ZipRecruiter

Log In

1

Customer Service Manager Jobs in Ferriday, LA (NOW HIRING)

Family Dollar

Customer Service Associate I

Jonesville, LA · On-site

$13.25 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Harrisonburg, LA · On-site

$12.75 - $17.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Fayette, MS · On-site

$13 - $17.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

New

Family Dollar

Customer Service Associate I

Vidalia, LA · On-site

$12.25 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Ferriday, LA · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Ferriday, LA · On-site

$12.50 - $17.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Vidalia, LA · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Ferriday, LA · On-site

$12.50 - $17.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Vidalia, LA

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Jonesville, LA · On-site

$13.25 - $18/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Vidalia, LA · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Natchez, MS · On-site

$12.25 - $17/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Ferriday, LA

Customer Service Manager information

See Ferriday, LA salary details

$21.1K

$49.9K

$86.9K

How much do customer service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer service manager in Ferriday, LA is $49,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $60,200.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Ferriday, LA?

The most popular types of Customer Service jobs in Ferriday, LA are:

What cities near Ferriday, LA are hiring for Customer Service Manager jobs?

Cities near Ferriday, LA with the most Customer Service Manager job openings:

Customer Service Manager jobs near you

301 - (CSR) Overnight Customer Service Rep SG5

K&G PETROLEUM LLC

Lorman, MS • On-site

$19.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Provide courteous customer service and handle complaints quickly and tactfully.

  • Process sales accurately on the cash register, handle payments, and perform basic arithmetic.

  • Perform cleaning duties, maintain inventory levels, and operate POS and other equipment.

Job description

Job Title: Overnight Customer Service Representative
Department: Operations
Hiring Range: $19.50-21.00/hr. depending on store location, merit, and employee experience (may be eligible for pay increase after 90-day probationary period)
FLSA: Non-exempt (eligible for overtime)
DOL Status: Full-time and part-time available
Reports to: Store Manager
Position Summary:
The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!
Job Requirements, Functions, and Responsibilities:
  • Provide exemplary, courteous customer service and handle complaints quickly and tactfully
  • Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
  • Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
  • Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
  • Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
  • Maintain proper inventory levels and shift closeouts
  • Perform duties with minimal supervision, may be required to work irregular work hours
  • Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
  • Comply with all company policies and procedures, including relevant governmental regulations
  • Complete/attend all required employee orientations, trainings, certifications, and/or meetings

Physical Requirements:
  • Ability to stand and/or walk for an entire shift
  • Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
  • Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
  • Ability to push and pull with arms up to a force of 20 lbs.
  • Ability to bend at waist with some twisting up to 1 hour of shift
  • Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift

Working Conditions:
  • Employee performs approximately 95% of duties indoors
  • Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
  • Work in small spaces at times; work independently
  • Work with minimal direction and periodic supervision

Equipment, Tools, and Materials:
  • CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
  • Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.

Qualifications:
  • High School diploma or GED (preferred)
  • Experience working retail sales and customer service (preferred)
  • Ability to work with tools/equipment and perform duties as described above
  • Ability to work as scheduled and arrive on time
  • Ability to communicate (orally and in writing) in English and engage in conversation
  • Ability to work both independently and part of a team as necessary

Benefits:
  • Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
  • 401k with up to 3% company match
  • Paid vacation and sick time
  • Flexible scheduling
  • Full-time and part-time positions
  • Career growth (opportunity to become Lead Cashier or Assistant Manager)

This job description outlines the general qualifications and responsibilities of this position and is not intended to be an all-encompassing summary of the role. This position is subject to change according to developments in technology or processes, workload and staffing limitations, or other circumstances related to the needs of the business.
K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.
K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.

Apply