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Customer Service Assistant Jobs in Springville, UT

ALA Spanish Fork

Food Service Assistant

Spanish Fork, UT · On-site

$13.50 - $17.25/hr

Welcome students into the cafeteria and assist them during meal service. * Help younger students ... Positive attitude and excellent customer service skills * Commitment to maintaining a clean, safe ...

El Pollo Loco

EL Service Assistant

Orem, UT · On-site

$10.75 - $14.50/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lehi, UT · On-site

$11.75 - $15.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

Costco Wholesale Corporation

Food Service Assistant

Lehi, UT · On-site

$14 - $17.75/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Orem, UT · On-site

$13 - $16.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

GetWireless

Customer Service Representative

Provo, UT

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

New

Tessco, LLC

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

TESSCO

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Tessco, LLC

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

GetWireless

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

New

LifeWave Careers

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

As a Customer Service Representative, you'll play a vital role in ensuring LifeWave Inc. customers ... Process Orders with Accuracy: Assist customers in placing and tracking orders while ensuring smooth ...

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Customer Service Assistant information

See Springville, UT salary details

$10

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$26

How much do customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service assistant in Springville, UT is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.25 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Springville, UT?

The most popular types of Customer Service jobs in Springville, UT are:

What are popular job titles related to Customer Service Assistant jobs in Springville, UT?

For Customer Service Assistant jobs in Springville, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Springville, UT look for?

The top searched job categories for Customer Service Assistant jobs in Springville, UT are:

What cities near Springville, UT are hiring for Customer Service Assistant jobs?

Cities near Springville, UT with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Springville, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,737 per year, or $18.6 per hour.

Assistant - Database and Customer Service

Utah Valley University

Orem, UT • On-site

$15.30 - $18.26/hr

Part-time

Re-posted 2 days ago

Utah Valley University rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

479th of 620 rated colleges and universities

Job description

Salary: $15.30 - $18.26 Hourly
Location : UVU Lehi Campus
Job Type: Part-Time Staff
Job Number: FY2706277
Division: VP Finance and Auxiliary Services
Department: Community Ed
Opening Date: 07/20/2026
Closing Date: 8/21/2026 11:59 PM Mountain
Required Documents Needed to Apply: Resume
Applicant Support: 1-855-524-5627
Support@schooljobs.com
Position Announcement
Join Utah Valley University Continuing Education and play an important role in helping learners access educational opportunities that support personal, professional, and lifelong growth. As the Assistant Database and Customer Service Coordinator, you will support registration, database operations, and customer service across a variety of programs, including Community Education, Professional Education, Executive Education, Elder Quest, and ESL. This position offers the opportunity to work with a diverse population of students and community members while developing valuable skills in customer service, data management, and program support within a collaborative higher education environment.
This role is ideal for individuals who enjoy helping others, solving problems, and contributing to a positive customer experience. Based at UVU's Lehi Campus, the position offers a consistent Monday - Friday schedule from 9:00 am to 2:00 pm, providing flexibility and work-life balance while allowing you to make a meaningful impact. By supporting learners from their first inquiry through registration and participation, you will help advance UVU's mission of student success, community engagement, and lifelong learning.
Summary of Responsibilities
  • Helps maintain databases for all courses, including input of all registration information, course information, images, facilities and costs, and any other needed data within target dates of major marketing distribution. Works within the Operations team and in collaboration with departments across Continuing Education to ensure timely and accurate input of data and customer support.
  • Provides comprehensive customer service to non-credit students and community customers. Registers students into requested courses using current database software, processes payments via the mobile card reader, works with walk-in customers/students, and answers general questions.
  • Monitors course enrollments, fill rates, and waitlists. Conveys enrollments to program managers and manages course waitlists in conjunction with program managers.
  • Performs other job-related duties as assigned.

Qualifications / Licenses / Certifications
Bachelor's degree from an accredited institution in a directly or closely related field and one (1) year of related experience; OR any combination of education and experience related to the position's responsibilities that totals two to three (2-3) years.
Knowledge / Skills / Abilities
Knowledge
  • Basic knowledge of HTML and registration databases such as CampusCE and ACEware.
  • Knowledge of how to take and process payments securely using mobile card readers.
  • Knowledge of email and calendar tools.
  • Knowledge of student privacy rights regarding FERPA.
  • Working knowledge of Microsoft Office Suite.

Skills
  • Effective records and information systems organization and management.
  • Proficient in data entry with strong typing skills.
  • Excellent attention to detail and the ability to work independently and as part of a team.
  • Proficient in the use of Microsoft Office Suite and standard office equipment.
  • Effective communication skills.
  • Effective problem-solving and decision-making skills with good organization and coordination techniques.
  • Manage disputes or dissatisfaction within policy guidelines.
  • Thorough understanding of basic computer programs.

Abilities
  • Ability to communicate verbally and in writing to a broad population.
  • Ability to understand and follow specific instructions and procedures.
  • Ability to maintain confidentiality of records and information.
  • Ability to work over the phone and in person.
  • Ability to follow verbal and written instructions.
  • Ability to learn and use proprietary systems or databases.
  • Ability to think creatively and explore improvements to processes and procedures.

EEO Statement:
UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.
Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:
  • Undergraduate tuition remission benefit:
    • Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
    • Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
  • Access to the Employee Assistance Program (EAP)
  • Access to Campus Recreation and Wellness
  • Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

01
Do you have experience entering, maintaining, or auditing data in a database or registration management system while ensuring accuracy and meeting deadlines?
  • Yes
  • No

02
Do you have experience providing customer service in person, by phone, or by email, including processing registrations, payments, or answering questions from customers or students?
  • Yes
  • No

03
Have you monitored enrollments, registrations, waitlists, or similar tracking processes and communicated updates to stakeholders, supervisors, or program staff?
  • Yes
  • No

04
What is your highest level of education?
  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

05
How many years of experience do you have in this type of position?
  • <1
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8+

Required Question

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