ZipRecruiter

Log In

1

Customer Service Manager Jobs in Addis, LA (NOW HIRING)

ENFRA LLC

Service Manager

Baton Rouge, LA · On-site

Overview The Service Manager is responsible for all field labor, materials, profit, loss, project ... Build and sustain customer relationships to ensure complete customer satisfaction. * Manage ...

Pretiumenterpriseservices

Service Manager

Sorrento, LA · On-site

$35/hr

Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a ... Exhibits strong commitment to the service needs of the internal and external customer. Represents ...

Texas Roadhouse

Service Manager

Denham Springs, LA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Denham Springs, LA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Popeyes

Service Manager

Baton Rouge, LA · On-site

$14 - $15/hr

Popeyes - Immediate Assistant Restaurant Manager Needed Are you passionate about delivering a ... Oversee guest services and resolve issues * Training and coaching team members * Running daily ...

Popeyes

Service Manager

Baton Rouge, LA

$14 - $15/hr

Popeyes - Immediate Assistant Restaurant Manager Needed Are you passionate about delivering a ... Oversee guest services and resolve issues * Training and coaching team members * Running daily ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Addis, LA

Customer Service Manager information

See Addis, LA salary details

$24.2K

$57.3K

$99.7K

How much do customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service manager in Addis, LA is $57,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Addis, LA?

The most popular types of Customer Service jobs in Addis, LA are:

What job categories do people searching Customer Service Manager jobs in Addis, LA look for?

The top searched job categories for Customer Service Manager jobs in Addis, LA are:

What cities near Addis, LA are hiring for Customer Service Manager jobs?

Cities near Addis, LA with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Addis, LA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,251 per year, or $27.5 per hour.

Service Manager

ENFRA LLC

Baton Rouge, LA • On-site

Full-time

Re-posted 7 days ago

Job description

About Us
At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.
We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.
Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.
Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.
Overview
The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in collaboration with the Services business unit.
Responsibilities
  • Meet or exceed all financial expectations, budgets and goals, monitoring pricing, and reviewing cost data with Business Unit Manager.
  • Monitor and maintain cash position of business unit. Resolve dollar disputes between estimates and the company's actual cost.
  • Build and sustain customer relationships to ensure complete customer satisfaction.
  • Manage dispatch procedures and effective communications with field staff resources.
  • Management of all field labor with the business unit including development of service teams and roles and responsibilities.
  • Coordination with Business Unit Manager regarding: hiring and termination of all technicians, conducting performance reviews, recommending salary changes, resolving personnel issues, and the development of talent within the business unit.
  • Initiate technician labor productivity improvements in partnership with the Field Supervisor(s) to ensure the quality of work to the company's standards and project requirements.
  • Estimation of service repair and replacement projects.
  • Promote and accountable for all aspects of Safety and Risk Management, including ensuring proper oversight of the Notice to Proceed, Signed Contracts, Contract Change Orders, Certificate of Insurance and Bonds.
  • Assist Field Supervisor in regulating quality control on Service jobs.
  • Ensure that employee morale and retention are kept at a high level.
  • Maintain inventory and tool procurement for all service vehicles.
  • Maintain continuing education program for Service field personnel.
  • Perform Services' orientation for new hires.
  • Conduct project kick-off meetings to coordinate small jobs with Management.
  • Coordinate subs and vendors as related to Service jobs.
  • Assist in the development of software and technology tools (Estimation and hand-held devices).
  • Participate in staff meetings with Business Unit Manager, addressing management issues as well as training, safety and productivity improvements.

Qualifications
Required Education, Experience, and Qualifications
  • 5+ years' experience in the service business.
  • Organized and self-motivated, with the ability to lead a team of technicians.
  • Effective verbal and written communication skills.
  • Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
  • Versed in the industry and the Company's competitors.
  • Ability to multitask and perform duties outside of the scope of work when necessary.
  • Working knowledge of Microsoft Word, Excel, and PowerPoint.
Preferred Education, Experience, and Qualifications
  • Bachelor's degree in a technical or business discipline.
Travel Requirements
  • 20% of time will be spent traveling to job site/office location.
Physical/Work Environment Requirements
  • Prolonged periods of sitting at a desk and working on a computer

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

Apply