry level position?

Customer Service Assistant roles are typically considered good entry-level positions because they often require minimal prior experience and focus on developing communication and problem-solving skills. These roles usually involve working with customer management systems and may require basic computer skills, making them accessible for those starting their careers.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a Customer Service Assistant?

A Customer Service Assistant provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Midvale, UT? The most popular types of Customer Service jobs in Midvale, UT are:
What are popular job titles related to Customer Service Assistant jobs in Midvale, UT? For Customer Service Assistant jobs in Midvale, UT, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Midvale, UT look for? The top searched job categories for Customer Service Assistant jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Customer Service Assistant jobs? Cities near Midvale, UT with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Midvale, UT as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 20% Part Time, 2% Temporary, 10% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,282 per year, or $18.9 per hour.

EL Service Assistant

El Pollo Loco

West Jordan, UT • On-site

$11.75 - $15.75/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position: Service Assistant
Reports to: Shift Leader / Assistant Manager / General Manager
Job Overview
The Service Assistant is responsible for maintaining a clean, safe, organized, and guest-ready
restaurant environment while supporting front-of-house and back-of-house operations. This role
assists with dining room cleanliness, guest service support, stocking, sanitation, food safety, and
restaurant appearance to ensure an exceptional guest experience and compliance with El Pollo
Loco brand standards.
Key Responsibilities
Guest Service Support
  • Greet guests in a friendly and professional manner.
  • Assist guests with dining room needs and requests.
  • Deliver exceptional hospitality by maintaining a clean and welcoming dining environment.
  • Assist team members during busy periods to support efficient guest service.
  • Address basic guest concerns and communicate issues to management as needed.
  • Assist guests with carrying trays, beverages, and large orders when appropriate.
  • Dining Room & Restaurant Maintenance
  • Maintain cleanliness and organization of the dining room, beverage station, condiment station, and guest areas.
  • Clean and sanitize tables, chairs, booths, counters, and guest-touch surfaces.
  • Monitor and restock napkins, utensils, condiments, beverage supplies, and other guest-use items.
  • Maintain restaurant appearance throughout the shift.
  • Ensure restrooms remain clean, stocked, and guest-ready at all times.
  • Maintain cleanliness of restaurant entrances, sidewalks, patios, and parking lot areas.

Food Safety & Sanitation
  • Follow all food safety, sanitation, and health department regulations.
  • Properly use cleaning chemicals and sanitation supplies according to company procedures.
  • Maintain sanitizer buckets and cleaning stations throughout the shift.
  • Support compliance with restaurant cleanliness and food safety standards.
  • Report safety hazards, maintenance issues, or sanitation concerns to management immediately.

Stocking & Operational Support
  • Stock front counter supplies, packaging materials, beverage stations, and service areas.
  • Assist with receiving, organizing, and storing deliveries as assigned.
  • Support kitchen and service teams by transporting supplies and replenishing products.
  • Assist with shift transitions, opening procedures, and closing procedures.
  • Perform other duties as assigned.

Cleaning & Facility Standards
  • Sweep, mop, and maintain floors throughout the restaurant.
  • Empty trash receptacles and transport trash to designated disposal areas.
  • Clean windows, doors, walls, and other restaurant surfaces as assigned.
  • Clean dining room fixtures, beverage equipment, and guest service areas.
  • Maintain exterior cleanliness including parking lot, sidewalks, patios, landscaping areas, and dumpster enclosures.
  • Perform any other cleaning or side work tasks assigned by management.

Physical Activity
  • Standing, walking, bending, stooping, twisting, reaching, and grasping.
  • Lifting, carrying, pushing, and pulling objects.
  • Communicating with guests, team members, and management.
  • Operating cleaning equipment and utilizing cleaning supplies.
  • Stocking supplies and transporting products throughout the restaurant.

Physical Requirements
  • Standing and walking for extended periods during the work shift.
  • Lifting and carrying ranges:
  • 0-10 lbs: Frequent
  • 11-25 lbs: Frequent
  • 26-50 lbs: Occasional with assistance
  • 51-75 lbs: Seldom; team-lift only
  • Pushing and pulling approximately 10-40 lbs of force occasionally.
  • Frequent use of hands for cleaning, stocking, lifting, carrying, and equipment operation.

Work Environment
  • Work performed in restaurant dining room, kitchen support areas, restrooms, storage areas, and exterior areas.
  • Exposure to heat, noise, wet or slippery surfaces, cleaning chemicals, and varying weather conditions.
  • Fast-paced environment with continuous guest interaction.
  • Variable schedules including mornings, evenings, weekends, and holidays based on business needs.

Cognitive Demands (ADA/FEHA-Compliant)
  • Ability to maintain attention to cleanliness, organization, and safety standards.
  • Ability to prioritize tasks and respond to changing restaurant needs.
  • Ability to communicate clearly and professionally with guests and team members.
  • Ability to follow written and verbal instructions.
  • Ability to work independently while maintaining productivity.
  • Ability to adapt to changing priorities and operational demands.
  • Ability to maintain regular and predictable attendance.

Requirements
  • Previous restaurant, janitorial, hospitality, or customer service experience preferred but not required.
  • Strong customer service and communication skills.
  • Ability to follow food safety and sanitation procedures.
  • Ability to work in a fast-paced, team-oriented environment.
  • Ability to safely use cleaning equipment and chemicals.
  • Ability to work flexible schedules including mornings, evenings, weekends, and holidays.
  • Basic literacy and communication skills required.

This document describes the job and its traditional physical, cognitive, and environmental
demands. It does not describe the abilities of any individual employee. Reasonable
accommodations may be made to enable qualified individuals with disabilities to perform the
essential functions.

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