ZipRecruiter

Log In

1

It Service Manager Jobs in California (NOW HIRING)

Prosum Inc.

IT Support Technician

Calabasas, CA · On-site

$23 - $31.50/hr

Experience with IT service management or CRM tools (e.g., Ivanti Service Manager, HEAT, or similar). * Relevant technical certifications such as CompTIA A+, Network+, HDI, or Microsoft certifications

Osi Vision, LLC

IT Project Manager

San Diego, CA · On-site

$125 - $150/hr

The IT Project Manager will use ServiceNow capabilities, including Strategic Portfolio Management (SPM), IT Service Management (ITSM), and Agile Development tools, to monitor execution, risks ...

New

OSI VISION LLC

IT Project Manager

San Diego, CA

$104K - $123K/yr

The IT Project Manager will use ServiceNow capabilities, including Strategic Portfolio Management (SPM), IT Service Management (ITSM), and Agile Development tools, to monitor execution, risks ...

New

OSI VISION LLC

IT Project Manager

San Diego, CA · On-site

$130K - $170K/yr

The IT Project Manager will use ServiceNow capabilities, including Strategic Portfolio Management (SPM), IT Service Management (ITSM), and Agile Development tools, to monitor execution, risks ...

OSI VISION LLC

IT Project Manager

San Diego, CA

$104K - $123K/yr

The IT Project Manager will use ServiceNow capabilities, including Strategic Portfolio Management (SPM), IT Service Management (ITSM), and Agile Development tools, to monitor execution, risks ...

New

OSI VISION LLC

IT Project Manager

San Diego, CA

$130K - $170K/yr

The IT Project Manager will use ServiceNow capabilities, including Strategic Portfolio Management (SPM), IT Service Management (ITSM), and Agile Development tools, to monitor execution, risks ...

New

Foxconn-PCE Technology

IT Manager

Santa Clara, CA · On-site

$125K - $165K/yr

Duties and Responsibilities: * Lead IT Operations and Service Delivery Management by overseeing daily IT operations, ensuring the availability, reliability, and performance of IT services, ...

TP-Link NA

IT Support Analyst

Irvine, CA · On-site

$80 - $100/hr

Utilize IT Service Management (ITSM) tools and processes to manage incidents, service requests, and change management activities. * Maintain proper documentation of IT procedures, system ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$80 - $100/hr

Utilize IT Service Management (ITSM) tools and processes to manage incidents, service requests, and change management activities. * Maintain proper documentation of IT procedures, system ...

previous page

Showing results 41-60

All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in California

It Service Manager information

See California salary details

$26.2K

$102.7K

$157.4K

How much do it service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for it service manager in California is $102,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $127,300.00 per year, depending on experience, location, and employer.

What is an IT service manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What does an IT service manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What are the key skills and qualifications needed to thrive as an IT service manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT service manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

How much is an IT Service Manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL and strong leadership skills can influence earning potential.
More about It Service Manager jobs

What are the most commonly searched types of It Service jobs in California?

The most popular types of It Service jobs in California are:

What are popular job titles related to It Service Manager jobs in California?

For It Service Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching It Service Manager jobs in California look for?

The top searched job categories for It Service Manager jobs in California are:

What cities in California are hiring for It Service Manager jobs?

Cities in California with the most It Service Manager job openings:

It Service Manager jobs near you
Infographic showing various It Service Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $102,721 per year, or $49.4 per hour.

IT Support Technician

Prosum Inc.

Calabasas, CA • On-site

$23 - $31.50/hr

Contractor

Re-posted 7 days ago

Job description

Job Description
IT Support TechnicianPay Range: $29/hourJob Summary
An organization in the hospitality and restaurant industry is seeking an IT Support Technician to provide first- and second-level technical support for multiple business locations. This role supports restaurant and operational technology environments by troubleshooting technical issues, maintaining systems, and ensuring business-critical applications and infrastructure operate efficiently.
The IT Support Technician will collaborate with infrastructure and operations teams to resolve technical problems, support end users, and maintain a high level of system availability across locations.
Key Responsibilities
Technical Support (Approximately 80%)
  • Provide Tier 1 and Tier 2 technical support for end users across multiple locations.
  • Troubleshoot and resolve hardware, software, and connectivity issues using established troubleshooting methods.
  • Perform hands-on support activities such as installing and upgrading software, installing hardware, and configuring systems and applications.
  • Provide remote troubleshooting support using phone, remote management tools, and other support technologies.
  • Perform preventative maintenance on workstations, laptops, printers, and related peripherals.
  • Coordinate warranty repairs with approved vendors and service partners.
  • Provision and configure new user accounts, including domain access, email accounts, and group memberships.
  • Image and configure new workstations and laptops for employee use.
  • Maintain and update internal knowledge base documentation related to troubleshooting procedures and technical solutions.
Documentation & Process Management (Approximately 20%)
  • Record, track, and document technical issues and resolutions in the help desk or ticketing system.
  • Maintain accurate records of troubleshooting steps, actions taken, and outcomes for each service request.
Required Qualifications
  • Some college coursework and/or completion of a technical training program.
  • 2+ years of experience working in an IT Service Desk or Help Desk environment.
  • Experience supporting Windows operating systems (Windows 7/10 or later).
  • Experience troubleshooting Microsoft Office applications (e.g., Excel).
  • 2+ years of experience with Active Directory, including user and group management.
  • Understanding of basic networking principles.
  • Knowledge of computer hardware including:
    • Desktop and laptop systems
    • Networking equipment
    • Wireless access points
    • Printers and peripherals
    • Point-of-sale (POS) systems
Preferred Qualifications
  • Experience with IT service management or CRM tools (e.g., Ivanti Service Manager, HEAT, or similar).
  • Relevant technical certifications such as CompTIA A+, Network+, HDI, or Microsoft certifications.
  • Experience supporting point-of-sale systems or restaurant applications.
  • Experience with systems lifecycle management or endpoint management tools.
  • Basic scripting knowledge using PowerShell, VBScript, or batch scripting.
Key Competencies
  • Strong written and verbal communication skills.
  • Customer-focused mindset with a service-oriented approach.
  • Ability to maintain confidentiality and handle sensitive information with integrity.
  • Strong troubleshooting and analytical problem-solving skills.
  • Ability to work both independently and collaboratively within a team environment.
Work Environment
This role supports a distributed operational environment and may involve supporting multiple locations and end users across business units. Candidates should be comfortable working in a fast-paced environment and providing responsive support for business-critical systems.
Please view our Privacy Policy.

Apply