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Customer Service Hospitality Jobs in Indiana (NOW HIRING)

Hooters

Hospitality Service Support

Elkhart, IN · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... Performing the Host role; ultimately responsible for greeting the customer immediately when they ...

Hooters

Hospitality Service Support

Schererville, IN · On-site

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... Performing the Host role; ultimately responsible for greeting the customer immediately when they ...

Hooters

Hospitality Service Support

Portage, IN · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... Performing the Host role; ultimately responsible for greeting the customer immediately when they ...

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All JobsCustomer Service Hospitality JobsCustomer Service Hospitality Jobs in Indiana

Customer Service Hospitality information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do customer service hospitality jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer service hospitality in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a customer service hospitality job?

Customer Service Hospitality jobs involve assisting guests, clients, or customers in various hospitality settings such as hotels, restaurants, resorts, and event venues. Professionals in these roles focus on ensuring a positive experience by addressing needs, handling inquiries, resolving complaints, and providing information or services. Strong communication skills, empathy, patience, and attention to detail are essential for success in these positions. Typical duties may include greeting guests, managing reservations, and coordinating with other staff to meet customer expectations.

What does a typical shift look like for someone in a customer service hospitality role?

In a customer service hospitality role, a typical shift involves interacting directly with guests, addressing inquiries, resolving complaints, and ensuring a positive overall experience. Team members often rotate between front desk duties, handling reservations, and coordinating with housekeeping or maintenance staff. The work environment is fast-paced, requiring strong communication skills and the ability to multitask, especially during peak hours or special events. Collaboration with colleagues is essential to maintaining smooth operations and delivering high-quality service.

What are the key skills and qualifications needed to thrive as a customer service hospitality professional?

To thrive in Customer Service Hospitality, you need strong interpersonal skills, problem-solving abilities, and a solid understanding of hospitality operations, often supported by a relevant diploma or certificate. Familiarity with reservation systems, point-of-sale (POS) software, and customer relationship management (CRM) tools is commonly required. Exceptional communication, patience, and a positive attitude help professionals exceed guest expectations and resolve issues effectively. These skills are essential for delivering memorable guest experiences, ensuring repeat business, and maintaining a positive reputation for the organization.

What is the difference between Customer Service Hospitality vs Customer Support Specialist?

AspectCustomer Service HospitalityCustomer Support Specialist
Required CredentialsHigh school diploma, hospitality certifications (e.g., ServSafe)High school diploma, technical certifications often preferred
Work EnvironmentHotels, restaurants, resorts, travel agenciesCall centers, online platforms, tech companies
Employer & Industry UsageHospitality industry, tourism sectorTechnology, e-commerce, service industries
Common Search & ComparisonCustomer Service Hospitality vs Customer Support Specialist

Customer Service Hospitality focuses on guest experience in the hospitality industry, involving face-to-face interactions in hotels and restaurants. Customer Support Specialists typically work in tech or online services, providing remote assistance. While both roles require strong communication skills, their work environments and industry focus differ significantly.

What are popular job titles related to Customer Service Hospitality jobs in Indiana?

For Customer Service Hospitality jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Hospitality jobs in Indiana look for?

The top searched job categories for Customer Service Hospitality jobs in Indiana are:

Customer Service Hospitality jobs near you
Infographic showing various Customer Service Hospitality job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Customer Service Representative

Indianapolis, IN

Monstera Talent
See more jobs at Monstera Talentexternal

$700 - $800/wk

Full-time

Posted 27 days ago

Job description

Customer Service RepresentativeENTRY-LEVEL CUSTOMER SERVICE ONSITE INDIANAPOLIS, IN

Already great with people? You're closer to this role than you think.

If you've worked in customer service, you already know things that can't be taught in a classroom: how to read someone in the first ten seconds, how to stay upbeat when you're on your feet all day, and how to turn a tricky interaction into a good one. That's the exact skill set this role is built on — we've just moved it from behind a counter to out in the field, face-to-face with new people every day.

This is an onsite, event-based, face-to-face customer service role where you'll be representing brands directly to the public — building relationships, holding conversations, and creating genuinely good customer experiences on the spot. No cold calling, no scripts read off a screen — just real conversations with real people, the same way you'd handle a customer in-store, just with a lot more variety day to day.

We're especially drawn to people with a customer service, hospitality, retail, call centre, or other customer-facing background because you've already proven you can handle pressure, stay personable under any circumstances, and represent a brand well even when you're tired or the queue's out the door. That resilience translates directly. What we add is training in sales technique, structured development, and a clear path to grow — things retail and service roles don't always offer.

No sales experience is necessary. This is an entry-level opportunity with full training provided. What matters is that you're genuinely people-first, high energy, a strong communicator, and open to learning a new side of the skills you already have.

What we're looking for:
  • Experience in customer service, hospitality, retail, call centre, front of house, or a similarly people-facing role
  • Customer-focused approach with strong communication and interpersonal skills
  • Comfortable talking to strangers, answering questions, and building rapport quickly
  • High energy, resilient, and used to being "on" for a full shift
  • Able to represent brands professionally and create positive customer experiences
  • Ambitious and open to learning sales and customer engagement as a career skill, not just a job
  • Entry-level candidates are welcome to apply
  • Available to work onsite in Indianapolis, IN
What you'll get:

Full training on the sales and customer engagement side, a clear development path, and real earning potential that reflects the effort you put in — plus a role that finally uses the people skills and customer service experience you've already built.

Earnings: 700–800 per week

If you've ever thought "I'm good with people, I just need the right opportunity" — this is it.

Apply