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Customer Service Level Two Jobs in Riverside, CA

Customer Service #2

Highland, CA

$14.50 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Customer Service #2

Highland, CA · On-site

$14.50 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

Partner with your teammates to resolve open tickets within service level targets and daily KPIs ... A minimum of 2-3 years customer service, inside sales, or retail sales experience is required

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

Partner with your teammates to resolve open tickets within service level targets and daily KPIs ... A minimum of 2-3 years customer service, inside sales, or retail sales experience is required

Customer Service Associate II

Hemet, CA · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Customer Service Associate II

Hemet, CA · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Customer Service Associate II

Hemet, CA · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Customer Service Associate II

Hemet, CA

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Technician - Level 2

Orange, CA · On-site

$34.68 - $40.80/hr

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...

Technician - Level 2

Orange, CA · On-site

$34.68 - $40.80/hr

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... service are what truly distinguish us from the competition. We pride ourselves on investing in our ...

Final Inspector - Level 2

Brea, CA · On-site

$23 - $24/hr

The Final Inspector Level II will perform visual, electrical and dimensional inspections of printed ... Also, inspection experience in the electronics manufacturing services (EMS)/printed circuit board ...

Technician - Level 2

Orange, CA · On-site

$34.68 - $40.80/hr

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic ...

Customer Service Rep II

Santa Ana, CA · On-site

$18.40 - $24.75/hr

... as a Customer Service Representative II. In this role you will research and respond to luxury ... Provide luxury level Technical Support to all business partners and end users * Provide timely ...

Mechanics Level II

Fontana, CA · On-site

$48.22/hr

... customers, and especially your community. Under this roof, we define the future while leading the ... R Services at 833-HR-XPERT. We believe our employees are our greatest resource. We offer ...

... customers, and especially your community. Under this roof, we define the future while leading the ... R Services at 833-HR-XPERT. We believe our employees are our greatest resource. We offer ...

Civil Engineer - Level 2

Irvine, CA · On-site

$115K - $130K/yr

... services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey ... By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to ...

... services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey ... By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to ...

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Customer Service Level Two information

See Riverside, CA salary details

$10

$19

$28

How much do customer service level two jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service level two in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Riverside, CA?

For Customer Service Level Two jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Riverside, CA look for?

The top searched job categories for Customer Service Level Two jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Service Level Two jobs?

Cities near Riverside, CA with the most Customer Service Level Two job openings:

Infographic showing various Customer Service Level Two job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

$30/hr

Full-time

Posted 6 days ago


Job description

About M&D

For the past 80 years, M&D has led the aftermarket in remanufacturing innovation to address

technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading OEMs and manufacturers.

Those partnerships with key suppliers like Bosch, Garrett, Federal Mogul, Cummins, Stanadyne, Holset, BorgWarner, Delphi, Yanmar, Mitsubishi, Denso and others have been critical in honing our remanufacturing capabilities and expanding our parts offering to include new, no core options in fuel injectors and fuel pumps, diesel engine cylinder heads, blocks, crankshafts and connecting rods. M&D also stocks a complete assortment of turbos (new and remanufactured), inframe overhaul kits, filtration and aftertreatment parts including DPFs, DOCs, EGRs, sensors and other engine parts.

Our strong remanufacturing roots combined with our 41 branch locations, a nationwide outside sales team of 25 and our close OEM & Manufacturer partnerships make us unique in the industry – no one understands diesel engine failure analysis and parts better than M&D. WE FUEL UPTIME.


Position Summary

Sales Level 2 is to assist in achieving the company’s strategic objective by following and innovating company systems and processes. Responsible for ensuring customer satisfaction and retaining customer relationships.


Essential Duties and Responsibilities:

  • Respond to website email inquiries
  • Answer or direct requests from website chat system
  • Answer phone calls and process orders
  • Conduct outbound calls to prospective leads and existing Key Account customers
  • Qualify customers and sales leads for parts technical staff
  • Follow up on sales activity
  • Assist with maintenance of the HHP customer and parts databases
  • Assist with product development
  • Ensure customer service satisfaction and excellent client relationships
  • Meet or exceed Key Performance Indicators
  • Utilize our databases proficiently to look up parts, including rebuild kits
  • Continue training on engine technology
  • Attend Sales Skills Training
  • Work Saturday shifts in rotation with other upper-level sales staff
  • Follow the HHP system and report any problems to management immediately

Minimum Qualifications (Knowledge, Skills, and Abilities):

  • Highest attention to detail and willingness to provide support at all levels to get the job done
  • Basic computer skills
  • Excellent communication skills, both verbal and written
  • Proven ability to achieve sales targets
  • 1-3 years of customer service experience
  • 1-3 years of diesel engine-related knowledge
  • Experience in sales
  • Basic understanding of business principles
  • Experience in inputting data into computer applications
  • Successful completion of pre-employment background and drug screening
  • Fosters good coworker citizenship and contributes to a positive work environment


Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Prolonged periods of sitting at a desk, working on a computer
  • Ability to lift and carry up to 15 lbs.
  • Home office (Desk, Chair)
  • Quiet environment with stable and high internet connectivity
  • Ability to join meetings remotely via video


Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

M&D provides equal employment opportunity to all qualified applicants and employees without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, marital status, familial status, disability, military status, and genetic information.


Monday–Friday | 8:30 AM – 5:00 PM
Rotational Saturdays | 8:00 AM – 1:00 PM (after training, schedule determined by manager)