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It Service Manager Jobs in California (NOW HIRING)

Apex Systems

IT Services Manager

Anaheim, CA · On-site

$99K - $121K/yr

Lead and manage IT Service Desk operations, including ticketing systems, order management, inventory tracking, and end-user support. * Oversee end-user computing, collaboration tools, remote access ...

Superlanet

Information Technology Manager

San Diego, CA · On-site

$100K - $130K/yr

Lead day-to-day IT operations, infrastructure, and service delivery. * Manage technology vendors, contracts, licensing, and support partners. * Develop and execute technology strategies that align ...

Nova Ltd.

IT Manager

Fremont, CA · On-site

$160K - $200K/yr

This role will act as the regional IT leader, responsible for business applications, infrastructure, and service delivery, while managing a team of 3 professionals across Business Applications ...

Saalex

Information Technology Manager

San Diego, CA

$145K - $200K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business ...

Saalex

Information Technology Manager

San Diego, CA · On-site

$145K - $200K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business ...

Saalex

Information Technology Manager

San Diego, CA · On-site

$145K - $200K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business ...

DFS Group

IT Manager

Los Angeles, CA · On-site

$102K - $125K/yr

Oversee IT service management processes and user support operations. * Manage technology assets, licensing, and lifecycle planning. Cybersecurity & Compliance * Implement and enforce information ...

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All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in California

It Service Manager information

See California salary details

$26.2K

$102.7K

$157.4K

How much do it service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for it service manager in California is $102,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $127,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT service manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

How much is an IT Service Manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL and strong leadership skills can influence earning potential.

Is an IT Service Manager a stressful job?

An IT Service Manager role can be stressful due to managing multiple IT services, resolving technical issues, and meeting organizational expectations. The job often requires strong problem-solving skills, handling urgent incidents, and coordinating teams, which can contribute to work pressure, especially during high-demand periods or system outages.

What are some common challenges an IT service manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT service manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

What is an IT service manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

More about It Service Manager jobs

What are the most commonly searched types of It Service jobs in California?

The most popular types of It Service jobs in California are:

What are popular job titles related to It Service Manager jobs in California?

For It Service Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching It Service Manager jobs in California look for?

The top searched job categories for It Service Manager jobs in California are:

What cities in California are hiring for It Service Manager jobs?

Cities in California with the most It Service Manager job openings:

It Service Manager jobs near you
Infographic showing various It Service Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,721 per year, or $49.4 per hour.

IT Services Manager

Apex Systems

Anaheim, CA • On-site

$99K - $121K/yr

Other

Re-posted 3 days ago

Job description

IT Services Manager

An opportunity is available for an IT Services Manager to lead and manage service desk functions, end-user computing environments, and back-office systems. This role is responsible for ensuring employee technology needs are met, maintaining compliance with audit and security requirements, and driving operational excellence. The position involves managing system upgrades, patching, monitoring, backups, and asset management for various locations.

Key Responsibilities
  • Lead and manage IT Service Desk operations, including ticketing systems, order management, inventory tracking, and end-user support.
  • Oversee end-user computing, collaboration tools, remote access, and back-office systems, including Microsoft 365.
  • Manage system lifecycle activities, including upgrades, patching, monitoring, backups, and hardware/software inventory reporting.
  • Own the troubleshooting, resolution, and communication of issues affecting employees.
  • Coordinate and support multiple concurrent IT projects, including end-user system upgrades and rollouts.
  • Take responsibility for enterprise storage platforms, including Dell/EMC and PURE.
  • Manage software licensing, vendor relationships, and cost analysis.
  • Implement ITIL or similar frameworks to improve IT service delivery.
  • Prepare and manage budgets and resource planning.
  • Develop, coach, and supervise IT staff and managers.
  • Support disaster recovery planning, testing, and documentation.
Required Qualifications

Education: Bachelor's degree in Computer Science, Business Administration, or equivalent experience.

Experience: Prior experience managing an IT service desk or technical operations teams is required. Experience managing cross-functional technical environments is also necessary.

Leadership Skills: Project management and organizational skills are essential, along with communication, leadership, and stakeholder management skills.

Technical Skills: Proficiency with Windows environments, Microsoft 365, Active Directory, endpoint management, system security and administration, backup and recovery tools, IT service management (ITSM) tools, and storage platforms including Dell/EMC and PURE.

Preferred Qualifications
  • MCSE Microsoft Certified Systems Engineer
  • HDI Help Desk Institute Certifications
  • Experience managing service desk practices for onsite and remote support teams.
  • Experience managing a data center and 24x7 operations.
  • Experience in an environment supporting multiple clients is preferred.

This position offers a hybrid work arrangement.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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