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Customer Service Desk Associate Jobs (NOW HIRING)

Front Desk Associate

Front Desk Associate

Sugarloaf, PA · On-site

$13.50 - $17.50/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

Front Desk Associate

Front Desk Associate

Wyomissing, PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

Front Desk Associate

Part-Time Front Desk Associate

PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Along with providing exceptional customer service, this position will also be responsible for a ...

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IT Service Desk Associate

Miami, FL · On-site

$40 - $55/hr

Our client is currently seeking an energetic and positive Service Desk Associate that will work ... This team member will provide high-quality customer service and ensure that IT systems and ...

BTIG

Technology, Service Desk Associate

New York, NY · On-site

$85K - $115K/yr

... Service Desk. The Desktop Support Specialist will work closely with other teams within the ... Duties & Responsibilities: • Serve as the first point of contact for customers needing technical ...

Planet Fitness

Service Desk

Port Orchard, WA · On-site

$17.75/hr

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Aberdeen, MD

$15.50/hr

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Mount Juliet, TN

$14.50 - $14.60/hr

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Oak Ridge, TN · On-site

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Fort Washington, MD

$15.30/hr

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Byron Center, MI · On-site

$14 - $14.50/hr

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Columbia, MD · On-site

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Shelbyville, TN · On-site

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Rosedale, MD · On-site

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Monroe, WA

$17.17 - $17.25/hr

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

La Vergne, TN · On-site

$14 - $14.50/hr

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

Planet Fitness

Service Desk

Elkton, MD · On-site

... Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both ...

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Customer Service Desk Associate information

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How much do customer service desk associate jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for customer service desk associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically high-level specialized roles such as experienced surgeons, anesthesiologists, corporate lawyers, or top-tier consultants. These positions often require advanced education, extensive experience, and certifications, and they usually involve working in high-stakes environments or private practices.

What does a customer service associate do?

A customer service desk associate assists customers by answering questions, resolving issues, and providing information about products or services. They often handle transactions, use point-of-sale systems, and maintain a friendly, professional environment to ensure customer satisfaction.

Is CSR a good entry level position?

A Customer Service Desk Associate is typically an entry-level role that provides experience in communication, problem-solving, and customer interaction. It often requires basic skills and may serve as a stepping stone to higher positions in customer service or retail environments.

What are some common challenges Customer Service Desk Associates face, and how can they overcome them?

Customer Service Desk Associates often encounter high volumes of inquiries and must address a wide range of issues promptly and professionally. One common challenge is managing difficult or frustrated customers while maintaining a positive attitude. Associates can overcome this by practicing active listening, staying patient, and using problem-solving skills to resolve concerns efficiently. Additionally, balancing multiple tasks such as answering calls, responding to emails, and handling in-person requests requires strong organizational skills and the ability to prioritize. Team collaboration and clear communication with supervisors and colleagues also help in addressing complex cases and ensuring customer satisfaction.

What does a Customer Service Desk Associate do?

A Customer Service Desk Associate is responsible for assisting customers with inquiries, resolving issues, processing returns or exchanges, and providing information about products and services. They serve as the primary point of contact for customers either in person, over the phone, or via email. Their goal is to ensure a positive customer experience, handle complaints professionally, and help maintain customer satisfaction. Customer Service Desk Associates may also assist with administrative tasks and coordinate with other departments to address customer needs.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, significant experience, or ownership of a business, and may involve irregular schedules or high responsibility levels.

What is the difference between Customer Service Desk Associate vs Customer Support Specialist?

AspectCustomer Service Desk AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentFront-line customer service in retail, tech, or service industriesCustomer support via phone, email, or chat, often in call centers or remote settings
Employer & Industry UsageRetail stores, tech companies, service providersTech companies, software firms, telecommunications
Common Search & ComparisonCustomer Service Desk Associate vs Customer Support Specialist

The Customer Service Desk Associate typically handles in-person customer interactions at a physical location, focusing on immediate issue resolution. In contrast, the Customer Support Specialist often provides remote assistance through digital channels, dealing with technical or product-related inquiries. Both roles require strong communication skills and customer service experience but differ mainly in work environment and interaction methods.

What are the key skills and qualifications needed to thrive as a Customer Service Desk Associate, and why are they important?

To thrive as a Customer Service Desk Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office tools is typically required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities are important because they enable associates to deliver excellent service, enhance customer satisfaction, and support smooth daily operations.
What cities are hiring for Customer Service Desk Associate jobs? Cities with the most Customer Service Desk Associate job openings:
What are the most commonly searched types of Customer Service Desk jobs? The most popular types of Customer Service Desk jobs are:
What states have the most Customer Service Desk Associate jobs? States with the most job openings for Customer Service Desk Associate jobs include:
Customer Service Desk Associate jobs near you

Front Desk Associate

Front Desk Associate

Sugarloaf, PA • On-site

$13.50 - $17.50/hr

Other

Posted 11 days ago

Job description

Job Summary
The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position will also be responsible for a variety of administrative tasks as well as ensuring the aesthetic in the lobby remains clean and welcoming.
Essential Functions:
  • Greet and welcome visitors in a professional and friendly manner
  • Answer and direct phone calls to the appropriate department or individual, including patient messages
  • Provide excellent customer support by addressing inquiries and resolving issues promptly
  • Manage incoming and outgoing mail, packages, and deliveries
  • Schedule appointments and maintain calendars for staff members within the EMR software including processing of referrals and pre-certification of procedures
  • Assist with filing, transcribing, and organizing documents
  • Perform clerical duties such as data entry, scanning, and photocopying
  • Assist with inventory management
  • Coordinate office events and assist with event planning
  • Collect copays and other payments as necessary
  • Other duties as assigned
Requirements
Education, Skills, and Experience:
  • High School Diploma required
  • 1-3 years of relevant medical / surgical practice experience
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Experience with practice management software (ie EMA) and Microsoft Office Word and Excel
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift a minimum of 15 pounds at times.

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