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Customer Service Hospitality Jobs (NOW HIRING)

ACI Jet

Hospitality & Experience (CSR)

Santa Ana, CA · On-site

$18 - $23/hr

Description Summary The Hospitality and Experience (Customer Service Representative) position is responsible for performing all Hospitality and Experience activities for ACI Jet FBO clients and ...

ACI Jet

Hospitality & Experience (CSR)

Santa Ana, CA · On-site

$18 - $23/hr

Description Summary The Hospitality and Experience (Customer Service Representative) position is responsible for performing all Hospitality and Experience activities for ACI Jet FBO clients and ...

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All JobsCustomer Service Hospitality Jobs

Customer Service Hospitality information

See salary details

$24.5K

$58K

$101K

How much do customer service hospitality jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer service hospitality in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are Customer Service Hospitality jobs?

Customer Service Hospitality jobs involve assisting guests, clients, or customers in various hospitality settings such as hotels, restaurants, resorts, and event venues. Professionals in these roles focus on ensuring a positive experience by addressing needs, handling inquiries, resolving complaints, and providing information or services. Strong communication skills, empathy, patience, and attention to detail are essential for success in these positions. Typical duties may include greeting guests, managing reservations, and coordinating with other staff to meet customer expectations.

What does a typical shift look like for someone in a customer service hospitality role?

In a customer service hospitality role, a typical shift involves interacting directly with guests, addressing inquiries, resolving complaints, and ensuring a positive overall experience. Team members often rotate between front desk duties, handling reservations, and coordinating with housekeeping or maintenance staff. The work environment is fast-paced, requiring strong communication skills and the ability to multitask, especially during peak hours or special events. Collaboration with colleagues is essential to maintaining smooth operations and delivering high-quality service.

What is the difference between Customer Service Hospitality vs Customer Support Specialist?

AspectCustomer Service HospitalityCustomer Support Specialist
Required CredentialsHigh school diploma, hospitality certifications (e.g., ServSafe)High school diploma, technical certifications often preferred
Work EnvironmentHotels, restaurants, resorts, travel agenciesCall centers, online platforms, tech companies
Employer & Industry UsageHospitality industry, tourism sectorTechnology, e-commerce, service industries
Common Search & ComparisonCustomer Service Hospitality vs Customer Support Specialist

Customer Service Hospitality focuses on guest experience in the hospitality industry, involving face-to-face interactions in hotels and restaurants. Customer Support Specialists typically work in tech or online services, providing remote assistance. While both roles require strong communication skills, their work environments and industry focus differ significantly.

What are the key skills and qualifications needed to thrive as a Customer Service Hospitality professional, and why are they important?

To thrive in Customer Service Hospitality, you need strong interpersonal skills, problem-solving abilities, and a solid understanding of hospitality operations, often supported by a relevant diploma or certificate. Familiarity with reservation systems, point-of-sale (POS) software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, patience, and a positive attitude help professionals exceed guest expectations and resolve issues effectively. These skills are essential for delivering memorable guest experiences, ensuring repeat business, and maintaining a positive reputation for the organization.
More about Customer Service Hospitality jobs
What cities are hiring for Customer Service Hospitality jobs? Cities with the most Customer Service Hospitality job openings:
What states have the most Customer Service Hospitality jobs? States with the most job openings for Customer Service Hospitality jobs include:
What job categories do people searching Customer Service Hospitality jobs look for? The top searched job categories for Customer Service Hospitality jobs are:
Customer Service Hospitality jobs near you
Infographic showing various Customer Service Hospitality job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Associate

Precision Tune Auto Care - 6421 Tune, Inc

Mount Pleasant, SC • On-site

$13.75 - $19/hr

Full-time

Medical, Dental, Vision, PTO

Posted 25 days ago

Job description

Service Writer

At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe that our customers deserve not only expert work but also a welcoming, trustworthy, and professional experience from start to finish.

Position Overview:

We are seeking a Service Writer with strong customer service and hospitality skills. This role is the first point of contact for our customers, both in person and over the phone. We are not requiring automotive experience. The Service Writer is responsible for creating a positive experience by listening to customer needs, clearly explaining services, and ensuring smooth communication between the customer and the technician team.

What We Offer:

  • Competitive pay with performance-based incentives.
  • Health, dental, and vision benefits.
  • Paid time off and holidays.
  • Ongoing training and career growth opportunities.
  • A supportive, team-oriented workplace culture.

Responsibilities:

  • Greet customers warmly and provide professional, friendly service.
  • Listen carefully to customer concerns and document repair/service requests.
  • Communicate clearly and simply about recommended services, costs, and timelines.
  • Answer phone calls and schedule appointments with courtesy and professionalism.
  • Serve as a bridge between customers and technicians to ensure accurate, timely work.
  • Provide status updates and follow up to keep customers informed.
  • Help maintain a clean, organized, and welcoming front office.
  • Support store sales goals through excellent service and customer retention.

Qualifications:

  • Previous experience in customer service, hospitality, or retail preferred. (Automotive not required)
  • Strong communication and listening skills.
  • Positive attitude and professional appearance.
  • Strong organizational and multitasking skills.
  • Basic computer and point-of-sale knowledge.
  • Valid driver’s license required.

Precision Tune Auto Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe that our customers deserve not only expert work but also a welcoming, trustworthy, and professional experience from start to finish.

Position Overview:

We are seeking a Service Writer with strong customer service and hospitality skills. This role is the first point of contact for our customers, both in person and over the phone. We are not requiring automotive experience. The Service Writer is responsible for creating a positive experience by listening to customer needs, clearly explaining services, and ensuring smooth communication between the customer and the technician team.

What We Offer:

  • Competitive pay with performance-based incentives.
  • Health, dental, and vision benefits.
  • Paid time off and holidays.
  • Ongoing training and career growth opportunities.
  • A supportive, team-oriented workplace culture.

Responsibilities:

  • Greet customers warmly and provide professional, friendly service.
  • Listen carefully to customer concerns and document repair/service requests.
  • Communicate clearly and simply about recommended services, costs, and timelines.
  • Answer phone calls and schedule appointments with courtesy and professionalism.
  • Serve as a bridge between customers and technicians to ensure accurate, timely work.
  • Provide status updates and follow up to keep customers informed.
  • Help maintain a clean, organized, and welcoming front office.
  • Support store sales goals through excellent service and customer retention.

Qualifications:

  • Previous experience in customer service, hospitality, or retail preferred. (Automotive not required)
  • Strong communication and listening skills.
  • Positive attitude and professional appearance.
  • Strong organizational and multitasking skills.
  • Basic computer and point-of-sale knowledge.
  • Valid driver’s license required.

Precision Tune Auto Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.