... manage employee scheduling * Supervise, train, and coach field agents and office personnel * Monitor performance metrics and ensure operational goals are met * Handle escalated client and customer ...
... manage employee scheduling * Supervise, train, and coach field agents and office personnel * Monitor performance metrics and ensure operational goals are met * Handle escalated client and customer ...
Customer Service Manager
Natchez, MS · On-site
... manage employee scheduling * Supervise, train, and coach field agents and office personnel * Monitor performance metrics and ensure operational goals are met * Handle escalated client and customer ...
Customer Service Manager
Natchez, MS · On-site
... manage employee scheduling * Supervise, train, and coach field agents and office personnel * Monitor performance metrics and ensure operational goals are met * Handle escalated client and customer ...
Customer Service Manager
Natchez, MS · On-site
... manage employee scheduling * Supervise, train, and coach field agents and office personnel * Monitor performance metrics and ensure operational goals are met * Handle escalated client and customer ...
Quick apply
Customer Service Manager
Natchez, MS · On-site
... manage employee scheduling * Supervise, train, and coach field agents and office personnel * Monitor performance metrics and ensure operational goals are met * Handle escalated client and customer ...
Service Manager
Ferriday, LA · On-site
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Quick apply
Service Manager
Ferriday, LA · On-site
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Service Manager
Ferriday, LA · On-site
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Service Manager
Ferriday, LA · On-site
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Service Manager
Ferriday, LA · On-site
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Service Manager
Ferriday, LA · On-site
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Performance Dodge in Ferriday, LA is seeking an experienced, customer-focused Service Manager to lead our high-performing service department. We're looking for a strong communicator and proven leader ...
Customer Service - Onsite
Natchez, MS · On-site
$13.50 - $18.50/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Customer Service - Onsite
Natchez, MS · On-site
$13.50 - $18.50/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Customer Service -- Onsite
Natchez, MS · On-site
$13.50 - $18.50/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Customer Service -- Onsite
Natchez, MS · On-site
$13.50 - $18.50/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Customer Service Associate
Natchez, MS · On-site
$12.25 - $17/hr
Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...
Customer Service Associate
Natchez, MS · On-site
$12.25 - $17/hr
Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...
Customer Service -- Onsite
Natchez, MS · On-site
$13.50 - $18.50/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Quick apply
Customer Service -- Onsite
Natchez, MS · On-site
$13.50 - $18.50/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Customer Service Associate
Natchez, MS · On-site
$12.25 - $17/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...
Quick apply
Customer Service Associate
Natchez, MS · On-site
$12.25 - $17/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...
Customer Service -- Onsite
Natchez, MS · On-site
$12/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Customer Service -- Onsite
Natchez, MS · On-site
$12/hr
On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate ...
Customer Service Associate
Natchez, MS · On-site
$12.25 - $17/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...
Customer Service Associate
Natchez, MS · On-site
$12.25 - $17/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...
Customer Service ONSITE
Natchez, MS · On-site
$13.50 - $18.50/hr
Manage large amounts of inbound and outbound calls in a timely manner * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build ...
Customer Service ONSITE
Natchez, MS · On-site
$13.50 - $18.50/hr
Manage large amounts of inbound and outbound calls in a timely manner * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build ...
Customer Service ONSITE
Natchez, MS · On-site
$11/hr
Manage large amounts of inbound and outbound calls in a timely manner * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build ...
Customer Service ONSITE
Natchez, MS · On-site
$11/hr
Manage large amounts of inbound and outbound calls in a timely manner * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build ...
Customer Service ONSITE
Natchez, MS · On-site
$13.50 - $18.50/hr
Manage large amounts of inbound and outbound calls in a timely manner * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build ...
Customer Service ONSITE
Natchez, MS · On-site
$13.50 - $18.50/hr
Manage large amounts of inbound and outbound calls in a timely manner * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build ...
Customer Service Representative
Natchez, MS · On-site
$13.50 - $18.50/hr
Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We ...
Customer Service Representative
Natchez, MS · On-site
$13.50 - $18.50/hr
Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We ...
Customer Service Representative
$13.50 - $18.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...
Customer Service Representative
$13.50 - $18.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...
Customer Service Representative
Natchez, MS · On-site
$13.50 - $18.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...
Customer Service Representative
Natchez, MS · On-site
$13.50 - $18.50/hr
As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...
Customer Service Manager information
See Ferriday, LA salary details
$21.1K - $27.1K
5% of jobs
$27.1K - $33K
14% of jobs
$35.3K is the 25th percentile. Wages below this are outliers.
$33K - $39K
16% of jobs
The median wage is $44.4K / yr.
$39K - $45K
17% of jobs
$45K - $51K
12% of jobs
$51K - $57K
9% of jobs
$58.3K is the 75th percentile. Wages above this are outliers.
$57K - $63K
11% of jobs
$63K - $68.9K
6% of jobs
$68.9K - $74.9K
5% of jobs
$74.9K - $80.9K
2% of jobs
$80.9K - $86.9K
3% of jobs
$21.1K
$49.9K
$86.9K
How much do customer service manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for customer service manager in Ferriday, LA is $49,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $60,200.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Ferriday, LA?
The most popular types of Customer Service jobs in Ferriday, LA are:
What cities near Ferriday, LA are hiring for Customer Service Manager jobs?
Cities near Ferriday, LA with the most Customer Service Manager job openings:
Full-time
Re-posted 17 days ago
Job description
Repossession Manager
We are seeking an experienced and dependable Manager to lead daily repossession operations and oversee both field agents and office staff. This role is responsible for ensuring efficient workflows, maintaining compliance with all state laws and company policies, and promoting a professional and productive work environment.
Key Responsibilities
- Oversee day-to-day repossession operations and team performance
- Coordinate recovery assignments and manage employee scheduling
- Supervise, train, and coach field agents and office personnel
- Monitor performance metrics and ensure operational goals are met
- Handle escalated client and customer issues with professionalism
- Ensure accurate documentation, reporting, and compliance standards
- Reinforce safety protocols and industry best practices
- Maintain strong communication with clients to support recovery objectives
Qualifications
- Proven experience in the repossession or related industry
- Strong leadership and team management skills
- Ability to make sound decisions in high-pressure situations
- Excellent communication, organizational, and problem-solving abilities
- Working knowledge of compliance requirements and industry regulations