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Customer Service Level Two Jobs in California (NOW HIRING)

Sugar Bowl Resort

Snowmaker - Level II

Norden, CA · On-site

Sugar Bowl Resort is looking for a Snowmaker II to operate our snowmaking system independently and ... Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service Paid sick time ...

Sugar Bowl Resort

Snowmaker - Level II

CA · On-site

$23 - $27/hr

Description Sugar Bowl Resort is looking for a Snowmaker II to operate our snowmaking system ... year of service • Paid sick time • Employee Assistance Program (EAP) • Professional ...

Sugar Bowl Inc

Snowmaker - Level II

Norden, CA · On-site

Description Sugar Bowl Resort is looking for a Snowmaker II to operate our snowmaking system ... year of service • Paid sick time • Employee Assistance Program (EAP) • Professional ...

Resource Label Group

Be Seen First

Customer Service Specialist (CSR II)

Newark, CA · On-site

$25 - $28/hr

As a Customer Service Specialist (CSR Level II), you play a key role in delivering a consistent, responsive customer experience while supporting efficient execution across the customer service ...

Foresight Sports

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

Partner with your teammates to resolve open tickets within service level targets and daily KPIs ... A minimum of 2-3 years customer service, inside sales, or retail sales experience is required

One Stop NDT

Level II Radiographer

Benicia, CA · On-site

$70K - $87K/yr

... Level II Radiographer based out of the Reno/Sparks, NV area ... The role involves performing Non-Destructive Testing and inspection services at various client ...

HMT LLC

NDE Level II

Benicia, CA · On-site

$25 - $40/hr

... service to the tank industry through a unique approach of partnering with customers to optimize ... We are seeking a skilled NDT Level II Technician to perform MFL, UT, MT, LT/BT, and PT inspections ...

Dollartree

Customer Service #2

Highland, CA · On-site

$14.50 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Dollar Tree

Customer Service #2

Highland, CA · On-site

$14.50 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...

Kaiser Permanente

Audiologist Level 2

Los Angeles, CA · On-site

The Level II Audiologist spends 30% to 50% of time worked performing cochlear implant procedures ... Provides diagnostic evaluation of hearing, prevention, habilitation and rehabilitation services for ...

TeamLogic IT

Level II Technician

Campbell, CA · On-site

$45/hr

... levels, and customers daily. IT Technician II Responsibilities: * Provide support of incoming ... Prioritize incidents and service requests according to defined processes to meet defined SLAs.

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

Partner with your teammates to resolve open tickets within service level targets and daily KPIs ... A minimum of 2-3 years customer service, inside sales, or retail sales experience is required

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

Partner with your teammates to resolve open tickets within service level targets and daily KPIs ... A minimum of 2-3 years customer service, inside sales, or retail sales experience is required

TEAM, Inc.

Level II Radiographer

Bakersfield, CA · On-site

$66K - $93K/yr

The Technician will be able to communicate processes, procedures and results to customers ... Previous Certification to Level II in a minimum of one method (PT, MT, UT, RT, ET) preferred

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Showing results 21-40

All JobsCustomer Service Level Two JobsCustomer Service Level Two Jobs in California

Customer Service Level Two information

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in California?

For Customer Service Level Two jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in California look for?

The top searched job categories for Customer Service Level Two jobs in California are:

What cities in California are hiring for Customer Service Level Two jobs?

Cities in California with the most Customer Service Level Two job openings:

Customer Service Level Two jobs near you
Infographic showing various Customer Service Level Two job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Specialist (CSR II)

Newark, CA • On-site

Resource Label Group
Printing and Printing Services • 501 - 1,000 employees
Learn more about Resource Label Groupexternal

$25 - $28/hr

Full-time

Re-posted 13 days ago

Resource Label Group rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

As a Customer Service Specialist (CSR Level II), you play a key role in delivering a consistent, responsive customer experience while supporting efficient execution across the customer service organization. This role supports customer accounts through either an Anchored or Regional Pool structure depending on customer complexity, business needs, and regional alignment.
You will work closely with customers and internal teams to ensure accurate order processing, timely communication, and smooth coordination throughout the order lifecycle. The Customer Service Specialist supports day-to-day execution across Customer Service, Production, Scheduling, Prepress, Quality, and Sales functions to help ensure customer expectations are met consistently and efficiently.
Customer Service Specialists are expected to manage moderate-complexity customer requirements while supporting operational consistency, responsiveness, and strong customer execution.
This role supports a broad range of print and packaging solutions including flexographic, digital, RFID, offset, and lithographic technologies.
This position reports directly to the Manager, Customer Service.
Key Responsibilities
Customer Support & Order Management
  • Serve as a primary customer contact for order entry, order updates, and day-to-day communication
  • Receive and process customer orders, artwork, pricing requests, and related documentation
  • Review orders for completeness, accuracy, and production readiness prior to release
  • Maintain accurate customer records, order documentation, and system updates

Execution & Coordination
  • Coordinate activities across:
    • Customer Service
    • Production
    • Scheduling
    • Prepress
    • Quality
    • Sales
  • Support the movement of jobs through the production lifecycle from order receipt through shipment
  • Coordinate artwork, proofs, approvals, and supporting documentation
  • Communicate timelines, changes, and customer requirements clearly to internal teams

Operational Performance
  • Support key service and operational metrics including:
    • responsiveness
    • order accuracy
    • on-time delivery
    • service consistency
  • Identify and escalate issues that may impact:
    • production
    • delivery
    • customer satisfaction
  • Support accurate billing, shipping verification, and documentation processes

Customer Experience
  • Respond to customer questions, concerns, and requests with urgency and professionalism
  • Resolve routine customer issues while escalating more complex concerns appropriately
  • Maintain strong communication and follow-through throughout the order lifecycle
  • Support a positive, customer-focused experience across all interactions

Cross-Functional Collaboration
  • Work collaboratively across plants and functions to improve communication and execution consistency
  • Support standardized processes, workflows, and documentation practices
  • Contribute to continuous improvement and operational consistency initiatives

What We're Looking For
  • Customer Focus - Builds trust with customers through responsiveness, professionalism, and strong follow-through.
  • Execution & Attention to Detail - Maintains accuracy and organization while managing multiple orders, timelines, and priorities.
  • Communication & Collaboration - Communicates effectively with customers and cross-functional teams in a fast-paced environment.
  • Adaptability & Initiative - Embraces change, learns quickly, and takes ownership of assigned work and responsibilities.
  • Problem Solving - Identifies issues proactively and works with internal teams to support timely resolution.
  • Teamwork - Works collaboratively across functions and supports a shared operating model.

Qualifications & Experience
  • 2--3+ years of Customer Service, Sales Support, or manufacturing coordination experience
  • Manufacturing, print, packaging, labels, or related industry experience preferred
  • Exposure to flexographic, digital, RFID, offset, lithographic, or related print technologies preferred
  • Strong organizational and multitasking skills
  • Strong communication and customer service skills
  • ERP/system experience preferred
  • Ability to work in a fast-paced, team-oriented manufacturing environment

Success Measures
  • Order accuracy
  • Responsiveness and SLA adherence
  • Customer satisfaction
  • On-time delivery support (STP / STR)
  • Documentation and process accuracy
  • Cross-functional collaboration and execution consistency

Posted Pay Range: $25-28/hour

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