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Customer Service Hospitality Jobs (NOW HIRING)

Chick-fil-A

Hospitality Professional

Spring, TX · On-site

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

Chick-fil-A

Hospitality Professional

Spring, TX · On-site

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

Chick-fil-A

Hospitality Professional

Spring, TX

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

Chick-fil-A

Hospitality Professional

Spring, TX

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

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Showing results 41-60

All JobsTourism JobsHotel JobsHotel Staff Member JobsCustomer Service Hospitality Jobs

Customer Service Hospitality information

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$24.5K

$58K

$101K

How much do customer service hospitality jobs pay per year?

As of Sep 15, 2026, the average yearly pay for customer service hospitality in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a customer service hospitality job?

Customer Service Hospitality jobs involve assisting guests, clients, or customers in various hospitality settings such as hotels, restaurants, resorts, and event venues. Professionals in these roles focus on ensuring a positive experience by addressing needs, handling inquiries, resolving complaints, and providing information or services. Strong communication skills, empathy, patience, and attention to detail are essential for success in these positions. Typical duties may include greeting guests, managing reservations, and coordinating with other staff to meet customer expectations.

What does a typical shift look like for someone in a customer service hospitality role?

In a customer service hospitality role, a typical shift involves interacting directly with guests, addressing inquiries, resolving complaints, and ensuring a positive overall experience. Team members often rotate between front desk duties, handling reservations, and coordinating with housekeeping or maintenance staff. The work environment is fast-paced, requiring strong communication skills and the ability to multitask, especially during peak hours or special events. Collaboration with colleagues is essential to maintaining smooth operations and delivering high-quality service.

What are the key skills and qualifications needed to thrive as a customer service hospitality professional?

To thrive in Customer Service Hospitality, you need strong interpersonal skills, problem-solving abilities, and a solid understanding of hospitality operations, often supported by a relevant diploma or certificate. Familiarity with reservation systems, point-of-sale (POS) software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, patience, and a positive attitude help professionals exceed guest expectations and resolve issues effectively. These skills are essential for delivering memorable guest experiences, ensuring repeat business, and maintaining a positive reputation for the organization.

What is the difference between Customer Service Hospitality vs Customer Support Specialist?

AspectCustomer Service HospitalityCustomer Support Specialist
Required CredentialsHigh school diploma, hospitality certifications (e.g., ServSafe)High school diploma, technical certifications often preferred
Work EnvironmentHotels, restaurants, resorts, travel agenciesCall centers, online platforms, tech companies
Employer & Industry UsageHospitality industry, tourism sectorTechnology, e-commerce, service industries
Common Search & ComparisonCustomer Service Hospitality vs Customer Support Specialist

Customer Service Hospitality focuses on guest experience in the hospitality industry, involving face-to-face interactions in hotels and restaurants. Customer Support Specialists typically work in tech or online services, providing remote assistance. While both roles require strong communication skills, their work environments and industry focus differ significantly.

More about Customer Service Hospitality jobs

What cities are hiring for Customer Service Hospitality jobs?

Cities with the most Customer Service Hospitality job openings:

What states have the most Customer Service Hospitality jobs?

States with the most job openings for Customer Service Hospitality jobs include:

What job categories do people searching Customer Service Hospitality jobs look for?

The top searched job categories for Customer Service Hospitality jobs are:

What other helpful pages are available for Customer Service Hospitality?

Other pages related to Customer Service Hospitality:

Customer Service Hospitality jobs near you
Infographic showing various Customer Service Hospitality job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Hospitality Customer Service - Hotel Reservations (Remote)

New York, NY • Remote

Destination Careers
See more jobs at Destination Careersexternal

$45K - $65K/yr

Full-time

Re-posted 12 days ago

Job description

Job Title: Hospitality Customer Service - Hotel Reservations (Remote)
Job Type: Flexible Schedule | Remote Work
 
About Us:
We are a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.
 
Position Overview:
We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.
 
Key Responsibilities:
Communicate with clients to understand their hotel needs, preferences, and budgets
Provide accurate information about hotel options, pricing, and amenities
Assist clients with making and managing reservations
Maintain accurate records of client interactions and bookings
Respond to inquiries promptly and professionally via phone, email, or online platforms
Collaborate with team members to ensure client satisfaction
Stay current on travel trends, hotel offerings, and industry updates
 
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor with attention to detail
Ability to work independently and manage multiple tasks
Basic computer proficiency and reliable internet connection
Interest in hospitality, travel, and creating memorable guest experiences
Previous experience in customer service, hospitality, or reservations is a plus but not required
 
What We Offer:
Flexible, remote work environment
Comprehensive training and access to industry tools and booking systems
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks
Opportunities for personal and professional growth
 
 
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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