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Customer Service Level Two Jobs in Riverside, CA

TST MASTER

UT Level 2 Inspector

Fontana, CA · On-site

$22.75 - $24.25/hr

Studies and Understands Customer Requirements and Tolerances applicable to inspections. * Assists ... UT Level 2 Certification. * High School Diploma. * Six to twelve months experience in quality or ...

TST MASTER

UT Level 2 Inspector

Fontana, CA · On-site

$22.75 - $24.25/hr

Studies and Understands Customer Requirements and Tolerances applicable to inspections. * Assists ... UT Level 2 Certification. * High School Diploma. * Six to twelve months experience in quality or ...

Pronto Gym Service Inc

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Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Cheerfully interact with customers, internal support and service technicians to provide and process information in response to inquiries, concerns and requests about products and services. II. ...

Pronto Gym Service Inc

Be Seen First

Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Cheerfully interact with customers, internal support and service technicians to provide and process information in response to inquiries, concerns and requests about products and services. II. ...

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All JobsCustomer Service Level Two JobsCustomer Service Level Two Jobs in Riverside, CA

Customer Service Level Two information

See Riverside, CA salary details

$10

$19

$28

How much do customer service level two jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service level two in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Riverside, CA?

For Customer Service Level Two jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Riverside, CA look for?

The top searched job categories for Customer Service Level Two jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Service Level Two jobs?

Cities near Riverside, CA with the most Customer Service Level Two job openings:

Customer Service Level Two jobs near you
Infographic showing various Customer Service Level Two job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Level 2 Help Desk Technician

Onsite Computing, Inc

Corona, CA • On-site

$26 - $35/hr

Full-time

Re-posted 22 days ago

Job description

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Summary: As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance. You will also mentor Level 1 technicians and assist with more complex technical challenges.
Key Responsibilities:
  • Respond to and resolve escalated client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve advanced hardware, software, and network issues for clients.
  • Escalate complex issues to Level 3 support or specialized teams as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup, configuration, and maintenance of hardware and software.
  • Provide training and guidance to Level 1 technicians and clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.
  • Participate in on-call rotation and provide after-hours support as needed.

Qualifications:
  • Associate's degree in IT or related field; bachelor's degree preferred.
  • 2-4 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications, networking concepts, and IT infrastructure.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, AWS) are a plus.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.

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