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Customer Service Insurance Jobs in Alabama (NOW HIRING)

Customer Service

Oxford, AL ยท On-site

$16 - $18/hr

Customer Service Representative A growing manufacturing company in Oxford is seeking a friendly, organized, and detail-oriented Customer Service Representative to join our team! Schedule: Monday ...

New

Customer Service

Gadsden, AL ยท On-site

$13 - $17.75/hr

Customer Service Hot Job Gadsden - Gadsden, AL 39504 Description Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service ...

Customer Service

Gadsden, AL ยท On-site

$13 - $17.75/hr

The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential and commercial ...

Customer Service

Gadsden, AL ยท On-site

$13 - $17.75/hr

The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential and commercial ...

Customer Service * Location: FORT PAYNE, AL * Compensation Rate: $7.25 per hour - $15 per hour Build a strong Foundation both professionally and personally with a career at KFC! We're looking for ...

Customer Service

Demopolis, AL

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service * Location: Anniston, AL * Compensation Rate: $7.25 per hour - $10 per hour Build a strong Foundation both professionally and personally with a career at KFC! We're looking for ...

Customer Service

Tuscaloosa, AL

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Mccalla, AL

$14.25 - $19.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Tuscaloosa, AL

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Northport, AL

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Jackson, AL

$15.25 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Albertville, AL

$13.25 - $17.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Opelika, AL

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Thomasville, AL

$13.50 - $18.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Muscle Shoals, AL ยท On-site

$14 - $19.25/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Customer Service

Headland, AL ยท On-site

$14.50 - $19.75/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

Customer Service

Alexander City, AL ยท On-site

$13.75 - $18.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Services, LLC (collectively, "Pizza Hut"), are proud to be an equal opportunity employer and is ...

Showing results 21-40

Customer Service Insurance information

See Alabama salary details

$8

$17

$24

How much do customer service insurance jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer service insurance in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are the most commonly searched types of Customer Service Insurance jobs in Alabama?

The most popular types of Customer Service Insurance jobs in Alabama are:

What are popular job titles related to Customer Service Insurance jobs in Alabama?

For Customer Service Insurance jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Customer Service Insurance jobs?

Cities in Alabama with the most Customer Service Insurance job openings:

Infographic showing various Customer Service Insurance job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Representative

Saraland, AL โ€ข On-site

$40K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago


Job description

Join One of Coastal Alabama’s Largest and Most Trusted Allstate Agencies


Are you looking for a meaningful career with a locally owned business backed by a nationally recognized and trusted brand?


We are seeking a motivated Customer Service Representative to join our team. In this role, you will take the lead in guiding families through insurance decisions, identifying opportunities to improve protection, and playing a key role in the continued growth of our agency.


Responsibilities
  • Impress clients with exceptional service - both in person and by phone
  • Listen attentively to clients' needs and recommend tailored insurance solutions
  • Build and maintain strong, long-term relationships through regular communication
  • Proactively contact existing clients to review policies and uncover opportunities for additional coverage
  • Generate new business through referrals, networking, and community involvement
  • Work closely with the sales team to meet and exceed individual and team sales goals
Requirements
  • Insurance experience a plus, but not required
  • Active Property Casualty or Personal Lines license required upon hire (cost to obtain a new license is reimbursable)
  • Customer service and/or sales experience helpful
  • Self-motivated and confident, with the ability to work independently
  • Strong follow-through, excellent organizational skills, and the ability to multi-task
  • Exceptional verbal and written communication abilities
  • Comfortable with technology and open to learning new systems
Benefits
Health Insurance###Paid Time Off (PTO)###Dental Insurance###Vision Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###