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Customer Service Hospitality Jobs (NOW HIRING)

Chick-fil-A

Hospitality Professional

Spring, TX

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

Chick-fil-A

Hospitality Professional

Spring, TX

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

Chick-fil-A

Hospitality Professional

Spring, TX

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

Chick-fil-A

Hospitality Professional

Spring, TX

$12 - $15/hr

Hospitality Professional - Daytime (No Nights / Sundays Off) Opportunity! Looking for a stable ... Provide exceptional customer service and create a welcoming atmosphere * Collaborate with team ...

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Customer Service Hospitality information

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$24.5K

$58K

$101K

How much do customer service hospitality jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer service hospitality in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are Customer Service Hospitality jobs?

Customer Service Hospitality jobs involve assisting guests, clients, or customers in various hospitality settings such as hotels, restaurants, resorts, and event venues. Professionals in these roles focus on ensuring a positive experience by addressing needs, handling inquiries, resolving complaints, and providing information or services. Strong communication skills, empathy, patience, and attention to detail are essential for success in these positions. Typical duties may include greeting guests, managing reservations, and coordinating with other staff to meet customer expectations.

What does a typical shift look like for someone in a customer service hospitality role?

In a customer service hospitality role, a typical shift involves interacting directly with guests, addressing inquiries, resolving complaints, and ensuring a positive overall experience. Team members often rotate between front desk duties, handling reservations, and coordinating with housekeeping or maintenance staff. The work environment is fast-paced, requiring strong communication skills and the ability to multitask, especially during peak hours or special events. Collaboration with colleagues is essential to maintaining smooth operations and delivering high-quality service.

What is the difference between Customer Service Hospitality vs Customer Support Specialist?

AspectCustomer Service HospitalityCustomer Support Specialist
Required CredentialsHigh school diploma, hospitality certifications (e.g., ServSafe)High school diploma, technical certifications often preferred
Work EnvironmentHotels, restaurants, resorts, travel agenciesCall centers, online platforms, tech companies
Employer & Industry UsageHospitality industry, tourism sectorTechnology, e-commerce, service industries
Common Search & ComparisonCustomer Service Hospitality vs Customer Support Specialist

Customer Service Hospitality focuses on guest experience in the hospitality industry, involving face-to-face interactions in hotels and restaurants. Customer Support Specialists typically work in tech or online services, providing remote assistance. While both roles require strong communication skills, their work environments and industry focus differ significantly.

What are the key skills and qualifications needed to thrive as a Customer Service Hospitality professional, and why are they important?

To thrive in Customer Service Hospitality, you need strong interpersonal skills, problem-solving abilities, and a solid understanding of hospitality operations, often supported by a relevant diploma or certificate. Familiarity with reservation systems, point-of-sale (POS) software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, patience, and a positive attitude help professionals exceed guest expectations and resolve issues effectively. These skills are essential for delivering memorable guest experiences, ensuring repeat business, and maintaining a positive reputation for the organization.
More about Customer Service Hospitality jobs
What cities are hiring for Customer Service Hospitality jobs? Cities with the most Customer Service Hospitality job openings:
What states have the most Customer Service Hospitality jobs? States with the most job openings for Customer Service Hospitality jobs include:
What job categories do people searching Customer Service Hospitality jobs look for? The top searched job categories for Customer Service Hospitality jobs are:
Customer Service Hospitality jobs near you
Infographic showing various Customer Service Hospitality job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Front of House Team Member (Customer Service / Hospitality)

Front of House Team Member (Customer Service / Hospitality)

Chick-Fil-A

Charleston, WV • On-site

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,548 frontline employees who took The Breakroom Quiz

14th of 103 rated fast food restaurants

Job description

DESCRIPTION
Looking for more than just another restaurant job?
At Chick-fil-A Southridge Center, we are looking for dependable, positive, hard-working individuals who want to be part of a strong team culture and a fast-paced environment focused on growth, leadership development, and serving others well.
As a Front of House Team Member, you'll help create an exceptional guest experience through hospitality, teamwork, and high-quality service while developing valuable communication, leadership, and people skills that can benefit you long term.
Whether you have previous customer service, restaurant, hospitality, or leadership experience - or are simply looking for an opportunity to grow - we provide paid training, leadership development, and long-term advancement opportunities within Chick-fil-A.
Pay: Up to $17/hr based on availability
Why People Love Working Here
  • Sundays Off: A guaranteed day each week for family, friends, school, sports, church, or rest.
  • Leadership Development: Learn communication, teamwork, accountability, and leadership skills in a high-standard environment focused on personal and professional growth.
  • Growth Opportunities: Many Team Members grow into leadership positions within Chick-fil-A over time.
  • Flexible Scheduling: We work with school schedules, extracurriculars, family responsibilities, and other commitments.
  • Health Insurance, Dental & Vision: Available for eligible full-time Team Members.
  • Paid Time Off: Supporting long-term Team Members and work-life balance.
  • 401(k) & Profit Sharing: Opportunities to invest in your future.
  • Scholarship Opportunities: Additional support for educational and career goals.
  • Free/Discounted Meals: Save money while enjoying meals during shifts.
  • Positive Team Environment: Work alongside people who encourage, challenge, and support one another.
  • Paid Training: No experience required - we will teach you everything you need to succeed.

What You'll Do
  • Welcome and serve guests with genuine hospitality and professionalism
  • Take customer orders accurately and efficiently
  • Help maintain speed, accuracy, and cleanliness during busy meal periods
  • Support Front Counter, Drive-Thru, Mobile Orders, and Dining Room operations
  • Work as part of a fast-paced, team-oriented environment
  • Follow Chick-fil-A operational and hospitality standards
  • Communicate effectively with guests and fellow Team Members
  • Help create a positive and professional guest experience

Shift Availability
  • Must have Saturday availability

Qualifications & Skills
  • Must be 16 years old or older
  • Strong communication and teamwork skills
  • Comfortable working in a fast-paced environment
  • Dependable, adaptable, coachable, and positive
  • Strong work ethic and willingness to learn
  • Ability to maintain professionalism and hospitality under pressure
  • Open availability strongly preferred

More Than Just a Job
Many Team Members come to Chick-fil-A looking for a flexible schedule or stable company, but stay because of the growth opportunities, leadership development, friendships, and positive culture they find along the way.
We are looking for individuals who want to grow, contribute to a strong team, and be part of an environment that values high standards, accountability, teamwork, and personal development.
Apply today! Qualified applicants will typically be contacted within 1-3 business days regarding next steps. Please do not contact the store directly.
REQUIREMENTS

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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