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Customer Service Coordinator Jobs in Rosedale, MD

HairClub

Client Service Coordinator

Columbia, MD · On-site

$17.50 - $23/hr

Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders * Actively manages scheduling activities including advance booking, wait times ...

TJX Companies

Customer Experience Coordinator

Bel Air, MD · On-site

$16.25 - $16.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Customer experience coordinator

Gambrills, MD · On-site

$16.25 - $16.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Customer Experience Coordinator

Gambrills, MD

$16.25 - $16.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

70230 - Customer Experience Coordinator

Hanover, MD · On-site

$16.25 - $16.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Full Time Customer Experience Coordinator

Bel Air, MD · On-site

$16.25 - $16.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Rosedale, MD

Customer Service Coordinator information

See Rosedale, MD salary details

$11

$19

$26

How much do customer service coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service coordinator in Rosedale, MD is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.68 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Rosedale, MD?

The most popular types of Customer Service jobs in Rosedale, MD are:

What job categories do people searching Customer Service Coordinator jobs in Rosedale, MD look for?

The top searched job categories for Customer Service Coordinator jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Customer Service Coordinator jobs?

Cities near Rosedale, MD with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,445 per year, or $19.4 per hour.

Client Service Coordinator

HairClub

Columbia, MD • On-site

$17.50 - $23/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

HairClub rating

4.1

Company rating: 4.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

39th of 42 rated hair and beauty

Job description

Make money! Make a Difference! We offer a base salary and a consistent schedule that enables you to have an excellent work-life balance. We also provide an extensive training program on all our hair loss solutions.
New management believes in the power of hair and how it makes people feel happy, secure, and confident. HairClub offers an array of hair loss treatments for all hair types and stages of hair loss. Our solutions are tailored to perfectly meet the needs of our clients.
Interact with clients, potential clients, and visitors to create a welcoming environment and facilitate client scheduling. If you are an energetic, dynamic, and compassionate individual, this job is for YOU! You will get to know the clients and help them through their hair loss journey.
This is not your typical front desk job. You'll have the ability to truly make a difference in someone's life and help our clients put hair loss in their control to regain their confidence.
MAJOR RESPONSIBLITIES:
  • Greets all clients & visitors, promptly with a smile, portrays a positive attitude, and assist with all reasonable requests
  • Answers incoming calls promptly and professionally, provides accurate and appropriate information and directs calls to other staff members while minimizing impact on present clients
  • Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders
  • Actively manages scheduling activities including advance booking, wait times, optimize schedule, service accuracy, appointment ticket accuracy, and appointment confirmations
  • Supports the styling team by assisting with scheduling, documentation, communicating appointment changes, retail/service add-on sales, and various administrative duties

Perform other reasonable duties as assigned
QUALIFICATIONS:
  • At least one (1) year previous high-paced guest service experience
  • Point of sale system or other business software experience
  • Communicate professionally and timely with all persons in the Company
  • Utilize superior organizational and time management skills
  • Able to work under time constraints and pressure
  • Work independently and self-motivated
  • Professional image

Receive the best benefits in the industry, including:
  • It's fun to help people feel good about themselves.
  • User-friendly electronic salon scheduling software to schedule appointments seamlessly and keep you organized.
  • Paid vacation days, paid holidays, and personal days starting the day you are hired!
  • Comprehensive health benefits (medical, dental, life insurance and more).
  • A 401(k)-retirement savings plan with company match after one year!
  • Tuition reimbursement after one year!
  • Company-paid training when you are hired and throughout your career with HairClub.

Are you ready to make money and love where you work, apply now!
HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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