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Customer Service Level Two Jobs in Riverside, CA

Ensures calls and emails are responded to within targeted service level timeframes. Contacts ... Gathers support logs, files, images for escalation and triage to Level 2 and Level 3 * Collects and ...

Customer Service #2

Highland, CA · On-site

$14.50 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Customer Service #2

Highland, CA · On-site

$14.50 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Final Inspector - Level 2

Brea, CA · On-site

$23 - $24/hr

The Final Inspector Level II will perform visual, electrical and dimensional inspections of printed ... However, our rapid turnaround times, responsive customer service, and collaborative problem-solving ...

Ensures calls and emails are responded to within targeted service level timeframes. Contacts ... Gathers support logs, files, images for escalation and triage to Level 2 and Level 3 * Collects and ...

Mechanics Level II

Fontana, CA · On-site

$48.22/hr

... customers, and especially your community. Under this roof, we define the future while leading the ... R Services at 833-HR-XPERT. We believe our employees are our greatest resource. We offer ...

Customer Service Associate II

Hemet, CA · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Customer Service Rep II

Santa Ana, CA · On-site

$18.40 - $24.75/hr

Customer Service Representative II Join Delta Faucet Company's Newport Brass Customer Service Team ... Provide luxury level Technical Support to all business partners and end users * Provide timely ...

New

Customer Service Associate II

Hemet, CA · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Customer Service Associate II

Hemet, CA · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Civil Engineer - Level 2

Irvine, CA · On-site +1

$115K - $130K/yr

... services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey ... By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to ...

Customer Service Associate II

Hemet, CA · On-site

$14.50 - $20/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Civil Engineer - Level 2

Irvine, CA · On-site

$115K - $130K/yr

... services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey ... By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to ...

Our goal is to bring a taste of the islands to our customers while delivering exceptional service in an inviting atmosphere. Job Overview Ono Hawaiian BBQ is seeking to hire a Payroll Clerk, Level 2, ...

Our goal is to bring a taste of the islands to our customers while delivering exceptional service in an inviting atmosphere. Job Overview Ono Hawaiian BBQ is seeking to hire a Payroll Clerk, Level 2, ...

Our goal is to bring a taste of the islands to our customers while delivering exceptional service in an inviting atmosphere. Job Overview Ono Hawaiian BBQ is seeking to hire a Payroll Clerk, Level 2, ...

Our goal is to bring a taste of the islands to our customers while delivering exceptional service in an inviting atmosphere. Job Overview Ono Hawaiian BBQ is seeking to hire a Payroll Clerk, Level 2, ...

Optician Level 2

Foothill Ranch, CA · On-site

$23 - $31/hr

They assist with verifying prescription information, aiding in customer's purchasing decisions, and completing lens and eyewear orders. Responsibilities may vary based on state regulations and ...

Customer Service Rep II

Santa Ana, CA · On-site

$18.40 - $24.75/hr

... as a Customer Service Representative II. In this role you will research and respond to luxury ... Provide luxury level Technical Support to all business partners and end users * Provide timely ...

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and ...

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Customer Service Level Two information

See Riverside, CA salary details

$10

$19

$28

How much do customer service level two jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service level two in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.
What are popular job titles related to Customer Service Level Two jobs in Riverside, CA? For Customer Service Level Two jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Level Two jobs in Riverside, CA look for? The top searched job categories for Customer Service Level Two jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Level Two jobs? Cities near Riverside, CA with the most Customer Service Level Two job openings:
Infographic showing various Customer Service Level Two job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Tech Support Specialist

Prismatik

Irvine, CA • On-site

$20.37 - $22/hr

Full-time

Posted 27 days ago


Job description

Essential Functions:
  • Provides support to customers through phone calls and emails. Ensures calls and emails are responded to within targeted service level timeframes. Contacts customers with updates via phone and email on status and problem resolution.
  • Provides customer ordering processing support, including but not limited to researching, troubleshooting, analyzing, and resolving level 1 customer technical support issues.
  • Gathers support logs, files, images for escalation and triage to Level 2 and Level 3
  • Collects and relay technical information to team members and CTS Analysts as necessary.
  • Assists team with tests, reviews, and evaluations of bugs and implementation of enhancements.
  • Acts as the primary support contact for customer technical support for My Accounts, Glidewell Direct, Inclusive Dental, Glidewell.io, and Digital Order Processing.
  • Supports external customers with resolution of issues related to company owned technologies and 3rd party CAD/CAM software.
  • Logs all inbound and outbound activities (phone and email) into Zendesk ticketing system. Ensures support tickets and customers are updated regularly.
  • Provides first point of contact (SPOC) support to customers; escalates issues to appropriate IT sub-departments, Customer Service, and/or Technical Advisors as required to resolve issues. Communicates with external customers' IT departments to resolve problems when necessary.
  • Tracks, troubleshoots, updates, escalates, and closes customer support cases as appropriate.
  • Creates procedure manuals, end-user documentation, and Knowledge Base Articles
  • Utilizes remote desktop control tools to assist and resolve customer issues.
  • Performs other related duties and projects as business needs require at direction of management.
Education and Experience:
  • Bachelor's degree or certification in a computer related field, preferred.
  • Minimum two (2) years' experience in a customer service facing role with experience logging inbound and outbound customer communications and escalating support issues.
  • Minimum one (1) years of experience in support analysis, preferably of external customer IT software or applications
Pay Range:$20.37-$22.00/hr.
Employment Type: full-time