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Customer Service Jewelry Jobs (NOW HIRING)

Park Jewelers

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Jewelry Sales Associate

Orlando, FL · On-site

$50K - $65K/yr

We are looking for a motivated salesperson with fine jewelry experience to join our family owned ... Professionalism and dedication to providing top notch customer service for our clients is a must.

DeScenza Diamonds

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Jewelry Customer Service Associate

Hingham, MA · On-site

$21 - $23/hr

Previous customer service experience is preferred, and jewelry experience is required. Candidate must be detail-oriented and comfortable speaking with customers regarding jewelry, jewelry repair and ...

The 1916 Company

Customer Service

Scottsdale, AZ

$23/hr

Customer Service Department: After Sales Service Department Job Type: Full-Time | In Person About ... The 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques in ...

The 1916 Company

Customer Service

Scottsdale, AZ · On-site

$23/hr

Customer Service Department: After Sales Service Department Job Type: Full-Time | In Person About ... The 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques in ...

The 1916 Company

Customer Service

Scottsdale, AZ · On-site

$23/hr

Customer Service Representative The 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques in Philadelphia, Baltimore, Delaware, Denver, Scottsdale, and Newport ...

The 1916 Company

Customer Service

Scottsdale, AZ · On-site

$23/hr

Customer Service Department: After Sales Service Department Job Type: Full-Time | In Person About ... The 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques in ...

Albert Group

Customer Service Representative

Highland, IN · On-site

$15 - $20/hr

Customer Service Representative Albert's Diamond Jewelers in Schererville, IN, USA Albert's Diamond Jewelers is looking for customer service representatives who loves to WOW each and every customer!

Thacker Jewelry

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Fine Jewelry Sales Associate

Lubbock, TX · On-site

$18 - $25/hr

Previous experience in retail sales, luxury retail, customer service, or jewelry sales is preferred. * Strong interpersonal and communication skills. * Friendly, polished, and professional demeanor.

Barnett Jewelers

Jewelry Salesperson

Jacksonville, FL · On-site

$31K - $55K/yr

As a fourth-generation family-owned jeweler, we pride ourselves on exceptional customer service, quality craftsmanship, and building lasting relationships with our customers. We are looking for a ...

Barnett Jewelers

Jewelry Salesperson

Jacksonville, FL · On-site

$31K - $55K/yr

As a fourth-generation family-owned jeweler, we pride ourselves on exceptional customer service, quality craftsmanship, and building lasting relationships with our customers. We are looking for a ...

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Customer Service Jewelry information

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How much do customer service jewelry jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service jewelry in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service jewelry representative?

Customer Service Jewelry representatives are professionals who assist customers with inquiries, orders, repairs, returns, and product information related to jewelry items. They work for jewelry retailers, brands, or online stores, helping customers select products, resolve issues, and ensure a positive shopping experience. Their responsibilities may include answering calls, responding to emails, processing transactions, and providing after-sales support specific to jewelry products.

What are the key skills and qualifications needed to thrive as a customer service jewelry representative?

To thrive as a Customer Service Jewelry Representative, you need strong product knowledge of jewelry, excellent communication skills, and experience in retail or customer-facing roles. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes gemology certifications are commonly required. Attention to detail, patience, and the ability to build rapport with clients are standout soft skills in this role. These skills are crucial for providing accurate information, building customer trust, and ensuring a positive shopping experience in a specialized retail environment.

What are some common challenges faced by customer service representatives in the jewelry industry, and how are they typically addressed?

Customer service representatives in the jewelry industry often encounter challenges such as handling sensitive or emotional customer situations, managing high-value transactions, and addressing concerns about authenticity and repairs. These professionals are trained to communicate with empathy, maintain detailed product knowledge, and follow strict security protocols. Continuous training and close collaboration with sales, repair, and inventory teams help ensure they can resolve issues efficiently while providing a positive customer experience.

What is the difference between Customer Service Jewelry vs Jewelry Sales Associate?

AspectCustomer Service JewelryJewelry Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales experience
Work EnvironmentRetail jewelry stores, customer support rolesRetail stores, direct sales
Employer & Industry UsageJewelry retailers, customer service departmentsJewelry stores, sales teams
Common Search & ComparisonCustomer support in jewelryJewelry sales roles

Customer Service Jewelry focuses on assisting customers with inquiries, repairs, and product information, emphasizing support and communication. Jewelry Sales Associate involves actively selling jewelry, upselling, and meeting sales targets. Both roles require excellent communication skills but differ mainly in their primary focus: support versus sales.

What are good paying customer service jewelry jobs?

Customer service jewelry jobs that typically offer higher pay include roles such as jewelry sales managers, store managers, and specialized sales associates with experience and certifications. These positions often require strong communication skills, product knowledge, and sometimes sales targets or commission structures, which can increase earning potential.

What is the best customer service jewelry company to work for?

Customer service jewelry companies such as Tiffany & Co., Zales, and Kay Jewelers are known for providing structured training, employee discounts, and a focus on customer satisfaction. The best company for an individual depends on factors like work environment, career growth opportunities, and company culture.

What qualifications do I need to work at a customer service jewelry?

Customer service jewelry roles typically require strong communication skills, basic knowledge of jewelry products, and customer service experience. A high school diploma or equivalent is usually sufficient, and familiarity with point-of-sale systems or jewelry terminology can be beneficial.
More about Customer Service Jewelry jobs

What cities are hiring for Customer Service Jewelry jobs?

Cities with the most Customer Service Jewelry job openings:

What states have the most Customer Service Jewelry jobs?

States with the most job openings for Customer Service Jewelry jobs include:

What job categories do people searching Customer Service Jewelry jobs look for?

The top searched job categories for Customer Service Jewelry jobs are:

Customer Service Jewelry jobs near you
Infographic showing various Customer Service Jewelry job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Jewelry Sales Associate

Park Jewelers

Orlando, FL • On-site

$50K - $65K/yr

Full-time

PTO

Posted 17 days ago

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Job description

We are looking for a motivated salesperson with fine jewelry experience to join our family owned and operated team. Professionalism and dedication to providing top notch customer service for our clients is a must. We are committed to the success and growth of our employees and providing a great work environment.

Job Qualifications

-1 to 2 years of DIRECT contact with customers in a JEWELRY STORE

-Strong Sales record

-Knowledge of all facets of jewelry

-Ability to change watch batteries and watch sizings

-Work as a team player

-Able to provide excellent customer service and communication with clients and co-workers

-Work with team on custom designs

As a full service jewelry store, jewelry repair is a large part of our daily responsibilities . Training and support will provided.

Daily responsibilities

-Following up on special orders, custom jobs, and parts needed for repairs

-Follow store procedures for opening and closing

- Identify jewelry repairs, paying close attention to detail and communicating properly to client

-Communicate with jeweler on repairs as needed

-Assist clients over the phone

-Displaying and maintaining merchandise appearance throughout the store

Candidate must be available from Tuesday through Saturday from 8:45am - 6:30pm. Additional hours will be required during busy holiday seasons and store events.

Compensation from $50,000 to $65,000 depending on your level of experience plus commission.

Overtime is paid for any hours worked in addition to our normal daily schedule

We offer paid vacation and sick leave

We look forward to meeting someone that is eager to join a fun work environment and provide a great experience for our clients.

Company Description

We are fine jewelry and also offer full service jewelry repair. We are located in the heart of Lake Mary and take great pride in our business. We have developed great relationships with our clients over the 40 years of experience and continue to cultivate new ones. We offer an enthusiastic environment and a fun place to work.