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Front Desk Customer Support Jobs (NOW HIRING)

Planet Fitness

Front Desk Customer Service

Stillwater, MN · On-site

$15.50 - $18.75/hr

Front Desk Customer Service Representative Join the dynamic team at Planet Fitness - PF Baseline Fitness in Stillwater, MN as a Front Desk Customer Service representative! Be the friendly face that ...

Planet Fitness

Front Desk Customer Service

Stillwater, MN · On-site

$15.50 - $18.75/hr

Front Desk Customer Service Representative Join the dynamic team at Planet Fitness - PF Baseline Fitness in Stillwater, MN as a Front Desk Customer Service representative! Be the friendly face that ...

Chic Management Group LLC

Be Seen First

Front Desk/ Customer Service

Doylestown, PA · On-site

$15 - $20/hr

The Front Desk/Customer Service role is essential for creating a welcoming and efficient experience ... This position involves greeting guests, managing customer interactions, and supporting appointment ...

Chic Management Group LLC

Be Seen First

Front Desk/ Customer Service

Doylestown, PA · On-site

$15 - $20/hr

The Front Desk/Customer Service role is essential for creating a welcoming and efficient experience ... This position involves greeting guests, managing customer interactions, and supporting appointment ...

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Front Desk Customer Support information

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$10

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How much do front desk customer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for front desk customer support in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a front desk customer support?

Front desk customer support roles involve serving as the first point of contact for customers or visitors in a business, hotel, or organization. These professionals are responsible for greeting guests, answering questions, handling inquiries, managing check-ins and check-outs, and directing clients to the appropriate departments. They also handle phone calls, manage appointments, and resolve basic issues or complaints. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a front desk customer support professional?

To thrive as a Front Desk Customer Support professional, you need excellent communication skills, a customer-oriented mindset, and a high school diploma or equivalent. Familiarity with office management software, phone systems, and reservation or CRM tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure set outstanding candidates apart. These skills are vital for ensuring efficient service delivery, positive customer experiences, and smooth front desk operations.

What are some typical challenges faced by front desk customer support staff, and how can they be managed effectively?

Front Desk Customer Support professionals often encounter high volumes of inquiries and must juggle multiple tasks simultaneously, such as answering phones, greeting visitors, and handling administrative duties. Managing difficult or upset customers can also be challenging, requiring patience and strong communication skills. Effective time management, staying organized, and actively listening to customers can help address these challenges. Many teams provide regular training and have established protocols to support staff in handling complex situations, ensuring a collaborative and supportive work environment.

What is the difference between Front Desk Customer Support vs Receptionist?

AspectFront Desk Customer SupportReceptionist
Primary RoleAssist customers, handle inquiries, provide informationGreet visitors, answer phones, manage front office
Work EnvironmentCustomer service settings, offices, retailOffice reception areas, clinics, hotels
Required SkillsCommunication, problem-solving, product knowledgeCommunication, organization, multitasking
Common CertificationsCustomer service certifications often preferredNone typically required

While both roles involve front-line interaction, Front Desk Customer Support focuses on assisting customers with inquiries and support, often in service or retail environments. Receptionists primarily handle greeting visitors and managing front office tasks. Both roles require strong communication skills but differ slightly in their focus and responsibilities.

Can you get a front desk customer support job with no experience?

Front desk customer support roles often do not require prior experience, as they focus on communication, organization, and customer service skills that can be developed on the job. Employers may prefer candidates with basic computer skills and a professional attitude, and some positions offer training for new hires.

What cities are hiring for Front Desk Customer Support jobs?

Cities with the most Front Desk Customer Support job openings:

What states have the most Front Desk Customer Support jobs?

States with the most job openings for Front Desk Customer Support jobs include:

What are popular job titles related to Front Desk Customer Support jobs?

For Front Desk Customer Support jobs, the most frequently searched job titles are:

Front Desk Customer Support jobs near you

Front Desk & Customer Support Associate

Durham, NC • On-site

Tata Consultancy Services
IT Services • 10K+ employees
Learn more about Tata Consultancy Servicesexternal

$50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description


Position: Front Desk & Customer Support Associate

Location: Durham, NC (Onsite)

Duration: FTE/ Direct Hire/ Full Time

Salary: $50k + Benefits


Looking for candidates with showroom, retail store, front desk, customer service, sales, cashier, or receptionist experience who are comfortable working in any of the following shifts in Durham, NC:


  • 7:00 AM - 3:30 PM
  • 11:00 AM - 7:30 PM
  • 12:30 PM - 9:00 PM


Candidates from any of these backgrounds are acceptable.


TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

What Tata Consultancy Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Tata Consultancy Services logo

About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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